Checkatrade jobs

You will respond to inbound inquiries, understand customer needs, and manage the entire sales cycle. The role requires proficient inbound sales experience, excellent communication skills, and resilience in a fast-paced environment. The company offers a competitive salary, commission, and various perks including health support and gym membership.

You will design and launch messaging strategies that enhance customer engagement throughout their journey. The ideal candidate will possess strong lifecycle marketing skills, analytical capabilities, and a focus on operational excellence. This position offers a competitive salary, annual bonuses, and various employee benefits including health support and gym membership.

As our nextSocial Media Content Creator , you'll help bring the Checkatrade brand to life on social. You are someone who lives and breathes social. You're always spotting trends, thinking in formats, and noticing the kind of content that makes people stop scrolling.At Checkatrade, we help people get home jobs done right. Your job is to bring that to life on social every day. You'll turn ideas,...

As our nextSocial Media Content Creator , you'll help bring the Checkatrade brand to life on social. You are someone who lives and breathes social. You're always spotting trends, thinking in formats, and noticing the kind of content that makes people stop scrolling.At Checkatrade, we help people get home jobs done right. Your job is to bring that to life on social every day. You'll turn ideas,...

As our next Director of Engineering, you’ll be the architect of our delivery engine. This isn't about sitting in the code all day; it's about shaping how engineering actually happens in an AI-first world. You’ll lead the systems, the people, and the workflows that allow us to ship world-class software at a pace that leaves the competition behind. Forget long lists, here’s what you’ll actually...

As our next IT Service Desk Engineer, you’ll help keep everything running smoothly behind the scenes. From maintaining reliable cloud infrastructure to getting new starters set up from minute one, your work helps the whole business crack on. Forget long lists, here’s what you’ll actually spend your time on: - Keeping our core infrastructure running smoothly, from Windows Server and Active...

As our next Product Designer, you’ll own the quality of features from discovery through to delivery, running your own design process within a squad and working closely with cross-functional partners to ship meaningful outcomes. Forget long lists, here’s what you’ll actually spend your time on: - Owning a feature or improving an existing experience end-to-end - Turning complex problems into...

As our next Consumer CRM Manager, you’ll play a key role in helping us build the UK’s go-to home improvement marketplace. We are at a pivotal moment. We’re moving beyond one-off transactions to become a trusted, lifelong household partner. CRM is the engine that will unlock this shift. We’re looking for a lifecycle architect to turn our CRM from a campaign-led channel into a high-performance,...

As our next Inbound Sales Executive, you’ll be on the front line of our growth. You’ll engage with trade businesses who are already interested in joining Checkatrade, build rapport fast, and turn conversations into long-term partnerships. This isn’t cold calling - it’s about converting warm leads into real impact. Forget long lists, here’s what you’ll actually spend your time on: - Responding...

As our next Senior CRM Specialist, working directly in Braze, you’ll create, QA and launch campaigns across email, SMS, push and in-app channels. Every campaign you deliver helps people engage with our tools and get real value from Checkatrade. You’ll also learn from experienced team members how to build automated journeys, apply data-driven marketing, and design lifecycle flows at scale. With...

As our next Account Executive, you’ll help grow Checkatrade by bringing more trades onto the platform across different regions and categories. This is a new business role focused on finding high-potential trade businesses and guiding them from the first conversation through to closing the deal. You’ll sit within our Strategic Growth team, working at the heart of our Go-To-Market function and...

As our next Senior Product Designer, you'll play a key role in taking ownership of complex product areas and delivering high-quality work from discovery through to implementation. This is a hands-on role for someone who can simplify complex flows and design intuitive end-to-end journeys. You’ll work closely with Product Managers and Engineers to turn ideas into real features, and be trusted to...

As our next Consumer CRM Lead, you'll play a key role in helping us build and scale the consumer CRM growth engine for the UK's go-to home improvement marketplace. You'll go beyond traditional execution, using lifecycle marketing to influence customer behavior across the homeowner journey making the process of finding and hiring a trade smarter, faster, and without the faff.Forget long lists,...

A leading home improvement platform is seeking a Customer Service Advisor (Trade Support) to assist tradespeople with queries. In this role, you will manage communications through calls, chats, and emails, ensuring support and guidance that adds value. Ideal candidates will have customer service experience, excellent communication skills, and a logical problem-solving mindset. The position offers...

A leading home improvement platform in Greater London is seeking an AI Operations Analyst to ensure AI-powered customer experience tools operate effectively. You'll manage daily performance and help enhance knowledge accuracy, while collaborating with various teams to address issues promptly. The ideal candidate will have hands-on AI operations experience, a data-driven mindset, and a keen eye...

Join us as a Customer Service Advisor (Trade Support) Want to do work that really matters?At Checkatrade, we're building the UK's go-to home improvement marketplace. Every day, we help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.As our next Customer Service Advisor (Trade Support), you'll be the first voice our tradespeople hear when they need...

As our next AI Operations Analyst, you'll make sure our AI-powered customer experience tools run reliably day to day and get better week to week. You'll keep the knowledge base accurate, the guardrails tight, performance on track, and help us scale into new channels like outbound and chat.This role sits in the Customer Experience (CX) team and exists for one reason: AI outcomes don't happen by...

Want to do work that really matters?At Checkatrade, we're building the UK's go-to home improvement marketplace. Every day, we help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.We are at a pivotal moment. We're moving beyond one-off transactions to become a trusted, lifelong household partner. CRM is the engine that will unlock this shift. We're...

You will respond to inbound leads, manage the full sales cycle, and handle customer objections with confidence. The ideal candidate has experience in sales, resilience in a fast-paced environment, and familiarity with CRM tools like Salesforce. The position offers competitive salary, commission, and various perks to support your health and well-being.

You will focus on optimising workflows, automating repetitive tasks, and ensuring our agents are focused on complex, critical cases that require human oversight. Additionally, you will manage relationships with our outsourcing partners and third-party providers, ensuring quality and performance standards are consistently met.