Contact Centre Advisor jobs in Cardiff

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Management Level I We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.  We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused...

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

You will oversee Customer Service and Licensing Officers who handle inquiries from service users, ensuring excellent service delivery. The ideal candidate will have previous experience in a call centre environment and possess strong supervisory skills along with a commitment to customer service.

You will play a key role in the delivery of one of our biggest data centre construction projects in the Nordics. The successful candidate will be based 100% in country. Role accountabilities Provide direction and support for implementation of the EHS & Security Plan. Verify that the project/site-specific EHS procedures protect personnel and the general public.

Outbound Insurance Telesales Professional (Home Based) Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they're looking for talented individuals to help them achieve their global ambitions. If you're a...

Job Description Our Client based in Cardiff islooking for a Occupational Health Advisor to work in their friendly and supportive team. The role is permanent, Full time or Part time, 3-5 days per week Hybrid working, a mixture working from home and onsite This is an excellent opportunity to become part of a friendly and pro-active OH team. Salary up to £46K Per annum The Job Role Includes -...

You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1 x Mid , 1x Late)

The role Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.This high-profile role within NRW's Communications, Customer and Commercial Directorate puts you at the centre of some of the most exciting commercial and renewable energy developments on the NRW Managed Estate. As our environmental specialist, you will provide trusted, expert...

Family Gateway Contact Officer needed in Cardiff The rate is £14.14ph PAYE This is a temporary role The reference number is: RQ1546298 The successful candidate will provide high quality information, advice and assistance for babies, children, young people, families and professionals across the city. The service utilises a family centred, strengths based and inclusive approach, to identify...

Join to apply for the Mobile Contact Lens Optician role at Vision Express 21 hours ago Be among the first 25 applicants Join to apply for the Mobile Contact Lens Optician role at Vision Express Get AI-powered advice on this job and more exclusive features. Role overview As a Role overview As a Mobile Contact Lens Optician at Vision Express, you'll travel to multiple Vision Express stores in...

You will support both Early Help services and wider partner agencies, with contact typically made via telephone, web chat and email. This role does not involve carrying a caseload; however, you will be responsible for managing and coordinating multiple referrals efficiently and accurately.

(This is a hybrid role, and it requires travel to our Cardiff office at least once a week) We are looking for an Agile & Lean Centre Manager to shape the direction of our Agile & Lean learning programmes and act as a centre of excellence for business agility. This is an exciting opportunity to shape the future of learning and agility across the organisation. You’ll collaborate across the L&D...

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

You will assume a pivotal role in delivering our comprehensive range of repairs, alterations, bespoke commissions, and aftercare services.

You will participate in a structured procedure where each job is received with clear images, descriptions, and requirements uploaded by our team.

An excellent opportunity has arisen for a Retail Security Officer to join Kingdom Services Group Ltd, working at a shopping centre site in Cardiff, CF10 area. In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development. Hours: On average 40 hours per week, shifts as per site rota....

Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

You will provide significant support in implementing EHS plans and procedures, ensuring rigorous EHS performance on site. The candidate should possess extensive experience in an EHS Manager role and ideally have experience with technology projects. This role is an excellent opportunity to contribute to sustainable solutions while shaping your career in a collaborative environment.

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.