2nd line it support jobs in Derby

Job Description Life on the team Due to a new contract win, we are looking to build a team of a 2nd Line Support Analysts from our Technical Operations Command Centres in either Nottingham, Milton Keynes or Hatfield. The role requires an initiative-driven, proactive individual with an understanding of IT infrastructure to work in triage support across multiple customers within multiple...

Job description Due to the expansion of our organisation our IT & Telecoms Department are recruiting an IT 2nd level Technician. The role will be primarily focused on delivering 2nd/3rd line support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems. Working as part of a shift rota providing on site IT...

Why Join Us?Become a key player in delivering innovative Retail IT solutions—without leaving the comfort of your desk! As an IT Support Specialist, you’ll provide expert assistance and ensure smooth operations for our clients nationwide.What You’ll Do * Learn & Grow – Develop in-depth knowledge of Retail IT systems and EPoS technology. * Provide Remote Support – Configure systems, troubleshoot...

You should have experience in a 1st/2nd line support role and be confident working independently and as part of a team.

Job Purpose To provide remote IT support to all end users. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards. Key Tasks and Responsibilities - To...

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

You will work alongside experienced practitioners and leaders to offer and delivernurturingcare and support for children and young people who havelearning disabilities,autism and associatedcomplex needs. The home offers a condensed rota for all applicants, providing a home-life and work balance, alongside a highly competitive salary and bonus scheme.

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

Overview We’re on the lookout for a Line Chef to join our team! It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests. Our kitchen is where it’s at: With your proactive and positive mindset, you’ll be right at home in our buzzing kitchen. Whether you’re...

You will need to be able to triage incoming tickets/requests, diagnose and resolve the tickets as best you can, and escalate up to 3rd line where you are unable to resolve the issue directly, but you will also be taken through the 3rd line resolution with the infrastructure team in order to better develop overall knowledge.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will develop and implement IT security policies and procedures, ensuring alignment with industry best practices and keeping us ahead of emerging threats. - Manage Risk: Conduct regular risk assessments, identify vulnerabilities, and implement mitigation strategies that protect our infrastructure and digital assets.

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

Support & Implementation Engineer Career Level: 09 Developing Posting Date: 4 Nov 2025 Are you a Skilled Implementation Engineer / Field Service Engineer looking for an exciting new challenge? If so, this could be your next career step! Davidson Richards is a leading Epos company dedicated to providing innovative and tailored solutions for businesses across various sectors. With a focus on...

You must ensure that safeguarding underpins every aspect of your practice, and that the safety of each Young Person in the Company’s care is paramount.

You must report any practice that may put a young person at risk immediately to your line manager, or higher if appropriate.

You will be positively supporting people by providing holistic support including personal care, medication administration, integration into the local community and managing their anxieties, which they may communicate through distressing behaviour. No experience is necessary, so don't worry if you don't think you know enough about how to support adults with autism.

Support Assistant Epworth House, Burton On Trent DE15 0DG £12.70 per hour 30 hours per week Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at Epworth House, Burton On Trent. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as...

You will support the pupils in several areas across school.

You will be able to work as part of a team and be keen to learn and develop.

You will also have a strong commitment to improving the lives of all our pupils and ensuring they are happy, comfortable, safe and ready to learn.

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

Senior Support Worker – Chaddesden, Derby £13.84phTypical Shifts are: Monday - Sunday 7am - 2pm OR 2pm -10pm Join Voyage Care and Feel Valued, we reward your dedication with:• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)• Wagestream – giving you the flexibility to draw upon up to 40% of your...