customer care representative jobs in Norwich

Customer Care Coordinator - £28,000+ - Norwich - Permanent Introduction A new permanent opportunity has arisen for a Customer Care Coordinator to join my client, a House Builder, based in the Norwich area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The Role: - Reporting to the Head of department you will deliver an excellent...

You will also be required to handle and resolve customer queries accurately and effectively, ensuring the best possible customer experience.

You will take inbound calls and make outbound contact with customers, recognising when they need extra support and tailoring your approach to match their needs and circumstances.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will work on CRO strategy in conjunction with our front-end designer. Leading digital performance-led campaigns and ensuring these are integrated across channels, and optimised for acquisition and retention.

You will ensure the smooth day‐to‐day operation of the team, monitor performance and sales metrics , and maintain the high service standards expected in a fast‐paced, technology‐driven environment .

You will coach your team to confidently guide customers through their Careline365 options, supporting conversions and long‐term customer loyalty.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You’ll assist with reservations, answer questions, and make sure travel runs smoothly. Responsibilities: - Assist customers with booking flights, hotels, and transportation. - Provide clear and friendly support through phone, email, or chat. - Answer basic...

You will possess excellent leadership and team management skills to ensure you and your team work collaboratively and effectively.

You will have excellent communication and people management skills and have knowledge and a good understanding of current CQC regulations and compliance within the new framework with a proven track record of quality assurance and service improvement.

A leading pharmacy chain in Norwich is seeking a Care Services Partner to enhance customer care while managing pharmacy operations. The role involves collaborating with local care homes and ensuring efficient service delivery. The ideal candidate will possess an NVQ2 in Pharmaceutical Science and have experience in healthcare problem-solving. Attractive benefits include retirement savings and...

You will be responsible for preparing warranty claims and ensuring excellent customer service. The ideal candidate will possess strong communication skills and be able to work effectively under deadlines. You'll enjoy a supportive environment and various perks including 33 days of annual leave, training opportunities, and discounts on vehicles.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Position Sales Development Executive (SDR) Cybersecurity UK Remote, with regular travel to Surrey About us Talanos Cybersecurity is a values led Managed Security Service Provider trusted by organisations to help defend against modern cyber threats. Our core offering is Managed Detection and Response, delivered through our in‑house Security Operations Centre operating 24/7 across the UK, South...

Our client is a fast-growing, purpose-driven tech company who are scaling rapidly and building out a world-class Demand Generation team to drive their growth trajectory. This is a company that's won employer awards and genuinely lives by their values – it's not corporate speak, it's how they operate day-to-day. They're looking for a driven sales professional who wants to be part of something...

Required Skills & Experience - 1+ years of experience as a Sales Development Representative - Experience working in the Cybersecurity industry, or for a Cybersecurity company (reseller or vendor) - Prior experience generating leads and cold calling - Experience using SalesForce, ZoomInfo, HubSpot, etc - Bilingual in German and English Job Description Integrity Security Services is looking to...

You will likely bring: - Proven MedTech or healthcare technology sales experience - A strong track record in new business development and key account management - Experience selling into hospitals, clinics, or public sector organisations - Confidence managing long, multi-stakeholder sales processes

As part of its continued growth, Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Technical Sales Representative to join the UK Sales team. Reporting to the UK Sales Manager and Northern European Sales Director, the candidate will be responsible for delivering high-level technical sales expertise within the Hot Melt Packaging...

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary:...

Voxxa is building a partner-led communications platform, working with MSPs and IT consultancies to deliver smarter voice and communications to their customers. We’re looking for a Partner Development Representative with a strong entrepreneurial mindset to help us grow our partner ecosystem. This is not a traditional SDR role, and it’s not a highly structured environment. Important...

You will also be required to handle and resolve customer queries accurately and effectively, ensuring the best possible customer experience.

You will take inbound calls and make outbound contact with customers, recognising when they need extra support and tailoring your approach to match their needs and circumstances.