Customer Case Handler jobs in Merseyside

Job Description REF: 4294Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Pre Litigated Motor Claims for our Corporate clients. Key Accountabilities • To effectively and efficiently manage a caseload of pre-litigated motor...

Job Description Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department...

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch,...

Claims Handler CH2 Department: Legal Employment Type: Permanent - Full Time Location: Liverpool Description Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury,...

Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and low value pre litigated motor claims for our corporate clients. Responsibilities Effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high...

A reputable law firm in Liverpool is seeking a Clinical Negligence Paralegal. The role is full-time and permanent, requiring strong interpersonal and self-management skills. Successful candidates will support the fee earners by managing cases, drafting important legal documents, and liaising with clients. A law degree is preferred, alongside excellent telephone handling and customer service...

You will develop experience in a range of areas from personal injury to commercial insurance handling pre-litigated matters with reserves up to £30,000. This is an exciting opportunity where you will gain exposure to a range of claims work from various corporate and insurer clients.

You will take incoming calls from customers, log on the systems and raise jobs as a result of the call. Full paid training will be given and you will be paid an hourly rate of £13.00 per hour, paid weekly.

You must be available to start immediately and will have to pass a security check prior to starting.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Direct Line Motability Large & Complex Loss Claims Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be...

Job description Looking for a new challenge as an Account Hander? A role that can really develop your career? Looking to progress into an Account Executive role? How would working alongside one of the most successful Account Executives in the country be? I'm working in partnership with a well-established Broker in the the North who are looking for a Senior Account Handler to join their growing,...

You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: - Validate all claims for indemnity and fraud. - Assess liability including communication of our decision.

You will develop experience in a range of areas from personal injury to commercial insurance handling pre-litigated matters with reserves up to £30,000. This is an exciting opportunity where you will gain exposure to a range of claims work from various corporate and insurer clients.

A UK-based legal firm in Liverpool is seeking an Assistant File Handler to join their Industrial Disease team. The role involves managing a variety of industrial disease cases, assisting with court documents and client communication. Candidates should possess strong organisational and analytical skills, and a proactive approach to their work. This position offers career development in a...

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch,...

A leading legal services firm based in Liverpool seeks a Claims Handler to manage a caseload of pre-litigated motor claims. This hybrid role requires excellent customer service, negotiation skills, and the ability to mentor colleagues. Candidates must have ULR RTA handling experience of pre-litigated matters. Benefits include generous holiday entitlement, healthcare plans, and professional...

Motor Claims Handler Application Deadline: 15 December 2025 Department: Claims Management Employment Type: Permanent - Full Time Location: Liverpool Description To effectively manage a portfolio of litigated small claims track files (including those in OIC portal) under the supervision and guidance of a lead File Handler/ supervisor. The role will involve handling both quantum and liability...

Job Description Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an...

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Liverpool Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from...

Description Are you an experienced claims professional with a passion for delivering exceptional service? In this role, you’ll manage a diverse caseload of pre-litigated and low-value litigated motor claims for our corporate clients, handling matters up to £100k from inception through to settlement. You’ll identify cases for early litigation, ensure accurate data input, and maintain high...