Contact Center Manager jobs in London

Contracts Manager Retrofit Contracts – South East London £75,000-£85,000 plus package (dependant on experience) plus car allowance My client are currently looking for an experienced Senior Contract Manager to join their growing business. Within this position you will be initially be responsible for retrofit schemes being carried out for a large housing association in South East London. This...

Job Description Purpose of Role: At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we...

My leading technology client are looking for a talented and motivated Contact Centre Vendor Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. You'll align and evolve their customer service...

Purpose of Role: At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even...

Job Description My leading technology client are looking for a talented and motivated Contact Centre Vendor Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. You'll align and evolve their customer...

Our valued public sector client is seeking a Senior Agile Project Manager to help migrate seven contact centers to a new cloud based contact center solution. These contact centres are currently on the Hosted Contact Centre Solution (HCCS) platform, which is reaching end-of-life in October and will not be renewed. Due to the complexity of the migrations, and project management maturity level and...

You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities(may perform other duties as requested not specifically addressed in this document)

You will be part of an autonomous team, driving the technical vision for the backend solution powering the recipient's user experience.

You will help us scale-up and build a world-class recipient management product.

What you can expect At Zoom, we’re reimagining customer experience—human-centered, AI-enabled, and future-ready. As a Zoom CX Specialist, you’ll help drive growth of our CX Platform, including Contact Center, Virtual Agent, and Workforce Engagement solutions, across the UK and beyond. You’ll partner with teams and channel leaders to shape strategy, build pipeline, and close impactful deals. If...

Skills: Sales Contact Centre Customer Service Sales Strategy Commerical Growth Operations Salary type: Salary type: Annual Salary: Negotiable Location: Location: West Midlands/Hybrid remote Job ID: Job ID: 36614 Job Description Are you a commercially driven leader with a passion for delivering exceptional customer experiences? This is a rare opportunity to take ownership of a high-performing...

CCP are delighted to partner with a fast-growing subscription-based business who are looking to recruit a CX Contact Centre Lead. The successful candidate will be responsible for strategically designing, building, and then subsequently operationally managing this brand-new pro-active outbound department. Location: East London (City) Logistics: Hybrid 3:2 Salary: £55,000 - £60,000 Company:...

Job Description 🌐 Lead the Future of Data Centers The position can be based in Madrid (preferred) or London, ✈ Frequent international travel In today’s hyperconnected economy, Data Centers power the digital world. We are seeking a high-caliber KAM – Deputy Director to spearhead market growth, secure and launch major design and construction contracts, and forge strategic partnerships with the...

Job Description About the Role: We’re looking for an experienced Construction Lawyer to support our rapidly growing data center development portfolio across EMEA. This role will provide strategic legal support on all aspects of project delivery — from design and procurement through to construction, commissioning, and operations. Key Responsibilities: - Draft, review, and negotiate...

Head of Security Operations Center (SOC) (Interim) | Capital Markets | Central London (On-site) Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced Head of Security Operations Centerto join a leading capital markets client during a key period of transition. The role focuses on maintaining and enhancing the client’s...

Job Description Job Title: Electrical Design Engineer - Data Center Reports To: Associate Director, Electrical Services Location: London Package: £60k - £85k Fixed Base DOE + £5K Annual Travel allowance (Paid on Salary Monthly) + X2 Monthly Salary Bonus+ Full Private Medical / Dental Package Job Purpose The Electrical Design Engineer - Data Center, will support the delivery, commissioning,...

Mainframe Migration Delivery Consultant, ProServe Mainframe Center of Excellence Join to apply for the Mainframe Migration Delivery Consultant, ProServe Mainframe Center of Excellence role at Amazon Web Services (AWS) Mainframe Migration Delivery Consultant, ProServe Mainframe Center of Excellence 3 days ago Be among the first 25 applicants Join to apply for the Mainframe Migration Delivery...

Data Center Technical Operations Engineer 6 Months Up to £250 a day Inside IR35 London - Heathrow Key Skills: Knowledge and experience of mechanical systems (Mechanical, HVAC systems, Controls), or knowledge and experience of key electrical competencies and theory AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words,...

Contracts Manager Is this the role you are looking for If so read on for more details, and make sure to apply today. Retrofit Contracts – South East London £75,000-£85,000 plus package (dependant on experience) plus car allowance My client are currently looking for an experienced Senior Contract Manager to join their growing business. Within this position you will be initially be responsible...

Our valued public sector client is seeking a Senior Project Executive to help migrate seven contact centers to a new cloud based contact center solution. These contact centers are currently on the Hosted Contact Centre Solution (HCCS) platform, which is reaching end-of-life in October and will not be renewed. Due to the complexity of the migrations and the current lack of project management...

Job Description My leading technology client are looking for a talented and motivated Contact Centre Vendor Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. You'll align and evolve their customer...