2nd line it support jobs in Gateshead

Job Description 2nd Line IT Support Engineer, Newcastle, COR7407 Are you an experienced IT Support professional looking to take the next step in a growing MSP? If you’re keen to handle escalations, sharpen your technical skills and play a key role in delivering exceptional service, this could be the ideal role for you. The Role As a 2nd Line IT Support Engineer, you’ll be the go-to point for...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

A leading tech recruitment firm is partnering with OneAdvanced to find exceptional candidates for a Technical Support role. The successful applicant will manage incoming calls and emails, ensuring outstanding customer service while diagnosing and resolving technical issues. Ideal candidates will have experience in 2nd line support, familiarity with ServiceNow, and excellent communication skills....

Salary £27,500 per annum negotiable based on skills, certifications and experience, plus 34 days leave (rising to 39) and career path with development and excellent training package Permanent, Full Time (37.5 hpw) Newcastle upon Tyne We can't offer a CoS for this role Home, a place where you belong Make the switch to a role where what you do really matters. Tired of fixing the same old...

Job Title: Service Assurance Engineer (2nd Line) Location: this role offers hybrid working but you must be commutable to North Tyneside Annual salary: £26,000 to £30,000 depending on skills & experience About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and...

We're looking for a 1st Line Engineer to act as the first point of contact for users needing IT support. You'll deliver high‑quality customer service, resolve technical issues remotely, and keep systems and processes running smoothly.What You'll DoProvide fast, friendly support for IT incidents and service requestsResolve the majority of issues at first contact where possibleDiagnose problems...

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

You will triage support requests in the first instance attempting a first time fix where possible and escalating up in IT Support and out to wider IT&BC where necessary. As you develop you will have the opportunity to work in our higher technical areas, 2nd line support and hardware provisioning.

You will fit right into this role if you can demonstrate:

You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems.

You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary.

You will be working on the front lines of mental health, providing stability and guidance to children who need it most. - Competitive Pay: £15.00 - £17.00 per hour (depending on experience). - Flexibility: Work patterns that respect your work-life balance. - Impact: The opportunity to witness and foster progress in children's mental health journeys.

Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customersrequiring advice or facing...

A leading disability charity in Gateshead is seeking a Team Administrator to provide critical administrative support across its services. The ideal candidate will have excellent Microsoft Office skills, strong organisational abilities, and a proactive team-oriented approach. The role involves ensuring the efficiency of front-line services and contributing to the overall mission of supporting...

Job Description Defour Partnership is working exclusively with a Social Care Charity and due to growth we are recruiting for Support Managers in the Gateshead area. Do you love working in Social Care and just feel ready for a new refreshing challenge? Where you and your work is valued and you have an opportunity to develop yourself through education and forge a great career within a fantastic...

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

A leading IT services company located in Northern Ireland is seeking a marketing professional focused on service line content creation and management. The ideal candidate will have 3-5 years experience in B2B marketing, with strong content creation and project management skills. Responsibilities include supporting sales enablement and collaborating with sector marketing teams. The position offers...

You will provide effective leadership across the customer experience function, working closely with colleagues across the organisation to deliver the highest standards of customer service across a wide range of activities.

You will be asked to share proof of this prior to receiving any offer of employment.

You will have the flexibility you need to do your best work with hybrid work options.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

Nelson Street, Newcastle Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a third consecutive year and awarded one of the 'Best Companies' to work for in the UK four years in a row, is looking for a Line Chef to join the team.  Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian...

Lead Digital Transformation at the University of Newcastle The University of Newcastle is seeking experienced and strategic Heads of Capability to drive innovation, optimise service delivery, and deliver exceptional outcomes across our institution. Our Capability Area portfolios are: Digital Experience - this portfolio creates seamless, engaging environments for students and staff. Focuses on...

Key Responsibilities Service line content creation and management for assigned service lines. Create, update and maintain service line collateral, including: Service line decks, datasheets, case studies, sales guides, explainer videos, blogs, thought leadership and landing pages Website content for service lines, including sector‐specific variants (according to sector plans and in collaboration...