call centre manager jobs in Norwich

Full-Time Call Centre Agent - Immediate StartContract Type: Temp-to-Perm, Full-Time Location: Norwich - fully office basedMonday - Friday, 9am - 5pmWe are looking for a reliable and enthusiastic Call Centre Agent to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support.Key...

Are you a Motor Industry Service Advisor, ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our central location. What's in it for you Competitive basic...

If you are a people person who loves interacting with customers over the phone and want to be part of a motivated, fun-loving team that prides itself on providing the best customer service, then look no further. We are currently looking to recruit an additional team member for our Bookings Team, based at our FordStore Head Office in Norwich. As a flexible, inclusive employer we can tailor the...

Description: We are seeking a talent individual to join our claims teams in Norwich. These will be hybrid roles, with a requirement of working at least three days a week in the office. Please note, these are not call centre roles and are technical in nature, working on large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. If you are an...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will be working 3 days per week between Monday and Sunday. The hours you'll be working are from 06:00 to 20:00.

You will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such a great place to work: -Great employee benefits: -Our equality networks: -Our vision & values: Before you apply, please...

Overview Join to apply for the 999 Emergency Call Handler - Norwich role at East of England Ambulance Service NHS Trust . Responsibilities Answer 999 calls in the Emergency Operating Centre in a timely manner. Utilise the clinical triage software system to deliver a category of response to callers. Be polite, courteous and respectful at all times when talking to patients, callers and peers, in...

A leading housing association in Norwich is looking for an Electrical Worker to undertake maintenance and improvements across properties. The role requires a Level 3 NVQ in Electrical installations and an ECS Gold Card. Responsibilities include conducting all necessary electrical works, ensuring job completion through mobile management, and participating in an out-of-hours on-call rota. Ideal...

A housing organization in the UK is seeking an experienced Electrician to manage electrical installations and maintenance across properties. The ideal candidate will have a valid ECS Gold Card and strong qualifications in electrical work. Responsibilities include performing electrical repairs, managing equipment, and ensuring tenant safety. The role requires excellent time management skills and...

Job Description Regional Operations Manager Location: Norwich, East AngliaSalary: Up to £70,000 base + 30% bonus OTE + Car Allowance £8,100 annually + Benefits Are you ready to lead a high-performing regional operation delivering £20M+ of installations annually? This is a senior leadership role with real impact—overseeing all aspects of our operations function, from customer bookings to...

TRADE SALES MANAGER – ELECTRICAL WHOLESALERS NORTHERN IRELAND SALARY UP TO £50,000 + BONUS + CAR ALLOWANCE This is a field-based trade sales role covering Northern Ireland, focused on driving growth through the electrical wholesale channel. You’ll take ownership of an established territory with existing relationships and spend, but with clear headroom to grow it further. This is a role for...

You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs.

You should have a good general standard of education, further education or qualifications would be advantageous.

You will be engaging with our customers providing exceptional service and support, resolving technical problems and exploring additional requirements.

You will work closely with our Senior Account Managers, supporting existing client accounts while learning how to identify and develop new business opportunities.

You will be supported and trained to become a trusted point of contact for clients, helping to understand their needs and contribute to solutions that deliver real value.

ABOUT THE JOB Recruitment Revenue is searching for a SDR Manager to lead, develop, and scale our high-performing Sales Development team. This is a hands-on leadership role, responsible for managing, coaching, and driving performance across a team of 6–10 junior SDRs. You'll be accountable for pipeline quality, outbound standards, and consistent delivery of high-value opportunities for our...

Visitor Centre Team Leader Aylsham, North of Norwich Part-time permanent contract (3 month probationary period applies) 30 hrs per week on a set 2 week rota as follows: Week 1: Monday, Thursday, Friday, Saturday & Sunday, all 9am - 5pm Week 2: Monday, Thursday & Friday, all 9am - 5pm Salary range: £20,295.60 rising to £20,451.60 upon completion of a successful probation period We are...

You will be passionate about fitness and keen to embrace our members, our teams and embed our culture.

You will embody our company values, supporting and encouraging others to do the same. Your core duties will include (but are not limited to): - Responsibility for our member engagement by leading our in-gym service offering with the goal of driving our member satisfaction scores forward.

We’re looking for people, to work part time, who can have great conversations over the phone and on-line. Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with current or interested parties, and your role as a Call Centre Advisor is to turn those...

You will be working 4 days out of 7, on average, between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

You will be working 3 days per week between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.