Call Centre jobs in West Midlands

A leading OEM Client based in Coventry is in search of a Customer Service Specialist (Call Centre) to join their dynamic team. The role involves providing both technical and non-technical customer service to business and end-consumer customers through various channels, including phone and online chat. Candidates must be experienced professionals capable of working independently and handling...

You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand.

You will be able to work closely with various stakeholders in the business:-Resource planning experience-Keen eye for detail-Ability to work in a dynamic and changing environment-Strong planning and organisational skills

Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

Job Description Registered Manager - Family Assessment Centre - £50,000+ Are you an experienced Deputy, Registered or Team Manager who's looking to move away from children's homes or local authority work? This one's for you! An exciting opportunity has come up with a new to be established Family Assessment Centre based in Birmingham, which is interviewing immediately! This role is offering a...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates are welcome from all industries.

Duties Our OEM Client based in Whitley, Coventry, is searching for a Customer Service Specialist (Call Center) to join their team, Inside IR35. This is a contract position until 1st March 2026. Umbrella Pay Rate: £23.64 per hour. General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer...

You will work speaking your own language

You will extend your network, working with more than 40 different nationalities Job Types: Full-time, Part-time, Temporary Employment:Agents in the UK are employed directly by Global Data Collection Company Limited and paid via bank transfer (BACS) with payroll tax deductions.

You will be called for a Language assessment 1-5 days after applying.

You will gain invaluable leadership, education and customer service experience in exchange for a highly rewarding part‐time role making a real difference in children's lives!

You will inspire children to be fearless in their approach to learning.

You will have the opportunity to:

You will liaise directly with the Deputy Referral & Booking Services Manager and will need excellent interpersonal skills to enable you to work closely with staff of all disciplines across the Health Board as well as patients and relatives.

You will need to be able to work under pressure ensuring that clinics are fully utilised and deadlines/ targets are adhered to at all times.

You must have proven " management of managers " and experience in leading call centre teams.

You will be working in the Solihull / Birmingham airport area of Birmingham

Fully remote call centre agentJob Type: Full-time permanentLocation: UK (Remote)Salary: £20,483.84Hours: 32 hours per weekShifts: earlies (6am-11am start time) and late shifts (12pm - 3pm start time) availableReed Birmingham have been retained be a superb business to recruit for 20+ Call Centre Advisor to work fully remote!This business is brilliant and offers a truly special and rewarding...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks.

You will be contracted for 45 hours per week. We operate a 24‐hour call‐centre service, and you will be working as per the call‐centre rota.

Your main responsibilities Are you passionate about delivering outstanding customer service? Join our dynamic Customer Care Centre (CCC) team in Coventry, where you’ll play a vital role in providing a customer-centric experience for both external and internal stakeholders. As a Customer Care Centre Advisor, you’ll be the first point of contact for business customers, consumers, engineers, and...

Overview Dream Medical is a specialist in Primary Care Recruitment that works in partnership with private and third sector clients including a number of Primary Care Centres, Urgent Care Centres and GP Surgeries across the country. We recruit ENP, ECP and ANP's on a national basis to support the delivery of unscheduled and day time surgery services. Locum Advanced Practitioner role We are...

Better places, thriving communities. Job title: Incident Response Centre Supervisor Where: Coventry - Ansty Park When: We're looking to get the right person into the team Hours: 4 on 4 off working 12-hour shift patterns of days/ late nights 14.91 Per Hour Job objectives and responsibilities · Leading IRC Operators to support colleagues across the client's network by creating a safe and...

Overview Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Centre) to join their team, Inside IR35. Details Umbrella Pay Rate : £23.64 per hour. Responsibilities General Customer Service includes post-sale technical and / or non-technical customer service and support across multiple sub-families for business and / or end-consumer customers which...

A nationwide tutoring service is seeking an enthusiastic individual to join their Handsworth centre as a tutor. The role involves teaching small groups of children aged 4-16 using their innovative learning tool. Candidates must have a GCSE grade 6 or above in Maths & English Language. You'll develop leadership skills while making a significant difference in children's education. The position...

Our database is constantly updated with hundreds of positions throughout the UK and globally. Let us know your perfect role & we will send you daily job updates. Send us your contact details and one of our Consultants will call you back at a time that suits you. Recommend to a friend, give us your details. Contact Person: sonia.browne@dream-medical.net Urgent Requirement: Locum Nurse...