Customer Case Handler jobs in Norwich

Job Description We are seeking a few individuals to join our Forbes’ recognised World's Best Employer global company, where you’ll receive full training and support to learn how to effectively manage motor claims. You’ll be based in our Norwich office with the opportunity for hybrid working, once you’ve reached competency. We pride ourselves on supporting employees with their development,...

Job Description Job title:Junior Claims Handler - Personal LinesSalary: CompetitiveLocation: Norwich PURPOSE OF ROLE:At Lawes Group, we are currently working with an established insurance business who are seeking a Junior Claims Handler to join their Claims team in their Norwich office. This role is ideal for someone at an early stage of their career who is looking to build a long-term career...

Job Description Commercial Insurance Account Handler – Norwich Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. We will rely on you to: Receive, handle and manage new claim notification, subsequent updates and collection requests.

You will help ensure that processes run smoothly and efficiently, contributing to reducing re-offending and helping individuals get their lives back on track. Your role will involve handling sensitive information, dealing with a range of enquiries, and supporting both internal staff and external service users through accurate data management and effective communication.

You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum.

One Broker (part of the Jensten Group) are expanding our successful Thatched Property team and looking for someone with an insurance background who loves building relationships and delivering exceptional service.You don't need to be an experienced Personal Lines Account Handler – what matters most is your confidence in speaking with new customers and playing a key role in business growth. If...

You will be working 3 days per week between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

Commercial Account Handler: Norwich, Norfolk: £30,000 to £40,000This vacancy comes with a very competitive package We are looking to recruit an experienced Commercial Account Handler within our growing team in Norwich this fantastic opportunity is working for a market leading, Independent Insurance Broker. This role has come about due to organic growth This position requires the candidate to...

Account Handler The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills...

An established insurance business in Norwich is seeking a Junior Claims Handler to join their Claims team. This entry-level role is perfect for anyone starting their career in insurance, as full training is provided. Responsibilities include managing Personal Lines claims, communicating with clients and third parties, and maintaining accurate records. Candidates with customer service experience,...

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such a great place to work: -Great employee benefits: -Our equality networks: -Our vision & values: Before you apply, please...

You will provide accurate information, direct calls appropriately, and support the efficient operation of the Trust’s customer service function. The role requires excellent communication skills, professionalism, and the ability to handle multiple queries efficiently.

Job Description My client has recently taken over a new home and looking for perm RGNs to join the team Main responsibilities of Staff Nurse – RGN role: • Assess patient’s health and well being across a complex and changing caseload • Assist in the delivery of care to meet individuals health and wellbeing needs • Provide and receive complex, sensitive or contentious information • Develop...

Job Description Job DescriptionTenancy Specialist• Hourly Rate: £18.76• Location: Hybrid working 1 day a week in the office in either Norwich, March, Borehamwood or Stevenage• Job Type: Temporary until 1st May 2026 (with potential for permanent positions)We are seeking a Tenancy Specialists to provide expert guidance and handle cases involving Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic...

Job Description The Opportunity: We’re hiring a Sales Development Representative to support continued growth across critical infrastructure and industrial markets. This role sits at the front of the revenue engine and plays a key part in introducing our cyber-physical security platform to organisations operating complex IT, OT, and IoT environments. You’ll engage senior security, engineering,...

This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you...

Job title: Junior Claims Handler – Personal Lines Salary: Competitive Location: Norwich Purpose of Role At Lawes Group, we are currently working with an established insurance business who are seeking a Junior Claims Handler to join their Claims team in their Norwich office. This role is ideal for someone at an early stage of their career who is looking to build a long-term career in insurance....

You will be working 4 days out of 7, on average, between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

You will be working 3 days per week between Monday and Sunday. The hours you'll be working are from 06:00 to 20:00.

You will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.