Customer Advocate jobs in Belfast

A leading technology company in Belfast is seeking an Associate, Customer Success Advocate to enhance customer experiences. This role involves managing program initiation, overseeing delivery of services across teams, and supporting pre-sales activities. Candidates should have a bachelor's degree in engineering, preferably with project management experience and certifications like Prince2 or PMP....

You will support onboarding, foster long-term customer relationships, drive service adoption, and champion customer satisfaction across the full service lifecycle. How You Will Contribute Reporting to the Customer Success Leader, the CSA will: Collaborate with Sales to ensure smooth customer onboarding and alignment on expectations.

You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and ongoing support for customers.

You must have excellent communication and presentation skills, an ability to relate to all levels within an organization from the front-line to the CEO, and the ability to drive consensus across diverse groups.

You should also have the ability to mentor and develop Programme Team Members if required, and a relentless appetite for successful change delivery and benefits realization.

Associate Customer Services Advocate – Early Career OpportunitySalary: £25–30k + bonusThis is a fantastic early-career role with full training, career development, and a supportive culture.We’re partnering with a global tech giant whose products power some of the world’s largest businesses. They’re looking for an Associate Customer Services Advocate to join their team. We have worked with this...

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...

Join to apply for the Customer Support Executive role at Locate a Locum . The role demands strong expertise in SaaS (Software as a Service) products and technical support, combined with a passion for delivering world-class service. The primary focus is on resolving customer issues promptly while consistently achieving exceptional levels of customer satisfaction. Delivering an outstanding...

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering...

About us: CME Group is seeking a Senior SRE (Tuesday to Saturday + shift allowance) to help, build, operate and scale systems in our Markets portfolio. Markets SREs work on products and applications related to CME's Globex trading platform. Our systems deliver an exceptional combination of low-latency performance and rock-solid reliability to seamlessly handle the world's busiest trading days....

Senior National Account Manager – Aldi & Lidl Remote – 1 day per month in London HQ Up to £85,000 + car allowance + benefits We’re working with a leading branded food manufacturer to recruit a Senior Business Account Manager to take on a newly created role managing the Aldi and Lidl accounts. This is a strategic and high-profile opportunity to join a fast-paced, ambitious commercial team at an...

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently,...

You will be the connection between our internal teams and our valued customers, providing insight, technical knowledge, and communication in a professional manner. The Role Create/identify Support SLAs Identify Support requirements relating to defined SLAs. Become familiar with the operations and deployments of the products.

Company Background Allume Energy is an Australian technology company dedicated to enhancing solar energy accessibility for multi-dwelling residential properties. Our flagship innovation, SolShare, represents a world-first in hardware and software solutions, enabling multiple flats to be physically connected to a single solar power system. SolShare addresses a growing disparity in energy equity...

Site Reliability Engineer We're working with a global technology consultancy that designs, builds, and supports modern software platforms for enterprise customers worldwide. They partner closely with clients to deliver reliable, scalable, cloud-native solutions. The Role As an SRE, you'll play a key role in ensuring the availability, performance, and scalability of production systems, supporting...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams - SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in-office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved...

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. As a Customer...

They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for...

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables customers to navigate the rapidly changing Digital‑First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems and...

You will collaborate with our engineering team to build innovative, high-performance user interfaces using modern frontend technologies such as React, WebGL, and TypeScript. Responsibilities: Develop and maintain high-quality frontend applications using React and TypeScript.