Contact Centre Agent jobs in Highland

You will engage with customers via various channels, including phone, email, and live chat, to address inquiries, resolve issues, and ensure a positive customer experience.

You will handle customer cases from different service channels starting with inbound and outbound calls and progressing through our pathways onto live chat, email, and letter correspondence.

You must be flexible and be able to work a varied shift pattern operating 7 days a week, which includes early starts from 03:00am, late finishes from 11.00pm and weekends. You may be required to work overtime (which will be paid at the applicable overtime rate) when authorised and as necessitated by the needs of the business.

Site Agent – Renewable ProjectsLocation: North & across ScotlandJob Type: Full-time, PermanentAre you an experienced Site Agent ready to take the lead on high-profile renewable energy and civil engineering projects? Our client, a respected and forward-thinking civil engineering contractor, is seeking a skilled professional to support the delivery of major Renewable developments throughout...

We are working with a well-established and forward-thinking utilities contractor to assist them in hiring a Site Agent for their growing team based in Alness.This is an excellent opportunity for an experienced Site Agent to take ownership of projects in the utilities sector, playing a key role in safe delivery, programme management, and client satisfaction. If you enjoy working on varied...

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for you!Position: Driving Field Agent Location: InvernessHourly rate: £12.55Duration: Till 17/12/2026Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)Contract type: Temporary (weekly pay through Randstad)...

Job Description For aspiring leaders in the north of the Highlands - Self-employed leadership opportunity based from Thurso or Dingwall office - Benefit from a fully operational business with a significant renewal book - Engage with local farming and business communities across the Scottish Highlands - Create bespoke insurance solutions with the support of NFU Mutual. At NFU Mutual, we’ve...

You will manage your own varied caseload of residential conveyancing matters, including: Residential purchases and sales Re-mortgages and transfers of title New build transactions Title examination and drafting of legal documentation Liaising with clients, estate agents, lenders, and other solicitors

Looking for work with flexible hours? Full and Part time hours available, applicants must be of school leaver age (17) We are now looking for multiple Self-Employed door to door Canvass Agents in your local area. Anglian Home Improvements is the UK's largest home improvement company, and we are passionate about making the customer experience fantastic from the word go. From the first point of...

Job Description Start Your Career as a Trainee Field Service Engineer with HotpointAre you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love...

You will lead by example, supporting and guiding your colleagues to provide safe, compassionate and consistent care throughout the night.

You will hold an SVQ Level 3 in Social Care and be willing to complete PDA Supervision, PDA Medication, SVQ Level 4 and the Workplace Assessor Award.

Ferguson Transport & Shipping are currently recruiting for HGV Drivers for a variety shift patterns as well as part-time positions, based in Mallaig. With over 60 years of business, Ferguson Transport & Shipping are a well-established haulage company based in Corpach, Fort William. With operating centres in various locations we can offer flexible employment. Our drivers are required to have the...

Dingwall, Scotland, United Kingdom Bupa Dental Care - We can offer flexible working hours and will support you to work around your family commitments - Guaranteed Minimum earnings for the first 2 months - Great private earning potential - 50% split on any private work completed About Bupa Dental Care Dingwall Located in the heart of the Scottish Highlands, this established 4 surgery practice...

Looking for work with flexible hours? Full and Part time hours available, applicants must be of school leaver age (17) We are now looking for multiple Self-Employed door to door Canvass Agents in your local area. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Anglian Home Improvements is the UK's largest home...

Job Description - Self-employed leadership opportunity based from Thurso or Dingwall office - Benefit from a fully operational business with a significant renewal book - Engage with local farming and business communities across the Scottish Highlands - Create bespoke insurance solutions with the support of NFU Mutual. At NFU Mutual, we’ve built our reputation on, and succeeded in, the...

You will manage your own varied caseload of residential conveyancing matters, including: Residential purchases and sales Re-mortgages and transfers of title New build transactions Title examination and drafting of legal documentation Liaising with clients, estate agents, lenders, and other solicitors

You must be able to work within and uphold the Christian ethos of CrossReach, be willing to register with the SSSC and join the PVG Scheme.

You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

- Self-employed leadership opportunity based from Thurso or Dingwall office - Benefit from a fully operational business with a significant renewal book - Engage with local farming and business communities across the Scottish Highlands - Create bespoke insurance solutions with the support of NFU Mutual. At NFU Mutual, we’ve built our reputation on, and succeeded in, the agricultural sector. With...

Title: Door to Door Canvasser (Fort William)Location: Fort William, Inverness-Shire, Scotland, PH33 6ST, UKCompany: Anglian Home ImprovementsLooking for work with flexible hours?Full and Part time hours available, applicants must be of school leaver age (17+)We are now looking for multiple Self-Employed door to door Canvass Agents in your local area.Anglian Home Improvements is the UK's largest...

You will combine hands-on care with responsibility for supporting staff, maintaining standards and responding calmly to any issues that arise during the night.

You will have experience working in a care setting and be confident in taking on a supervisory role, particularly during night shifts.

You will have basic IT skills, be willing to meet SSSC and PVG requirements, and hold an SVQ Level 3 in Health and Social Care or be willing to work towards it.

You will work in a way that is respectful of the Christian values of CrossReach.