contact centre manager jobs in Dudley

You will work with children from new-born to 18 years, delivering sessions in contact centres, community settings, and family homes.

You will lead the development of person-centred support plans and manage a dedicated team to ensure compliance with legal standards. The ideal candidate will have excellent communication skills and a commitment to diversity.

You will lead service improvement activity, support Team Managers and Service Managers, and ensure that the voice of the child, family group decision-making, and creative care planning remain central to practice. This role is ideal for a senior leader with experience in exploitation, MACE, legal pathways, Ofsted readiness, and complex adolescent safeguarding.

Job Description Client Manager/Senior Accountant Dudley Salary £40,000 - £50,000 (DOE)Butler Rose, public practice is delighted to be supporting a firm with a strong local reputation, they offer a friendly, professional working environment where team members are encouraged to develop their technical skills, take ownership of client relationships and progress their careers within public practice....

Job Description We are looking for a dynamic, hands-on Registered Service Manager to oversee our supported living services in Stourbridge, Dudley. You’ll be responsible for three unique services, each supporting individuals with learning disabilities, autism, behaviours of distress and complex care needs in the Dudley area. Every person we support has their own story, strengths and aspirations,...

You will be key in ensuring that our assets across the MOD estate comply with regulatory and contractual obligations, as well as keeping our customers at the core of all we do. Our ideal candidate will be a proven people manager with stacks of water industry experience and a flair for continuous improvement.

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

Job Description Project Manager Dudley Lead projects that define the look and feel of modern retail spaces. For almost 60 years, Nuttall has been one of the UK’s foremost specialists in the design, manufacture, and installation of retail and commercial environments. Based in Dudley, we deliver high-quality fit outs and precision sheet metal and wood fabrications for some of the biggest names...

Autonomy to lead | Stable, long-term service | Real impact in extra care | Supportive senior backing If youre an experienced care manager ready to take full responsibility for an established extra care service, this Extra Care Scheme Manager role offers a permanent, full-time position with a salary of £33,833 per annum and the scope to lead care delivery end to end across two extra care schemes....

You will be the primary point of contact for your clients, ensuring all work is completed accurately and efficiently. In addition to client management, you will oversee and assist in the development of junior staff, providing necessary support and reviewing their work. The ideal candidate will be ACCA/ACA Qualified with strong and varied general practice experience.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

You will need to have access to your own transport, and be used to transporting Looked After CHildren. This role may suit an experienced Family Support Worker, or a Newly Qualified Social Worker looking to get some paid experience in a Local Authority. This is an agency post and Pertemps can offer you:-

Black Country Healthcare NHS Foundation Trust First Point of Contact Practitioner The closing date is 29 January 2026 The role is part of the Additional Role Reimbursement Scheme to embed Mental Health practitioners in Primary Care Networks. Successful applicants will be recruited, line managed and receive CPD & Supervision by the Black Country Healthcare NHS Foundation Trust but will be...

You should have a strong clientele background, with a solid database of personal contacts and clients Previous retail experience within the premium sector is preferred

You will be an exceptional people manager, with strong leadership and motivational skills Excellent communication, planning and organisational skills

You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

You will be required to work with the centre manager to support the centre with file audits, keeping the e-compliance system updated and accurate, whilst liaising with external partners, parents, carers and learners. Key Responsibilities: Meet & greet visitors in a friendly and professional manner.

Job Description Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery...

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

You should have a strong clientele background, with a solid database of personal contacts and clients - Previous retail experience within the premium sector is preferred

You will be an exceptional people manager, with strong leadership and motivational skills - Excellent communication, planning and organisational skills

Job Description Join our Dudley Team! Creative Support is seeking an enthusiastic and experienced Team Leader with a strong understanding of learning disabilities, physical disabilities, complex health needs and autism. This is an exciting opportunity to join our dedicated team in the Dudley area, leading high-quality supported living services. About the Role We are looking for a...