1st Line Support
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Io Associates
Bath
You will act as the first point of contact for all IT-related issues, providing triage, troubleshooting, and resolution of incidents and service requests within agreed SLAs. The role involves ticket ownership, effective escalation, clear communication, and completing core Service Desk processes including onboarding tasks, hardware builds, and routine system checks. |
View salary & More Info |
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6 days ago
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