Customer Case Handler jobs in Tyne and Wear

You will manage a caseload of pre-litigated and litigated credit hire claims, working closely with solicitors and senior team members to achieve timely and cost-effective outcomes. Key responsibilities include: - Handling credit hire claims from instruction to settlement - Assessing liability, quantum, and prospects of success

Claims Handler - Employers’ Liability and Public Liability Injury Claims Newcastle upon Tyne / Hybnid This is not a portal treadmill! It’s a grown-up claims role for someone who can already run files and wants more than rinse-and-repeat whiplash claims. EL PL experience helps, but strong PI experience and the appetite to litigate matter more. You’ll join a claimant team handling portal-exited...

Overview We are looking for an experienced claims handler to join our employers’ and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil...

You will feel great satisfaction knowing your talent and hard work has a purpose. The Case Management Specialist role is a crucial aspect to assisting an injured worker get their lives back.

You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.

You will be a point of contact with respect to servicing live loans, supporting effective handover of completed cases and resolving post completion issues as required.

You will need to demonstrate knowledge and experience of residential mortgage lending processes, including underwriting, within a regulated banking or financial services environment.

The Rewards and Benefits on Offer; * Full time and permanent position from day one! * Monday – Friday working hours offering a healthy work/life balance. * Easily accessible offices * Friendly and supportive working environment * Competitive starting salaryThe Company you will be working for;MTrec Recruitment are proudly representing our industry leading, legal client on their search for an...

You will support a busy Mortgage Broker team by managing mortgage leads, progressing applications and ensuring CRM accuracy across the business.

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Newcastle Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from...

Salary: £25,000 + annual bonus and benefits Work Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments....

You will help advance files, gather documents, liaise with third parties and ensure clients receive excellent communication and service. This role is ideal for someone who already has some exposure to credit hire or motor claims and is eager to grow in this field. Key Responsibilities

We're working with a well-established and growing independent insurance broker in Newcastle, known for providing exceptional service and trusted advice to commercial clients across the UK. As their business continues to expand, they're looking for a dedicated SME Account Handler to join their friendly and professional team. This is a fantastic opportunity for an experienced handler or a...

You will have solid experience managing complaints teams and a strong understanding of complaint handling frameworks, decision‑making, and regulatory expectations. What we're looking forEssential experience includes: * Managing complaints or customer resolution teams. Leading and coaching in regulated or high‑volume environments.

Salary: £25,000 + annual bonus and benefitsWork Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point.At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments....

File Handler Pre Litigated Tactical Credit Hire Department: Legal Employment Type: Permanent - Full Time Location: Newcastle Description Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate Complex credit hire claims...

Leverage your excellent Case Management skills Take on a new challenge within our self-insurance team Work for a reputable organisation known for the amazing and supportive culture. EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to...

You will manage a caseload of pre-litigated and litigated credit hire claims, working closely with solicitors and senior team members to achieve timely and cost-effective outcomes.

You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts.

You will also be required to work every other Saturday, from 09:00 – 13:00. * A permanent contract from day one.

You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails.

OverviewWe are looking for an experienced claims handler to join our employers’ and public liabilitydepartment based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure...

You will manage a caseload of pre-litigated and litigated credit hire claims, working closely with solicitors and senior team members to achieve timely and cost-effective outcomes.

Overview We are looking for an experienced claims handler to join our employers’ and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil...