Client Support Manager jobs in Derby

You will provide technical expertise in 'design for support' using supportability and Integrated Product Support (IPS) principles (e.g. AR&M, Reliability Centred Maintenance (RCM) etc.) and integrate across the whole business.

You will be supporting the development and execution of the EfS strategy, collaborating with both internal and external networks;

You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under xujxxms a joined-up Account Plan.

You will cultivate and own key stakeholder relatio...

SENIOR SUPPORT WORKER FOR YOUNG PEOPLE WITH EBD £37.5K - £40.7K PER ANNUM (INCLUSIVE OF SLEEP INS) OUTSTANDING PROVIDER OFFERING CAREER PROGRESSION IN A STABLE ENVIRONMENT Job Description: Join a leading children's residential provider where your passion for making a difference will shape young lives and drive your career forward. Fantastic Opportunity to Make a Real Impact Senior Support...

You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan.

You will cultivate and own key stakeholder relationships with the customers primarily associated with the Services delivered and identified growth opportunities.

Systems Support Technician To c£28,450 + premium hours rates, overtime and benefits (realistic 1st year OTE - £32k+) Derby Our Derby based client is renowned as a market leader in the provision of innovative and bespoke integrated systems and offering a range of highest quality services that encompass Project Management and Implementation, Consultancy and Software Development to blue chip...

Onsite Support EUC Engineer Onsite Location: London Office Duration – 1st Feb – 30th Sep. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer...

Regional Support Manager £45,000 - £45,000 DOE, plus extra car allowance of £3,960 per annum This role is Predominantly covering Gloucester/Swindon/Wiltshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers...

ROLE TITLE: Service Manager LOCATION: Remote Salary: £36k - £41k per annum Duration: 6 months We are actively looking to secure a Service Manager candidate to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You’ll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

IT Support Analyst Akkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts. The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms. * Management of incidents across...

You will help ensure a smooth and efficient end-to-end sales process, from initial quotation through to delivery. This is an excellent opportunity for a detail-oriented, customer-focused individual looking to build a long-term career within the technology sector.

You will ensure the environment remains safe, nurturing and focused on improving outcomes for young people with complex needs. The Registered Manager role requires excellent decision-making skills, emotional resilience, and the ability to maintain high standards under pressure.

You will work within the system support department, which is responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems, as well as providing 24-hour emergency calls nationwide. Ability to problem solve and diagnose issues as and when they arise.

You will be working with clients who have Learning Disabilities, Challenging Behaviours, Autism and other long term conditions who need support on a daily basis. All we ask is that you have at least six months experience of working in a support worker role, in the past 3 years and have a commitment to providing compassionate, person centred care to vulnerable people.

You will take ownership of all escalated queries and complaints into the department and will be responsible for handling the more complex tasks sent through the team, along with team reporting across a variety of channels. In this position, you will lead a small team and ensure that all departments are working together to achieve our goals.

You will support young people with daily routines, maintain accurate recording and reporting, and complete essential home and young person paperwork.

You will learn to complete risk assessments, care plans and document checks.

You will regularly lead shifts, complete weekly home checks, support managers, deputies and senior staff, and occasionally assist other homes in a shift-leading capacity.

IT Support Analyst Akkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts. The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms. * Management of incidents across...

Job Description Job Title: On-Wing Services, Planning & Control Lead Working Pattern: Full-time Location: Derby/Hybrid – 3 days on site Rolls-Royce are recruiting for Planning & Control Lead to join their On-Wing & Field Services team in Derby. On-Wing & Field Services is going through a period of growth and the need to coordinate and understand the demand and supply, as part of the...

You will take the lead in managing incidents, guiding young people through challenging behaviours and maintaining a safe, therapeutic atmosphere within the home.

You will also support new staff through their induction, assist with key documentation and play a vital role in maintaining a consistent, child-centred approach across the team.