Customer Case Handler jobs in Walsall

About us Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas. Working here: A...

You will be able to handle tough situations over the phone and be able to clearly lay out options to the customer whilst guiding them through the process-Strong communication skills-Call centre experience-Calm under pressure-Happy working in a fast paced environment

You will be responsible for ensuring engagement with bank wide stakeholders on FOS findings, lessons learned activity is delivered and ensuring actions are put in place to address (with the support of the Root Cause function). Your responsibilities will include:

You will work closely with health partners, community groups and voluntary sector organisations to ensure customers feel supported, connected, and confident in managing their wellbeing. If you’re compassionate, a great listener, and driven to help others take positive steps in their lives, we’d love to hear from you.

You will also have the opportunity to perform schedule 3 work, assist with diagnostic imaging, including ultrasound and radiography.

You will be joining an existing team of 3 vets, with a dedicated reception team, RVNs, and student nurses. We strongly value and support further development and advanced studies.

You will play a key role in protecting the bank and its clients by assessing financial crime risk, forming clear recommendations, and ensuring decisions are fully documented and compliant with internal standards and regulatory expectations. Key Responsibilities

Business Support Officer - Minute TakerRate of Pay: £16.08 per hour PAYELocation: Hybrid basis, days are scheduled according to meeting schedule. Onsite office will be Central and South Locatility Family Hub, Birchills, WS2 8NG.Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1 hour unpaid break.Duration: temporary basis,...

Resilience & Security PlannerSalary DOE + BenefitsBased Walsall with Hybrid workingOur client a Utilities company who serve over a million customers, seek a Resilience & Security Planner to play a pivotal role in protecting critical infrastructure. In the exciting role the successful candidate will lead emergency planning, business continuity, and site security across multiple locations. This...

About The Role We're looking for a Senior Complaints Resolution Specialist to help us deliver fair, timely and high‐quality outcomes for our members. You'll take full ownership of complex complaints from start to finish, investigating thoroughly, communicating with empathy and ensuring every member feels genuinely heard and supported. Alongside managing your own caseload you'll be a trusted...

You must be comfortable travelling in the UK and spending nights away from home when needed. A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value automated machinery.

You will play a vital role in helping individuals rebuild their lives, regain independence and feel safe again ?

You will be passionate about supporting vulnerable individuals and confident working in a fast-paced environment.

You will have:Experience providing housing-related support and/or working with victims of domestic abuse.

Financial Crime Investigations Manager Northampton, UK Duration: 6 months Role Overview The BP Risk Assessment Unit Manager is responsible for managing and executing the financial crime risk and control framework within Barclaycard Payments. This role operates in the first line of defence, working closely with business and functional teams to ensure that financial crime risks including...

Business Support Officer Rate of Pay: £16.08 per hour PAYELocation: Onsite at West Locality Hub, Ilmington House, Crescent Road, Darlaston, WS10 8AEWorking Hours: 37 hours per week. Monday - Friday, 9am - 5pm.Duration: temporary basis, 6 months.Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer to support Children's Service's within the...

Financial Crime Investigations Manager Northampton, UK Duration: 6 months Role Overview The BP Risk Assessment Unit Manager is responsible for managing and executing the financial crime risk and control framework within Barclaycard Payments. This role operates in the first line of defence, working closely with business and functional teams to ensure that financial crime risks including...

You will play a key role in protecting the bank and its clients by assessing financial crime risk, forming clear recommendations, and ensuring decisions are fully documented and compliant with internal standards and regulatory expectations. Key Responsibilities

You will play a key role in protecting the bank and its clients by assessing financial crime risk, forming clear recommendations, and ensuring decisions are fully documented and compliant with internal standards and regulatory expectations. Key Responsibilities

You will play a key role in protecting the bank and its clients by assessing financial crime risk, forming clear recommendations, and ensuring decisions are fully documented and compliant with internal standards and regulatory expectations. Key Responsibilities

Financial Crime Investigations Manager Northampton, UK Duration: 6 months Role Overview The BP Risk Assessment Unit Manager is responsible for managing and executing the financial crime risk and control framework within Barclaycard Payments. This role operates in the first line of defence, working closely with business and functional teams to ensure that financial crime risks including...

Financial Crime Investigations Manager Northampton, UK Duration: 6 months Role Overview The BP Risk Assessment Unit Manager is responsible for managing and executing the financial crime risk and control framework within Barclaycard Payments. This role operates in the first line of defence, working closely with business and functional teams to ensure that financial crime risks including...

Financial Crime Investigations Manager Northampton, UK Duration: 6 months Role Overview The BP Risk Assessment Unit Manager is responsible for managing and executing the financial crime risk and control framework within Barclaycard Payments. This role operates in the first line of defence, working closely with business and functional teams to ensure that financial crime risks including...