2nd Line Support Engineer jobs in Liverpool

DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...

Job Description DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a...

You will have experience with cloud systems and ideally Azure and SAP experience. Business Systems Support Analyst will be expected to have experience in some, but not all of the following areas. Specific skills are less important than a technical aptitude as appropriate training will be provided, specifically in Operational IT Systems.

Duties & Responsibilities: Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone.Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times.Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case...

Responsibilities Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone. Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times. Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case updates,...

Job Description Engineering Support Technician Location: Cambrian Industrial Park, Tonypandy, CF40 2XX Salary: Circa £28,000 DOE Contract: Full-time, Permanent Hours/Shift Patterns: Monday to Friday (6am to 2pm or 2pm to 10pm on a rotating shift) Department: Engineering The Opportunity We're looking for a multi-skilled Engineering Support Technician to join our site-based engineering team in...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Description Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale. The role You'll be a key part of our Integrations team, operating primarily as 3rd-line support for interoperability and interface issues. As a 3rd Line...

You will also have the reassurance of a job guarantee (£26K-£35K) upon completion.

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will gain practical experience by using practice labs which enable you to practice and master what you have learned.

A growing IT support company in Liverpool is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer. The role involves providing support via helpdesk, with opportunities for on-site work. Strong troubleshooting skills across hardware and Microsoft 365 are essential. There is a clear path for progression into higher-level roles including 2nd Line and project work, along with...

Vacancy NameWindows Support EngineerEmployment TypePermanentCountryUnited KingdomLocationLiverpoolBusiness AreaFinanceWorkplace TypeHybridAbout PrincesThe Princes Group has over 7, employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day....

IT Support Engineer (Hardware & Field Responsibilities)Liverpool (travel mainly around Liverpool, with some Cheshire sites) Salary: £26,000 - £31,000 Start Date: ASAPAn IT Support Engineer is required for our IT client. The ideal candidate will be agile and someone who is keen to develop skills in hardware and field engineering. The role combines helpdesk support and hardware setup, and client...

You will also support the R&D Cable Design Team by maintaining the Prysmian Cable Design System for the Oceania region to ensure it aligns with current internal and external standards. Key Responsibilities*** Assessment of market requests ranging from single item through to major tender.

You will have at least 2 years in a similar role (i.

Junior IT Support Analyst Are you a tech-savvy problem solver with a passion for supporting people and keeping systems running seamlessly? Clarke Energy is looking for a Junior IT Support Analyst to join our dynamic IT team, providing first-class support to users across the UK and internationally. Based in Knowsley, this is an excellent opportunity to launch your IT career with a global...

A leading FMCG company in Liverpool is seeking a 1st/2nd Line Support Engineer. The role involves providing IT Desktop support, coordinating with users and service providers, and ensuring timely resolution of issues. Candidates should have experience in a Service Desk environment and be familiar with cloud systems like Azure. A Full UK Driving Licence is essential due to occasional site visits....

The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. The 3rd Line IT Support role is a critical position within the IT department, providing the...

Location : Liverpool Work Pattern : On-site with site visits This company is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer who is proactive, customer-focused, and keen to progress their career. The role combines helpdesk-based support with regular on-site client work, offering variety and hands-on technical exposure. The successful candidate will act as the first...

DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...

A UK-based infrastructure services provider is seeking a 3rd Line IT Support professional in Liverpool. This role is vital for delivering expert-level support for complex technical issues and overseeing IT systems maintenance. Candidates should have extensive knowledge of IT networks, excellent communication skills, and a minimum of 5 years experience in IT support including 2 years at the 3rd...

MJ Quinn Liverpool, England, United Kingdom 3rd Line IT Support MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end‐to‐end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services...