contact centre manager jobs in Govan

You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale.

You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets.

Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye...

You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale.

You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets.

Job Description We are seeking an experienced Project Manager with a strong background indata centre environments and building servicesto deliver complex, mission-critical projects. The role involves end-to-end project ownership, coordinating multidisciplinary teams, and ensuring projects are delivered safely, on time, within budget, and to the required technical standards. Key...

Recruitment Manager - Call & Contact Centre TeamGlasgow£35,000 - £45,000 + Car Allowance, Commission & BenefitsWe're growing our Commercial division in Glasgow and are looking for an experienced Recruitment Manager to lead and build our Call & Contact team. If you enjoy developing people, driving performance, and building a desk alongside your team, this could be a great next step.Search is an...

You will strictly adhere to company policies and standardized procedures while interacting with the customer base. This position is vital for maintaining high operational standards within the support center. Responsibilities include timely handling of inbound queries, escalating complex issues when necessary, and contributing to the overall improvement of service knowledge bases.

Start Date: 23/02/2026Where: BT Glasgow Contact Centre - Alexander Bain House Full Time: PermanentSalary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales AdvisorWhat’s in it for you• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme• Online GP: Access to a private GP 24/7 for you and your immediate...

Company Description Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28%...

JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agentwho has a polite, friendly, helpful and professional telephone manner with good administrative skills. Working as the Customer Service Advisor / Contact Centre Agent you will be the friendly voice on the other end of the line, expertly handling incoming calls from service users. It's not...

Role: Contact Centre AdvisorLocation: Glasgow (hybrid 2 days office/3 days home after successfully completing training period)Salary: £24,125.00 (salary inc after probationary period + again after 1 year service) + great benefitsHours: 37.5 hours per weekShift patterns: Mon-Fri between 8am-10pm + 1 weekend day every 8 weeksThis is an exciting opportunity for an experienced Contact Centre Advisor...

Job description We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (Contact Center) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes. The ideal candidate will be an established...

Job Summary Our Emergency Response Centre (ERC) operates 24/7 and ERC agents provide the first point of contact for customers in emergency and urgent situations which require a response from the Council. ERC Agents work a rolling shift pattern which includes weekends and holidays, agents handle Community Alarm calls, all emergencies out with normal working hours and monitor public space CCTV...

You will be scheduled for a range of shifts during our operating hours: Our current operating hours are Monday to Friday from 08:00 to 19.00, and Saturdays from 08:00 to 14:00. Shift patterns and rotations will vary depending on the campaign you are assigned to.

You will be office based for the duration of your induction (Circa 8 weeks) and for a period of time after.

You will play a key role in leading the delivery of one of our biggest data centre construction projects in the Nordics. The successful candidate will be based either 100% in country, or there will be significant international travel to either Norway or Finland (50/50).

You must currently have registration or eligibility to apply from commencement of employment (you must apply to register within the first 3 months of employment to ensure registration is complete within 6 months of starting in your role). For details of our employment policies and terms and conditions, please visit our Council Careers page https://eastrenfrewshire.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Title: Contact Centre – Outbound SalesHours: 40 hours per week, Full Time Location: Glasgow City Centre – Office basedSalary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 35 years, millions of patients have trusted Optical Express with their eye care. As...

Job Description Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express...

Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus As UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and...

You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale.

You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets.