contact centre manager jobs in Derry

You will also serve as a crucial point of contact for complex customer or client inquiries, ensuring prompt and satisfactory resolution. Essential skills include emotional intelligence, conflict resolution expertise, and a demonstrated ability to drive team morale and professional growth within a dynamic organizational structure.

You should have a solid understanding of our back office environment, with experience in either customer service, sales, or both. Strong communication skills, the ability to work collaboratively across teams, and a commitment to continuous improvement are essential.

Vertiv Ireland is the global headquarters for Vertiv PowerBar, specialising in open channel trunking systems. Our in-house end to end production capability allows complete control over quality, efficiency and delivery timelines. The busbar Project Manager plays a critical role in leading, planning, execution and delivery of multiple projects, primarily within the MEP and data centre environments....

JOB PURPOSE The Catering Manager is responsible for the efficient day-to-day management of the kitchen. Leadership and team participation are essential to provide a quality catering service to our children, young people, and staff. MAIN DUTIES AND RESPONSIBILITIES Service Delivery Execute skilled cooking activities and innovation connected to the full range of menu provisions, for example,...

The post holder will provide leadership and clinical expertise within the Sperrin Suite and outreach Systemic Anti-Cancer Treatment (SACT) service. He/She will lead, develop and hold continuing responsibility for the assessment of care needs, the development, implementation, evaluation of programmes of care and the setting of standards of care based on best available evidence. Responsibilities...

You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.

You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.

Overview 16.07 per hour plus mileage & on-call allowance Monday – Friday 9am-5pm & Oncall Job Purpose To assist with the effective management and the delivery of the Bryson Care Domiciliary Care service in accordance with agreed aims and objectives, best practice principles and statutory and regulatory requirements. Responsibilities Minimum of 3 years paid experience of supporting older...

Lead Food & Beverage at a Luxury Boutique Hotel - Derry Permanent | Ambitious Career Path, Competitive Salary and Bonus Scheme. Set in the heart of Derry, this luxury boutique hotel is synonymous with refined elegance, exceptional service, and unforgettable experiences. Renowned for its award-winning food and beverage offerings, the property combines sophisticated accommodations with impeccable...

You will have a background in large 4* or 5* Hotels with a strong F&B and Event business, ideally with Pre Opening or New Hotel experience.

Delegates will consolidate and add to the knowledge and experience gained in the MSP Foundation course (attendance at which is a mandatory pre-requisite) to take you to the level required for the PEOPLECERT Programme Management (MSP) Practitioner certificate exams. The MSP Practitioner examinations are taken on-line and invigilated remotely. Expanding the Programme Vision Statement The...

Job Purpose: Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Kittybrewster Complex, Aberdeen Duration: Permanent, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role...

You will play a key role in discharge planning, mobility assessments, and promoting patient independence and safety. Key Responsibilities - Assess, treat, and manage patients with acute and complex conditions - Work across acute medical, surgical, and elderly care wards - Contribute to discharge planning and onward referrals

You will have working knowledge of the wildlife and habitats of the areas and experience in bird surveys and monitoring.

You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

You will be able to contact to discuss any additional support you may need to complete your application.

The successful human resources officer will be central to maintaining HR operational efficiency and ensuring regulatory compliance across all internal policies. Primary responsibilities include acting as the first point of contact for employee inquiries, managing conflict resolution, and advising management on disciplinary procedures. Candidates must possess excellent interpersonal skills, a high...

You will play a key role in boosting future revenue and shaping our sales strategy as we prepare for our relaunch.

Job description Facilities Project Manager (1-Year Placement) Location: Campsie, Derry Contract: 12-month placement (subject to review upon completion) Salary: £35,000 - £40,000 per annum Job Overview We are seeking a proactive Facilities Project Manager for a one-year placement to support the delivery of small and medium-sized facilities and infrastructure projects at our Campsie site. The...

Job Purpose: Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Kittybrewster Complex, Aberdeen Duration: Permanent, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG...

Delegates will consolidate and add to the knowledge and experience gained in the MSP Foundation course (attendance at which is a mandatory pre-requisite) to take you to the level required for the PEOPLECERT Programme Management (MSP) Practitioner certificate exams. The MSP Practitioner examinations are taken on-line and invigilated remotely. Expanding the Programme Vision Statement The...

Job Purpose: Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Duration: Permanent, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be...

Job Purpose: Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Kittybrewster Complex, Aberdeen Duration: Permanent, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG...