Contact Centre Agent jobs in North Tyneside

You will typically work on designs and deliveries for our customers.

You will have expert knowledge of the overall design, contribute to technical discussions, lead others towards better understanding, and help shape future design principles, possibly in a customer-facing role.

You will be skilled and experienced in either a particular trade or generalist maintenance.

You will also have experience leading and coaching a team to get the best out of those who report to you.

You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks

Job Title: Advanced Nurse Practitioner (ANP) / Advanced Clinical Practitioner (ACP) – Out of HoursLocation: North of Tyne region (various bases across North Tyneside, Northumberland & Newcastle)Pay Rate: £45 – £55 per hour (Ltd Company)About the Role:We are looking for experienced and reliable ANPs/ACPs to join our Out of Hours (OOH) service across the North of Tyne region. This role offers...

You will meet both corporate and statutory requirements, encompassing all aspects of resourcing, employee relations, employee development and reward, and adding value in support of the company's business objectives. This role is based in Newcastle and Fixed Term contract for 1 year.

Do you want to work for an organisation that makes a difference? Waythrough are about giving people fair chances to succeed in life. Who are Waythrough.... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and...

You will also offer advice on appropriate support and signposting.

You will participate in triaging of new referrals, including screening for high levels of risk that that may need re‐directing for urgent intervention.

You will undertake preventative aspects of service delivery such as offering consultation and expert advice to other professionals and participating in training programmes.

Join to apply for the Genesys Cloud Designer role at BT Group Locations Considered: Manchester, Leeds, Bristol, Newcastle, London, Birmingham or Newcastle Hybrid Work Model: 3 days in office and 2 days working from home. Please apply only if comfortable with this arrangement. Why this job matters Our team leads the way in implementing Genesys Contact centre solutions using Genesys Cloud. We...