Custom Care jobs in Peterborough

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A leading payment solutions company in the UK seeks a Customer Delivery Manager in Peterborough. In this hybrid role, you'll ensure top-notch customer care from first contact to resolution while collaborating with various teams to drive enhancements. You'll manage escalations and complaints efficiently while utilizing data insights for process improvements. The ideal candidate will have over 5...

Customer Care Support Associate 12 Month Fixed Term Contract Location: Peterborough (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time after fully trained) Salary: A competitive salary starting from £24,614 depending on the experience you can bring. Closing Date : 28 January 2026 We're Aegon. We're a...

You must be willing to travel to the Peterborough once a month. Reporting to: Customer Care & Escalations Team Lead ---------------------------------------------------------------

You will collaborate across teams to address client concerns and ensure the delivery of top-notch service. Competitive salary and benefits are offered, including a hybrid work model that emphasizes flexibility.

You will focus on a range of innovative near-patient testing solutions. Working closely with the Sales Manager and Director of Business Development, you will receive structured product and sales training to help you confidently present technical features to NHS stakeholders.

You will play a key role in supporting new clients and ensuring their journey with Trade Mastermind is seamless, rewarding, and successful. If you thrive in a fast-paced, client-driven environment and love building strong relationships, this role is for you! What You’ll DoWelcome & Support Clients – Ensure all new clients receive a warm welcome and a smooth onboarding experience.

You must be over the age of 18 years old. WHAT YOU'LL BE DOING DAY TO DAY • Picking customer orders across the store ready for delivery or click and collect. • Manual handling of heavy stock. • Working with or around heavy machinery, such as, Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.

Head of Customer Contact - Repairs A place to make a difference Location: Peterborough, hybrid - 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type: Permanent Hour: 35 hours per week, Monday - Friday between 8am and 6pm With over 21,000 homes across the country, our client are responsible for supporting thousands of customers and...

You will lead effective, empathetic customer communication and solve complex issues with support from stakeholders.

You will oversee the service performance of the outsourced customer care team to ensure KPIs and SLAs are achieved and a high quality of service is delivered to customers.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

You must be able to lift ( together with a colleague ) a minimum of c 11stone/ 70kgs‎.

You will play a pivotal role in redefining how we engage healthcare professionals, elevate brand communication, and bring meaningful innovation to people living with intimate healthcare needs.

You will ensure strong stakeholder engagement by coordinating multiple workstreams, maintaining regular communication, and presenting business cases and updates to both UK and global leadership teams.

Join to apply for the Registered Care Manager role at Helping Hands Home Care Base pay range: Direct message the job poster from Helping Hands Home Care Helping Hands was built on kindness and it still guides everything we do today. We're a purpose‐driven team helping people live well in the homes and communities they love. Join us, and you'll be part of a supportive, ambitious team where your...

A pharmacy chain is seeking a Relief Pharmacist in Peterborough. This role involves providing exceptional customer and patient care across multiple pharmacies, ensuring ethical practices, and building team capabilities. The ideal candidate will possess strong communication skills, a passion for community pharmacy, and will be registered with the relevant pharmacy regulator. The company offers...

Convera Peterborough, England, United Kingdom Customer Implementation Specialist The Customer Implementation Specialist is responsible for ensuring the successful onboarding and implementation of company solutions for customers. This role involves coordinating deployment activities, configuring systems to meet customer requirements, and providing exceptional customer service throughout the...

A financial services firm based in Peterborough is seeking a Customer Care Support Associate for a 12-month fixed-term contract. In this role, you will assist customers in managing their financial wellbeing through processing requests and answering queries. The company offers training through their Platform Academy and provides support for career development and professional qualifications....

A leading payments company is seeking a Customer Delivery Manager based in Peterborough, UK. In this hybrid role, you will lead initiatives to provide top-notch customer care, manage escalations, and collaborate across teams to enhance service delivery. Ideal candidates have strong communication and problem-solving skills, with at least 5 years of relevant experience. This is an excellent...

You will be responsible for: Serve as the primary point of contact during the implementation phase, managing communication and expectations with customers.

You should apply if you have: 2–4 years of experience in customer onboarding, technical support, or system implementation.