contact centre jobs in Coventry

Your main responsibilities Are you passionate about delivering outstanding customer service? Join our dynamic Customer Care Centre (CCC) team in Coventry, where you’ll play a vital role in providing a customer-centric experience for both external and internal stakeholders. As a Customer Care Centre Advisor, you’ll be the first point of contact for business customers, consumers, engineers, and...

Are you passionate about delivering outstanding customer service and building strong client relationships? We’re looking for a proactive and detail-driven Account Support Executive to play a key role in supporting our Account Managers and ensuring our customers receive an exceptional experience. In this role, you’ll be at the heart of our client relationships—acting as the first point of contact...

Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

You will be a confident and compassionate leader with a strong background in domiciliary or homecare management. You’ll bring both strategic thinking and hands-on leadership to the role. Essential requirements include: - Level 5 Diploma in Leadership for Health & Social Care (or working towards)

Job Description We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for...

Job Description Join our passionate, values-driven clinical team at Maximus, a trusted provider of the DWP since 2015. We’re looking for a Registered Medical Doctor, General Practitioner or Junior Doctor to conduct health assessments and make a meaningful difference to people’s lives. This is a hybrid role with only a few days per week in an assessment centre. **Applicants only need to apply to...

Job Title: Shop & Workshop Manager Salary: £40,000£50,000 Location: Coventry Hours: Rota-based, full-time 42.5 hours per week Company: Eydens Locksmiths About the Role Eydens Locksmiths is seeking a motivated and hands-on Shop & Workshop Manager to oversee the daily operations of their busy workshop and retail front counter. This is a highly customer-facing role requiring strong...

You must be an Electrical or Electronics Engineer with a minimum of 10 years’ experience in business-to-business technical sales or specification or market development roles within the electrical or electronics industry in either the UK or Ireland.

You must have an in depth knowledge of electrical power management industry.

You will work alongside technical system administrators, security and network authorities, and other stakeholders to manage and support Air CHAN infrastructure, with a particular focus on NetApp (StorageGRID) and Fortinet platforms. The position is primarily on-site, with standard office hours, and will include providing cover for holiday/leave to maintain full service availability.

Job Description Principal Mechanical Engineer, London. Excellent opportunity for an experienced Principal Mechanical Engineer to play a key part in the growth of an expanding M&E team within an International Engineering and Design Consultancy. Location: London Salary: £50,000 - 70,000 + Package benefits Job Description: The Resolute Group is working in partnership with an International...

Job Description Area Sales Manager – Garden Products £38-40,000 Basic, Bonus, Company Car + Benefits Excellent opportunity here with a rapidly expanding manufacturer: The Company • Market leading manufacturer of Garden Products • Established, highly reputable, very successful • Expanding, ambitious and innovative Company • Offer exciting and realistic career opportunities The Role • To...

You will coordinate consultant diaries, manage patient pathways, and act as a trusted point of contact for patients, hospitals, insurers, and other healthcare providers. By driving continuous improvement, supporting digital adoption, and fostering strong professional relationships, you will help ensure that our practices deliver exceptional, patient-centred care.

Outbound Insurance Telesales Professional (Home Based) Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they're looking for talented individuals to help them achieve their global ambitions. If you're a...

Kara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respire care to residents living in our homes. We believe our residents deserves choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us...

You will be representing clients in residential environments. No experience is necessary within this self-employed role as some of the most suitable candidates often come from the following Backgrounds: Sales, Customer Service, Secretary, Picker, Packer, Assistant, Catering, Hospitality, Warehouse and Admin.

Job Description Integrated Healthcare Specialist (IHS) UK | Field-based / Hybrid | Permanent A global specialty pharmaceutical company is building a new UK Integrated Healthcare Specialist (IHS) team to support entry into a new specialist therapy area within secondary care (dermatology/immunology) This is a rare opportunity to join a business entering a new TA, help shape its UK footprint,...

Job Description The Role As a Project Manager - you will be responsible for overseeing the successful execution of large-scale industrial cooling projects from initiation to completion. Your role will focus on managing major industrial installations that require comprehensive cooling solutions for food manufacturing facilities, data centres, distribution centres, and other industrial...

Job Description RTK is a fast-growing provider of IT lifecycle services, delivering innovative solutions that support digital transformation, promote sustainability, and reduce the total cost of IT ownership. We work with some of the world’s largest enterprises to optimise infrastructure performance and drive measurable impact through tailored hardware lifecycle and consultancy services. Our...

You will consultatively sell the company’s full portfolio of services and develop strategic sales plans to exceed revenue targets. - Solution Design: Collaborate with the solutions team to build technical proposals that accurately address complex client infrastructure requirements.

You will also feed back market intelligence to product teams to drive continuous improvement.