contact centre supervisor jobs in Birmingham

You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks.

You will be contracted for 45 hours per week. We operate a 24‐hour call‐centre service, and you will be working as per the call‐centre rota.

Fully remote call centre agentJob Type: Full-time permanentLocation: UK (Remote)Salary: £20,483.84Hours: 32 hours per weekShifts: earlies (6am-11am start time) and late shifts (12pm - 3pm start time) availableReed Birmingham have been retained be a superb business to recruit for 20+ Call Centre Advisor to work fully remote!This business is brilliant and offers a truly special and rewarding...

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

Job description We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (Contact Center) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes. The ideal candidate will be an established...

Data Centre / Real Estate Lawyer – Birmingham Market-Leading Law Firm A highly respected law firm is seeking a talented data centre lawyer to join its market-leading real estate team in Birmingham. The firm has been advising investors, developers, occupiers, and funders in the data centres sector and is now expanding its presence in this fast-evolving industry. About the Firm The firm boasts...

Leisure Centre Manager – Sports, Leisure and Fitness Northfield, Southwest Birmingham £37,000 + excellent benefits We are looking for a Leisure Centre Manager to assume responsibility for a state-of-the-art sports, leisure and fitness centre in Northfield, Southwest Birmingham. This high usage centre attracts the whole family with multiple pools, an extensive aquatics programme, large gym and...

You will be responsible for supervising daily operations within the machine shop, planning machining sequences, supporting operators with technical issues, and ensuring work is completed safely, efficiently, and to drawing specification.

You will utilise your skills to reach your goals by being proactive and strategic.

You will be based at one of our Birmingham Explore Learning centres – please indicate in your application the centres that are local to you.

You will ensure that the centre is compliant with Ofsted and company safeguarding requirements. Diagnose areas of opportunity to grow the centre membership and increase profitability.

You will ensure that the centre is compliant with Ofsted and company safeguarding requirements.

You will utilise your skills to reach your goals by being proactive and strategic.

You will lead a team of 4 cleaning operatives, ensuring tasks are completed to required standards while adhering to health and safety procedures. The role offers reliable weekday hours and a positive work environment. Ideal candidates will have prior cleaning experience and possess strong leadership and communication skills.

Cover Supervisor Apply (by clicking the relevant button) after checking through all the related job information below. - Alternative Provision Academics are currently working with an Alternative Provision setting in Birmingham who are seeking a strong and confident Cover Supervisor to join their team on a full-time basis . This is an excellent opportunity for an experienced Cover Supervisor who...

SENIOR FACILITIES COORDINATOR – 12 MONTH FTC – LEADING LAW FIRM MANCHESTER, BIRMINGHAM OR SHEFFIELD ££ My client, a leading international law firm, are seeking a Senior Facilities Coordinator to be based in either their Manchester, Birmingham or Sheffield offices on an initial 12 month FTC. The Facilities team provide strategic support on projects, risk management, contract management, budget...

A leading financial services firm in Birmingham is searching for a Team Leader for the Member Contact Centre. This role involves managing team performance, ensuring client satisfaction, and providing coaching and training. The ideal candidate will have experience in call centre operations, particularly within financial services, and strong knowledge of Microsoft Office. The position comes with a...

You will collaborate with sales teams, process orders, and perform essential administrative duties to ensure alignment with company standards. The opportunity includes personalized onboarding and growth through internal mobility. If you're passionate about customer relations and eager to learn, join us in this dynamic role.

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, sales performance, and service delivery. This is a multi-role opportunity covering leadership and specialist functions such as contact centre operations, team management, quality, training, workforce management,...

You will lead an on-site team and work closely with sales, marketing, and operations to ensure the space is vibrant, welcoming, and commercially successful. This role is ideal for someone from a hospitality, coworking, retail or service-led background who enjoys being at the heart of a business.

The Member Contact Centre team provides telephony support to the on-going administration teams by being the first point of contact for members, via telephone, online or postal queries. A team leader manages each team within Pension Administration and work is carried out in accordance with the Pension Administration Practice Area's control environment procedures and Customer Care ethos which are...

An educational support organization is seeking Supervisors and Managers for their Birmingham centres. Successful candidates will lead operations, engage with the community, and support their teams in achieving educational goals. The role requires strong leadership skills, a passion for education, and the ability to foster team motivation. A competitive salary package and multiple benefits,...

A leading educational services company in Birmingham is seeking an Education Centre Manager or Supervisor. This role requires managing all centre operations, leading a team, and enhancing local membership and reputation. The ideal candidates are action-oriented leaders who can nurture their teams while ensuring compliance. With a focus on personal development, this position offers generous perks,...

You will utilise your skills to reach your goals by being proactive and strategic.

You will be based at our Explore Learning centre in Yardley full-time. Starting salary £31,250 - £33,750 PA salary depending on experience. Contract Full-time, permanent contract Working Hours Tuesday 11am - 8pm