Call Centre jobs in West Midlands

A healthcare provider in England is seeking a Call Centre Assistant to deliver a 24/7 telephone service for various users. This permanent, full-time role requires a calm and effective approach in high-pressure situations. The ideal candidate will have GCSE-level education and proven experience in customer service. Flexibility with shift patterns is essential, including the possibility of covering...

Call Centre Sales Agent £25,800 Basic + £6000 OTE Plus Generous Company Benefits, Training & Development This role is shift based working 5 days from 7. Some weekend work is to be expected So, let's cut to the chase... are you looking for a change? Wanting to make your mark? Keen to mix business with pleasure? Think differently and don't settle for anything less than the best? Well it would...

Job Description Registered Manager - Family Assessment Centre - £50,000+ Are you an experienced Deputy, Registered or Team Manager who's looking to move away from children's homes or local authority work? This one's for you! An exciting opportunity has come up with a new to be established Family Assessment Centre based in Birmingham, which is interviewing immediately! This role is offering a...

Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Centre) to join their team, Inside IR35.Umbrella Pay Rate: £23.64 per hour.Duties:General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers which includes Remote Customer Service and...

You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand.

You will be able to work closely with various stakeholders in the business:-Resource planning experience-Keen eye for detail-Ability to work in a dynamic and changing environment-Strong planning and organisational skills

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates are welcome from all industries.

Duties Our OEM Client based in Whitley, Coventry, is searching for a Customer Service Specialist (Call Center) to join their team, Inside IR35. This is a contract position until 1st March 2026. Umbrella Pay Rate: £23.64 per hour. General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer...

Customer Service Specialist (Call Center) Our OEM Client based in Whitley, Coventry, is searching for a Customer Service Specialist (Call Center) to join their team. The position is within IR35. Umbrella Pay Rate: £23.64 per hour. Duties General Customer Service includes post‐sale technical and/or non‐technical customer service and support across multiple sub‐families for business and/or...

A leading facilities management company in Wednesbury is seeking an experienced Electrical Maintenance Engineer to carry out maintenance on critical systems. Candidates should have relevant electrical qualifications and a strong background in critical environments like data centres or hospitals. This role offers a competitive salary of £40k plus a package, including on-call benefits. The...

You will work speaking your own language

You will extend your network, working with more than 40 different nationalities Job Types: Full-time, Part-time, Temporary Employment:Agents in the UK are employed directly by Global Data Collection Company Limited and paid via bank transfer (BACS) with payroll tax deductions.

You will be called for a Language assessment 1-5 days after applying.

You will gain invaluable leadership, education and customer service experience in exchange for a highly rewarding part‐time role making a real difference in children's lives!

You will inspire children to be fearless in their approach to learning.

You will have the opportunity to:

You must have proven " management of managers " and experience in leading call centre teams.

You will be working in the Solihull / Birmingham airport area of Birmingham

Your main responsibilities Are you passionate about delivering outstanding customer service? Join our dynamic Customer Care Centre (CCC) team in Coventry, where you’ll play a vital role in providing a customer-centric experience for both external and internal stakeholders. As a Customer Care Centre Advisor, you’ll be the first point of contact for business customers, consumers, engineers, and...

Fully remote call centre agentJob Type: Full-time permanentLocation: UK (Remote)Salary: £20,483.84Hours: 32 hours per weekShifts: earlies (6am-11am start time) and late shifts (12pm - 3pm start time) availableReed Birmingham have been retained be a superb business to recruit for 20+ Call Centre Advisor to work fully remote!This business is brilliant and offers a truly special and rewarding...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

Better places, thriving communities. Job title: Incident Response Centre Supervisor Where: Coventry - Ansty Park When: We're looking to get the right person into the team Hours: 4 on 4 off working 12-hour shift patterns of days/ late nights 14.91 Per Hour Job objectives and responsibilities · Leading IRC Operators to support colleagues across the client's network by creating a safe and...

Call Centre Assistant University Hospitals of North Midlands (UHNM) are recruiting for a Call Centre Assistant. University Hospitals of North Midlands is currently unable to provide sponsorship for this role. Applicants holding a graduate visa may apply provided they have at least six months until their visa expires at the start of employment for training and operational reasons. Location Royal...

A nationwide tutoring service is seeking an enthusiastic individual to join their Handsworth centre as a tutor. The role involves teaching small groups of children aged 4-16 using their innovative learning tool. Candidates must have a GCSE grade 6 or above in Maths & English Language. You'll develop leadership skills while making a significant difference in children's education. The position...