contact worker jobs in Cardiff

You will play a key role in shaping practice standards, driving performance, and embedding high-quality decision-making within a fast-paced safeguarding environment.

You will take the lead on high-risk Strategy Meetings on a rotational basis and support the Team Manager with key operational functions including referral “ragging”, allocations, and authorisation of Social Worker assessments.

Job Description BRC are recruiting on behalf of a leading charity whose mission is to offer dedicated and empathetic Housing Support Worker to join their Vale of Glamorgan team, helping individuals to build independence, sustain tenancies, and create positive futures. About the RoleAs a Housing Support Worker, you’ll work with individuals living in their own accommodation across the Vale,...

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Job Description Summary: The Grade 5 Family Gateway Contact Officer positions are integral to the Family Gateway service within Cardiff Council's Children’s Services. These roles involve a hybrid work model with typically two days in the office each week. The officers will manage and coordinate multiple referrals without carrying a caseload. The Family Gateway is dedicated to providing...

We are currently seeking multiple Family Gateway Contact Officers, on behalf of one of our clients in the Cardiff Area. In this role, you will work as part of the Family Gateway Team, providing high-quality information, advice, and assistance to families and professionals across Cardiff. You'll help identify the most appropriate support for children, young people, and families, ensuring their...

You will be required to have a good working knowledge of legislation related to cared for children and the regulatory requirements related to local authority fostering services. You be required to be office based at least 1 day a week and whilst on duty and will need to be able to be able to travel on a daily basis to visits and events in and around the City of Cardiff.

You will have an offer of direct access to a senior manager as mentor, if required.

You will form a critical key part of the locality management team: shaping its practice and development alongside the other PSWs, Team Managers and your Operational Manager.

You will be a good team player, have excellent communication, organisation skills and IT skills.

You will be expected to work closely with the MASH Partner Agencies and assist the Team Manager in promoting professional, positive and meaningful relationships with them.

You will be expected to partake in the development of the Service and partake in Task Force Groups.

You should have experience of working with children, young people and their families and be committed to working with families to enhance parenting capacity and improve the life chances of children and young people.

You should be self-motivated, well organised and able to work as part of a team as well as independently.

You will keep written records, using IT systems as required to help you including support plans, incident log and health and safety records. - Creating a calm therapeutic environment for the people we support.

You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.

You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)

You will hold a small, complex caseload (approximately 10–11 children across 4–5 families) subject to care proceedings and be responsible for all aspects of case management, including statutory visiting, care planning, reviews, and court work.

You will play a key role in fostering a supportive and positive team culture.

Qualified Social Worker, Looked After Children Team Pay rate to £38.43 per hour Contract role We are recruiting for an experienced Social Worker to work in a Looked After Children’s Team in Cardiff. To ensure the timely identification of children in need, children at risk, children with a disability, children being looked after, care leavers and homeless young people in accordance with Cardiff...

You will be able to show you have excellent skills in assessment and the ability to write concise records and reports.

You will be a good team player, have excellent communication, organisation skills and IT skills. If you are interested in any of our roles, would like an informal discussion with one of our manager’s or have any other questions please don’t hesitate to contact:

You will also work within the statutory guidance and policy/procedural framework to assist in protecting those who are at risk or vulnerable. Benefits of the role: • Competitive pay rates • Flexible scheduling options • Blend of remote and in-person work • Independence in your role

You will join a team that specialises in supporting older people and individuals with physical disabilities and which is committed to strengths based, preventative social work, supporting people to live fulfilled lives and to remain as independent as possible.

You will work across three hospital sites in Cardiff: University Hospital of Wales, St David’s Hospital and University Hospital Llandough.

You will support positive outcomes, maintain accurate records, and implement safeguarding measures to protect children from harm. Additionally, you will meet health and safety requirements, work collaboratively with colleagues and other professionals, and engage in continuous learning and development to improve your skills and knowledge.

You will be a case holding social worker working with approximately / children (/ families) who are subject to care proceedings.

You will be responsible for all aspects of the case management including statutory visiting, care planning and review, and court.

You will work with children and their families to assist in decision making for Children to remain at home or return home to their parents.

You will take a lead in the team by using the Signs of Safety approach to social work practice, encouraging and supporting the team in adopting this approach.

You will engage with MASH in relation to referrals, supervise Wellbeing Assessments and Section 47 investigations, and work in a multiagency capacity to support families.

You will promote and enhance the lives of people living with dementia within a residential or nursing placement.

You will work with providers to improve the opportunities for people living with dementia within a placement setting. Additionally, you will provide reports to the Team Manager on visits to placement settings and liaise with other professionals and health colleagues.