complaints manager jobs in Guildford

Job Description We are seeking an experienced Quality & Compliance Manager to oversee and manage all aspects of regulatory compliance, governance and quality assurance. The role ensures that all services meet CQC standards and organisational policies, supporting us on our journey to an outstanding rating. This is an advisory role, the Quality & Compliance Manager does not undertake operational...

You will be working as part of a team and reporting to the Regional Sales Manager.

You will be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation with a results-driven approach.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology.

You will take full ownership of stock flow, vehicle preparation, problem cars, and escalated customer issues.

You will manage the full vehicle lifecycle from purchase to sale, ensuring stock moves efficiently and accurately.

You will identify repeat faults, rework issues, and underperforming suppliers, sourcing alternatives where needed.

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology.

You will have a relevant qualification in either health/social care or governance/compliance.

You will have a minimum of 2 years’ experience in quality, governance or compliance in health/social care. Strong knowledge of CQC regulations and audit processes as well as GDPR requirements.

CCL Components are one of the leading wholesalers in the Renewable and Power Solutions market, the role of Residential Sales Account Manager will involve building relationships with the UK’s leading installation companies understanding and discussing their requirements and supplying solutions to meet their needs. Sales Account Managers would supply power solutions into Solar PV market utilising...

You will focus on investigating complaints, providing insight through complaints packs, and driving improvements in customer service processes across the business. Specific responsibilities will include: - Acting as the first point of contact for customer complaints, ensuring they are handled efficiently and professionally to maximise resolution at first contact.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will deliver primary care consultations and health assessments to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfaction.

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

We’re hiring a Senior Quality Assurance Specialist known as a Quality Senior Scientist internally Location: Chippenham, Wiltshire, 2 days a week hybrid Contract: Fixed-Term Contract (12 months) Reports to: Scientific Affairs Director – Pharma Division Are you passionate about driving quality excellence in healthcare? Do you thrive in a regulated environment where your expertise directly...

You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 2 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA.

You will be working as part of a team and reporting to the Regional Sales Manager.

You will be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation with a results-driven approach.

. In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers...

JOIN US!BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace...