Collections Advisor jobs

You will balance customer needs against customer outcomes and company brand values. Supporting management in change activities to enable process improvement and regulatory compliance.

You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available, and you’ll have access to a subsidised restaurant.

Job Description We have an opportunity to join our client, a family run business providing a variety of business products. They are looking for an Admin/Customer Service person to work in their Collections team, working from the office within a wider small but growing team. As well as updating new customers' details and arranging calls to look to assist people who are struggling with payments...

Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: £26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is...

The vacancy Apply below after reading through all the details and supporting information regarding this job opportunity.This Role: Collections Officer known internally as a "Customer Accounts Advisor"Location: Beeston, Nottingham, NG9 1LA - Free on-site parking subject toavailabilitySalary Banding: £28,044 - £29,519Full Time Permanent Post based on a 37.5hr workingweek.Due to an internal...

Are you an experienced professional with a strong background in accounting and finance? Join our team as a Collections Advisor (12 month FTC) in Southampton, where you'll play a vital role in managing and optimising client accounts.Client DetailsThis opportunity is with a well-established organisation. As a medium-sized company, they are focused on delivering high-quality accounting and finance...

Seeking a fulfilling job in finance? Our client needs a Collections Agent in central Manchester. They aim to make car buying easy and enjoyable. As a Collections Agent, the salary is £26,000 to £30,000 per year, with potential bonuses. There are 25 holiday days, increasing to 28 after three years, plus bank holidays. Private medical cover and a health cash plan are also provided for you and your...

Collections & Payment Plans Advisor (Late-Stage Arrears)Leamington Spa – Hybrid working (after training)£25,000 – £28,500 per annumBenefits * Hybrid working (after training) * 25 days annual leave + 8 bank holidays * Private Medical Insurance * Company pension scheme (salary sacrifice – matched contributions to 4.5% for first 2 years, rising to up to 7.5% after 2 years) * Life assurance * Staff...

Job Title: Collections Advisor Salary: £30,000 – £35,000 per annum depending on experience + an achievable but uncapped OTE of 50k Location: Hybrid; 1 – 2 days per week from office in Cirencester Hours of work: Monday – Friday; 9am – 5pm Benefits: 3 days annual leave (inclusive of bank holidays); Laptop; Phone; Work from home; Supportive team with a positive culture; Progression...

You will be working with a supportive team, and the role offers real progression for the right person. What you’ll be doing: * You’ll provide a first-class service to customers, handling inbound and outbound calls, email and other correspondence from customers experiencing financial difficulties.

You will manage your own portfolio of customers while working alongside the wider collections team. As part of your role you will: - Ensure our customers receive the highest levels of service through the delivery of exceptional customer service.

You will be adaptive in your approach, proactively managing your customers and maintain high levels of service while meeting KPI’s and targets.

You will work closely with customers to understand their individual circumstances and agree on appropriate solutions in line with our company policy. In addition to handling inbound and outbound calls, you will also respond to emails and other forms of correspondence from customers.

Company Description: We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us...

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. Portsmouth Water are looking for two Collections Advisors to join the team and play a key role in supporting customers while helping us manage debt responsibly. In this role, you’ll handle day-to-day collection activities, assist customers experiencing financial difficulty, process...

You will balance customer needs against customer oues andpany brand values. Supporting management in change activities to enable process improvement and regulatorypliance.

You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available, and you’ll have access to a subsidised restaurant.

We’re looking for a Collections & Recoveries Advisor We understand that every account needs to be handled based on their own unique circumstances. With this in mind, we don't use a dialler. We want to prioritise meaningful conversations with our customers and allow our advisors enough time to address the needs of each account. About us Small businesses move fast. Opportunities often don’t...

You will be assisting a diverse range of customers, so will need to have the ability to remain composed. Be able to multi-task under pressure whilst demonstrating the ability to adapt in a fast-paced environment.

You will have exceptional listening and problem-solving skills in order to resolve queries received at the first point of contact in a timely and positive manner.

You will balance customer needs against customer outcomes and company brand values. Supporting management in change activities to enable process improvement and regulatory compliance.

You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available, and you’ll have access to a subsidised restaurant.

Job Description The Senior Collections Advisor will report to the Credit/Collections Manager and play a key role in supporting our collections team by managing customer accounts and facilitating the timely recovery of outstanding debts. This position requires a customer-focused professional with excellent communication skills, who can handle customer queries with empathy while working towards...

This position involves managing final stage debt collection accounts while delivering excellent customer service within the financial services industry. The role is based in Nantgarw and requires a strong focus on accuracy, organisation, and effective communication.Client DetailsThe employer is a well-established organisation within the financial services industry. As a medium-sized business,...

A leading social housing organization is seeking a Collections Officer, internally known as a Customer Accounts Advisor, to join their Income Collections Team. This role involves managing Home Ownership accounts in arrears and providing exceptional customer service. Ideal candidates will possess strong communication skills, experience in collections, and an understanding of the Homeownership...