Contact Centre Advisor jobs in Walsall

You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand.

You will be able to work closely with various stakeholders in the business:-Resource planning experience-Keen eye for detail-Ability to work in a dynamic and changing environment-Strong planning and organisational skills

Do you have customer service and administration experience? Are you looking for a new challenege? We currently have exciting opportunities for a Service Centre Advisor based at our Wolverhampton Service Centre. Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies and we put innovation at the heart of our business. As part of The Sunday Times list of the...

Outbound Insurance Telesales Professional (Home Based) Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they're looking for talented individuals to help them achieve their global ambitions. If you're a...

You will manage all interactions with your caseload, meeting all customers face‐to‐face in the centre.

You will then refer customers to training courses, workshops and mentoring sessions to break down their barriers to work and help them upskill each customer.

You will set SMART targets and review these at each intervention to ensure progression towards securing employment.

About the role... Are you a payroll professional with a keen eye for detail and a passion for people? We’re looking for a Payroll Advisor to join our team where your work helps ensure that over 13,000 colleagues across the UK and Ireland are paid accurately and on time. As a Payroll Services Advisor, you will play a key role in delivering timely and accurate payroll services for both 4-weekly...

Job Description Join an esteemed healthcare services organisation renowned for delivering exceptional care to patients with respiratory conditions across the UK's Primary Care landscape. This is a unique opportunity to be part of a dynamic team dedicated to excellence in healthcare. We are supporting our client with the development of a fantastic team of Respiratory Nurse Advisors, who will...

Health and Safety Advisor – Birmingham £30,000 - £40,000 per annum + Package / Benefits About the Company The contractor I am representing is a respected building and civil engineering business with a strong track record delivering high-quality construction, civils, and infrastructure projects across the UK and Ireland. They combine traditional expertise with modern methods of construction to...

Student Recruitment Officer Department: Student Recruitment Location: Birmingham Type of Contract: Permanent About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and...

You will resolve issues independently and escalate more complex or technical matters through established procedures. This position is well suited to someone who thrives in a structured environment, communicates confidently, and enjoys problem-solving. The client is offering a fantastic salary for this role, and they have given me some clarification on roughly how that works.

You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1 x Mid , 1x Late)

Department: Student Recruitment Location: Birmingham Type of Contract: Permanent About Us: GBS is a higher education provider offering a range of sector‐relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance,...

A dedicated consultancy firm in Willenhall seeks an experienced aftercare adviser to work with young people transitioning to independence. The role involves managing caseloads, collaborating with other agencies, and ensuring the provision of tailored support to youth in need. Candidates must have substantial experience with vulnerable youth and a relevant qualification such as NVQ Level 3....

Are you fluent in Dutch and ready to make a real impact in a fast-paced, customer-focused environment? We're seeking a proactive and personable Dutch-speaking Customer Service Representative to join a vibrant UK-based team. If you thrive on solving problems, building relationships, and delivering top-tier service, this could be your next big move. While professional experience and qualifications...

You must be a qualified Dispensing Optician Specsavers in Walsall are looking for a Dispensing Optician Manager to join their experienced team. The focus at this large store is about pulling together and working as a team to ensure that our valued patients have an excellent experience.

You will be pivotal in deciding which enhanced optical services are on offer in store.

Job Description Senior Night Care Assistant Location: Great Wyrley, WS6 Hours: 36 hours per week (12-hour shifts, 8pm-8am) Rate of Pay: £12.80 per hour Contract: Nights Nestled in a peaceful rural setting just four miles from Walsall town centre, this specialist care home offers a warm, welcoming environment for both residents and staff. Its a purpose-built, two-storey home provides...

You will act as the senior member of a three-engineer team , providing technical leadership while remaining fully operational on the tools.

You will be able to handle tough situations over the phone and be able to clearly lay out options to the customer whilst guiding them through the process-Strong communication skills-Call centre experience-Calm under pressure-Happy working in a fast paced environment

Job Description Night Nurse Location: Walsall (WS6) £20.35 per hour | 36 hours per week (3 shifts) + paid break + paid handover Nights - 8pm to 8am Time Recruitment is seeking a dedicated and compassionate Registered Nurse (RGN/RMN) to join a specialist dementia nursing service. The home supports residents with dementia, complex dementia, stroke, progressive neurological conditions and...

Department: Student Recruitment Location: Birmingham Type of Contract: Permanent About Us: GBS is a higher education provider offering a range of sector‐relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance,...

About the role... We are looking for a Employee Relations Advisor to join the People team, based from our Customer Support Centre in Walsall. The Employee Relations Advisor will provide employee relations advice and guidance to our network of retail stores, and manage a large employee relations caseload in accordance with Company policy, procedures and best practice. We uphold three core...