call centre taker jobs in Cardiff

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

Location: Fully Remote UK, Ireland, Portugal Package: £90k – £130k + High Equity + Solid Benefits The Stack: Python (FastAPI), Go, TypeScript, Next.js, GCP, Temporal The Mission: Fixing the "Plumbing" of Healthcare Healthcare data is a mess of fragmented lab results, wearable pings, and antiquated doctor-patient silos. This company is building the API-first infrastructure layer that makes...

You will be trusted to run matters independently, think commercially, and deliver work to a high standard with minimal supervision. Commercial contracts experience is an advantage, but strong corporate capability is essential. The work is varied, often complex, and frequently cross-border.

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

DescriptionOur local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector based on performance and organisational needs.ResponsibilityTo deliver services to customers across various...

Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

Start: ASAPLocation: Cardiff (hybrid – some WFH once trained)A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly.Please note: Control‑M experience is essential....

Job Description Job Purpose: To provide the users of the Telecare Cardiff with an efficient, reliable and friendly response to their emergency alarm calls. Duties and Responsibilities - To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. - To work with colleagues within the Contact Centre and other...

Job Description Job Advertisement: Senior Town Planner Location: Cardiff Salary: Competitive Overview Are you an experienced Town Planner looking to take the next step in your career? We are seeking a motivated and skilled Senior Town Planner to join a dynamic and multidisciplinary team in Cardiff. This is an exciting opportunity to work on a diverse range of projects, including residential,...

Job Description Trainee Recruitment Consultant - Education SectorCardiff£26,000 - £30,000 + uncapped commissionFull training provided | Excellent earning potential Looking for a fast-paced, rewarding career where your hard work truly pays off?Join one of the UK's leading education recruitment consultancies in our growing Cardiff office, and take your first step into the world of...

You will join a talented, dynamic, and diverse team of designers, engineers, and technical specialists with a unique working culture.

You will work within a multidisciplinary team of engineers and consultants delivering design solutions of the highest standard for our clients, while securing repeat and new business opportunities.

You will join a talented, dynamic, and diverse team of designers, engineers, and technical specialists with a unique working culture.

You will liaise with other team members across the project team and take ownership of project tasks.

You will coordinate with other professionals, developing effective relationships, to stimulate future business growth.

Job Description About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly, we offer our team the opportunity to grow with us, take real...

You will join a talented, dynamic, and diverse team of designers, engineers, and technical specialists with a unique working culture.

You will liaise with other team members across the project team and take ownership of project tasks.

You will coordinate with other professionals, developing effective relationships, to stimulate future business growth.

Job Description Job description: About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly, we offer our team the opportunity to grow with...

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...

You will oversee Customer Service and Licensing Officers who handle inquiries from service users, ensuring excellent service delivery. The ideal candidate will have previous experience in a call centre environment and possess strong supervisory skills along with a commitment to customer service.