Customer Case Handler jobs in Newcastle upon Tyne

Leverage your excellent Case Management skills Take on a new challenge within our self-insurance team Work for a reputable organisation known for the amazing and supportive culture. EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to...

Serving our customers, communities, and planet a little better every day. Training/ Office Attendance: You'll start your journey with 6 weeks of training to give you the best start and tools in your career. Training will be office based & Monday to Friday 09:00 -17:00. Once competent in role you'll have the opportunity to move to hybrid working, if certain criteria are met. Closing Date:...

Claims Handler - Employers’ & Public Liability Injury ClaimsStandard 8 is recruiting for a solid, well-run claimant practice that knows its way around Employers’ and Public Liability work and isn’t reinventing the wheel for the sake of it.The role is based in Newcastle and centres on portal-exited and non-portal fast-track PI claims.This is one for someone who can run their own EL/PL caseload...

Tesco Insurance • Newcastle - Q8 Building, Quorum Business Park, Longbenton, NE12 8BU, United Kingdom • Permanent • Apply by 30-Jan-2026 About the role Serving our customers, communities, and planet a little better every day. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in...

File Handler Pre Litigated Tactical Credit Hire Department: Legal Employment Type: Permanent - Full Time Location: Newcastle Description Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate Complex credit hire claims...

You will help advance files, gather documents, liaise with third parties and ensure clients receive excellent communication and service. This role is ideal for someone who already has some exposure to credit hire or motor claims and is eager to grow in this field. Key Responsibilities

We are looking for an experienced claims handler to join our employers' and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure...

You will receive a generous salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high‐profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

You will be home-based and are expected to travel to sites throughout the UK.

You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.

You will also be required to work every other Saturday, from 09:00 – 13:00. * A permanent contract from day one.

You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.

You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.

You will also be required to work every other Saturday, from 09:00 – 13:00. * Working with a friendly customer base.

You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.

We're working with a well-established and growing independent insurance broker in Newcastle, known for providing exceptional service and trusted advice to commercial clients across the UK. As their business continues to expand, they're looking for a dedicated SME Account Handler to join their friendly and professional team. This is a fantastic opportunity for an experienced handler or a...

Job Description Do good. Be great as a nurse. Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance? About the role As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You’ll work...

Job Description Permanent - Full Time We are looking to recruit a Customer Service Planner to join our team. About the Role Joining our team, you will take ownership of and manage planned preventative maintenance (PPM) and reactive jobs using in house systems to schedule works, ensuring future appointments meet contractual Service Level Agreements; handle client calls and emails to log...

A leading claims management firm is seeking a Legal Claims Handler to join their Employers and Public Liability department in Newcastle upon Tyne. The ideal candidate will have experience in handling EL/PL claims, possess good drafting skills, and be able to manage litigation processes. Responsibilities include assessing cases, negotiating settlements, and preparing for trial. This role requires...

You will be comfortable selling packaged solutions across custom software, data platforms, analytics/AI and integrations. Key Responsibilities - Over 3+ years in B2B consultative sales in the UK, with a strong emphasis on solution/project-led selling rather than pure licence or commodity resale.

Claims Handler - Employers’ Liability and Public Liability Injury ClaimsNewcastle upon Tyne / HybnidThis is not a portal treadmill! It’s a grown-up claims role for someone who can already run files and wants more than rinse-and-repeat whiplash claims. EL PL experience helps, but strong PI experience and the appetite to litigate matter more.You’ll join a claimant team handling portal-exited and...

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Newcastle Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from...

You will feel great satisfaction knowing your talent and hard work has a purpose. The Case Management Specialist role is a crucial aspect to assisting an injured worker get their lives back.

You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.

You will be part of a team that values expertise, collaboration, and development. Sign up for Job alerts By submitting your details you agree to our