Customer Case Handler jobs in Tyne and Wear

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Credit Hire Claims Handler

Newcastle upon Tyne

You will manage a caseload of pre-litigated and litigated credit hire claims, working closely with solicitors and senior team members to achieve timely and cost-effective outcomes. Key responsibilities include: - Handling credit hire claims from instruction to settlement - Assessing liability, quantum, and prospects of success

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a day ago
Hybrid

Customer Claims Handler - AD

Aioi Nissay Dowa Europe Limited
Newcastle upon Tyne

OverviewWe're growing our team and looking for enthusiastic Customer Claims Handlers – AD to join us! Hybrid working | 37.5 hrs (Mon–Fri) In this role, you'll be the reassuring voice our customers rely on when dealing with the repair or loss of their vehicle. You'll manage customer queries with confidence and empathy, guiding them through the accident and repair journey while keeping everything...

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6 hours ago

Credit Hire Case Manager

NRG.
Newcastle upon Tyne NE2 1RL

You will manage a caseload of pre-litigated and litigated credit hire claims, working closely with solicitors and senior team members to achieve timely and cost-effective outcomes.

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11 hours ago

Mortgage Case Manager

Cameron James Professional Recruitment
Gateshead

You will support a busy Mortgage Broker team by managing mortgage leads, progressing applications and ensuring CRM accuracy across the business.

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an hour ago

Claims Handler

MTrec Ltd Commercial
Newcastle upon Tyne

The Rewards and Benefits on Offer; * Full time and permanent position from day one! * Monday – Friday working hours offering a healthy work/life balance. * Easily accessible offices * Friendly and supportive working environment * Competitive starting salaryThe Company you will be working for;MTrec Recruitment are proudly representing our industry leading, legal client on their search for an...

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an hour ago
Remote

Case Management Specialist, SME & Specialty

EML (Employers Mutual Limited)
Newcastle upon Tyne

You will feel great satisfaction knowing your talent and hard work has a purpose. The Case Management Specialist role is a crucial aspect to assisting an injured worker get their lives back.

You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.

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7 days ago
Hybrid

Mortgage Case Manager

Perenna
Newcastle upon Tyne NE2 1RL

You will be a point of contact with respect to servicing live loans, supporting effective handover of completed cases and resolving post completion issues as required.

You will need to demonstrate knowledge and experience of residential mortgage lending processes, including underwriting, within a regulated banking or financial services environment.

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11 hours ago

Claims Handler - Employers’ and Public Liability

Standard 8 Recruitment Ltd
Newcastle upon Tyne

Claims Handler - Employers’ Liability and Public Liability Injury ClaimsNewcastle upon Tyne / HybnidThis is not a portal treadmill! It’s a grown-up claims role for someone who can already run files and wants more than rinse-and-repeat whiplash claims. EL PL experience helps, but strong PI experience and the appetite to litigate matter more.You’ll join a claimant team handling portal-exited and...

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an hour ago
Hybrid

Executive Officer / Grants Case Manager

Brook Street
Newcastle upon Tyne

You will follow set procedures while applying sound judgement under general supervision.

You will be joining the Grants Team , who are responsible for delivering and administering multiple grant funding schemes across the UK and England for the seafood industry.

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6 hours ago

Orthodontics Territory Manager: Drive Case Submissions

ClearCorrect
Newcastle upon Tyne

A leading orthodontics provider in the UK is seeking an Ortho Territory Manager focused on driving sales and developing customer relationships for ClearCorrect. The role involves generating new accounts, growing existing providers, and delivering excellent service in a field-based position requiring travel. The ideal candidate has a minimum of 2 years in sales or account management, with strong...

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6 hours ago
Hybrid

File Handler Pre Litigated Tactical Credit Hire

Davies
Newcastle upon Tyne

File Handler Pre Litigated Tactical Credit HireDepartment: Legal Employment Type: Permanent - Full Time Location: Newcastle DescriptionAre you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate complex credit hire claims from...

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6 hours ago

Junior Claims Handler

NRG
Newcastle upon Tyne

You will help advance files, gather documents, liaise with third parties and ensure clients receive excellent communication and service. This role is ideal for someone who already has some exposure to credit hire or motor claims and is eager to grow in this field. Key Responsibilities

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3 days ago

Liability Claims Handler (Home

Aston Charles
Newcastle upon Tyne

You will receive a generous salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high‐profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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6 hours ago

Claims Handler

Adecco
Forest Hall

Salary: £25,000 + annual bonus and benefitsWork Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point.At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments....

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an hour ago
Hybrid

Customer Claims Handler - FNOL

Aioi Nissay Dowa Europe Limited
Newcastle upon Tyne

OverviewWe are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). At AND-E, we're not just handling claims — we're helping people through one of the most stressful moments in their lives. If you're empathetic, a great listener, and passionate about delivering outstanding customer care, this is...

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6 hours ago
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Hybrid

Litigated Motor Claims Handler

Davies
Newcastle upon Tyne

Litigated Motor Claims Handler Department: Claims ManagementEmployment Type: Permanent - Full TimeLocation: NewcastleDescription As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a...

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6 hours ago
Remote

Case Manager

EML (Employers Mutual Limited)
Newcastle upon Tyne

Take on a new challenge within our self-insurance teamWork for a reputable organisation known for the amazing and supportive culture.EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000...

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6 hours ago

EL/PL Litigation Case Manager

NRG.
Newcastle upon Tyne NE2 1RL

OverviewWe are looking for an experienced claims handler to join our employers’ and public liabilitydepartment based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure...

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11 hours ago

El & Pl Injury Claims Handler

NRG.
Newcastle upon Tyne NE2 1RL

OverviewWe are looking for an experienced claims handler to join our employers’ and public liabilitydepartment based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure...

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11 hours ago
Hybrid

Technical Claims Handler - Credit Hire

Aioi Nissay Dowa Europe Limited
Newcastle upon Tyne

You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You'll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties.

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6 hours ago
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