customer account jobs in Hackney

Role Purpose:A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the...

You will be the person everyone calls when something matters. Look after a large, fast growing casual dining group across London, plus a mix of other existing clients. Be out and about: visiting sites, checking in with managers, walking kitchens, understanding what’s really going on.

We are currently seeking an interim Customer Account Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end November 2026, requiring 36.25 hours per week, Monday to...

You will act as a trusted advisor to senior stakeholders, helping them rethink how they assess, hire, and develop talent, and guiding them from the first conversation through to close and handover.

You will thrive here if you bring:

You will be selling a science-led product with real-world impact, not generic HR software

You will be instrumental in leading customer success and account management, ensuring clients achieve maximum value from our platform. This role involves building a scalable, data-driven client organization, and acting as a senior escalation point for strategic accounts. Main tasks includeDevelop Account Management and Support processes to deliver world-class client outcomes.

You will travel the UK working with on customer sites to close existing opportunities and identify new revenue opportunities

You will be responsible for the renewals of existing platform use & will engage with CS team to ensure full utilisation, expanding adoption of workflows, use cases and best practices.

National Account Manager – AsdaHybrid – London Bridge (2 days every other week)£55,000–£60,000 + car allowance + 20% bonus + benefitsWe’re delighted to be supporting a values-led food business that’s undergone a significant transformation over the last 15 months. Under the leadership of a new CEO and with a clear strategic direction in place, the company has repositioned itself as a focused,...

About BrandSwapBrandSwap is an award-winning Retail Media startup helping online retailers drive revenue and conversions through brand-to-brand partnerships. We enable seamless, on-brand reward experiences across the full customer journey — from pre-checkout gift-with-purchase (GWP) offers and AI-powered targeting to post-checkout rewards and member perks.Our platform is lightweight to implement,...

About Linda AIHealthcare runs on conversations - scheduling, intake, triage, refills, follow-ups. But humans are drowning in them. Linda AI builds autonomous healthcare agents that handle these workflows end-to-end, over voice, with the reliability and context clinical environments demand.Our agents don’t just “talk.” They understand, reason, remember, and take action inside real healthcare...

Account Director, Sales Project Management £80,000-100,000 base + strong commission structureSouthwark, Hybrid Harnham have partnered with an innovative SaaS scale-up using advanced text analytics to help global brands understand why their customers think, feel and behave the way they do. Their platform turns customer feedback, surveys and social media data into actionable insights that drive...

Role Title Account Manager / Customer Success ManagerAbout The Company Rec tech scale up company Connecting organisations with top technical talent across the globeSeed Funded Looking to 10x growth over the next 18 monthsAbout the Role Onboard all new clients ensuring users are happy to how to use the productRegular check ins with clients to maximise usage Upsell and Cross sell to grow out...

You will be working with an established pipeline of warm customers.

You will also play a key role in shaping feedback that influences product development.

You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth.

Account Manager – Customer Relationships & GrowthLocation: Central London HQ (Office 3 days per week - Mon, Tues & Thurs)Reporting to: Head of Customer OperationsWho are weCleanCloud is the world's leading Point of Sale (POS) and software management solution for the laundry and dry cleaning industry. We are a high-growth SaaS company powering businesses in 100+ countries. We are digitising an...

Account Manager – SaaS Scale-UpDublin / London | HybridWe’re working with a well-funded SaaS scale-up that’s growing quickly across multiple markets and hiring an Account Manager to own post-sale relationships and drive account growth.The RoleManage a portfolio of mid-market and enterprise clientsOwn post-onboarding relationships and act as the main point of contactDrive expansion across users,...

Retail Sales AssociateAssouline is the first luxury brand in the world that uses books as a medium. For the past fifteen years, Assouline Publishing has created fine illustrated books dedicated to fashion, photography, art and design. Renowned for our highly original graphic concept, Assouline books are works of art that capture culture and bring it to life. The spirit and savoir faire of these...

You will be the boots on the ground determining which segments of the UK D2C landscape are the highest-leverage opportunities for our technologyConsultative Execution: Lead with curiosity.

You will define how we build and maintain trust at scale.

You will be responsible for understanding the prospect's broader business goals and ensuring Wilgot is positioned as a strategic necessity.

Our client was established in the early 2000’s and are proud to be as strong as ever. Due to continued growth, they are looking for an experienced Senior Account Manager to come in and help grow the womenswear team even further.This company owns its own factories with accounts including River Island, Next, Zara and some supermarketsKey ResponsibilitiesAct as the main liaison for allocated...

National Account Executive – Grocery and Convenience£45,000 plus £5,000 car allowance, 15% bonus and benefitsHybrid role (once a week in LDN office)This is a rare chance to join a small, agile UK drinks business backed by a highly respected global beer group. With a lean UK team, the business operates with a genuine start-up mindset — high autonomy, minimal hierarchy, and real involvement across...

Job Description: Account Manager – Strategic Expansion (NORAM & EMEA)Salary Range: Circa £45-70K + CommissionLocation: UK – London Office (3-4 days a week)Reporting To: Sales DirectorOverview & The OpportunityWe are recruiting for a fast-growing technology company, recently named one of the UK’s Fastest Growing Technology Companies by Deloitte. The companyt is a Preferred AWS Partner and a...

Role Purpose:A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the...