customer centre manager jobs in Hinckley

You will almost always be having a real conversation, not following a script. The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of regular tasks, including requesting and recording information from customers (such as meter readings) and the handling of customer requests and queries.

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities: Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging.

You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level

About the Role Are you a driven leader passionate about packaging innovation and design excellence? DS Smith is looking for a high-performing individual to head up our Design & Innovation function across the cluster, managing a creative team and playing a pivotal role in shaping the future of our packaging solutions. As our Cluster Design & Innovation Manager, you will: Lead the design and...

You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion.

You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will achieve this by:Supporting two sites in Nuneaton and one in Rugby (mileage paid when required to go to Rugby)Answering the phones and greeting visitors to their centresAssisting with organising meetings and diary managementDistributing post and updating their databasesAny ad-hoc duties (this is a very varied role)

Deputy Home Manager – Residential Children’s ServicesHinckley, Leicestershire£15.60 per hour (+ 50p supplement for Level 5 qualified staff)Potential of an additional £3250 - £6500 per year for sleep in’sWe are recruiting a Deputy Home Manager on behalf of a well-established provider of therapeutic residential care for children and young people aged 5–18 with complex needs arising from trauma,...

PRACTICE MANAGER REQUIRED IN HINCKLEY To work Full time, Mondays- Fridays ASAP start Offering £14ph maximum Working hours: Mon 8.30am to 5.30pm, Tues 8.30am to 5.30pm, Weds 8.30am to 5pm, Thurs 8.30 to 5pm, Fri 8.30am to 5pm and Sat/Sun Closed 3 surgeries The practice has 2 car parks 1 for staff and 1 for its patients. It is situated near the town centre, with bus stops nearby and train station...

Customer Service AdministratorAbout Rapid Access Established for over 15 years, Rapid Access Ltd is an ever-expanding manufacturing company of Steel Access Panels and Riser doors to the construction industry, operating across 3 facilities in Warwickshire. We are a company dedicated to providing impeccable customer service and believe this is achieved through high levels of employee satisfaction....

Job Description Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time Compensation: 21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by...

Our client requires a Business Manager to join their successful sales department in the Hinckley area. Working for an Automotive Used Car Supermarket, the successful Business Manager will become an integral cog in this high-performing team. You can expect On Target Earnings of £44,000 with a base salary of £26,000 with the working hours of 42.5 per week. Benefits:£26,000 basic salary with...

Summary £14.95 - £15.45 per hour | 35-40 hour contract |AM & PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high...

Transport Manager - PermanentLocations: Hinckley, LeicestershirePay rates: £40,000 - £45,000 Per Year.Transport Manager Job role & Shift pattern:•Ensure optimum efficiency / effectiveness of overall transport operations•Ensure all vehicles are maintained in accordance with relevant legislation•Ensure all VOSA records are accurately kept•Keep abreast of all current and pending legislation relevant...

Role: Logistics Broker (Based in Hinckley) PERMANENT ROLEMain Duties:Resource / allocate loads on a daily basis achieving best possible margin.Ensure deliveries are scheduled on time and in line with customer expectations.Proactively look for other work through various trading platforms in use at the business.Engage with new and existing customers to drive repeat business.Maintain regular contact...

We’re partnering with a long-standing client to appoint a hands-on Warehouse Manager to take full ownership of two Hinckley sites. Expect a luxury product, a small high-calibre team, and an operation where the customer experience truly matters. You’ll be on the warehouse floor driving day-to-day performance while also operating at senior management level to support growth and continuous...

Astute's Power team is partnering with a leading Energy from Waste company to recruit a Service Manager for its servicing division based in Leicestershire. The Service Manager role comes with a starting salary of up to £80,000 + car allowance + benefits. If you are degree qualified, with experience in service sales and project manager, then submit your CV to apply today. Responsibilities and...

Warehouse Operations ManagerHinckley, East Midlands Full-time | Fixed Shift Options AvailableLead a high-performing warehouse operation in a fast-paced logistics environmentWe are recruiting on behalf of a global logistics and supply chain organisation for a Warehouse Operations Manager to join a large-scale, high-volume operation in Hinckley.This is an excellent opportunity for an experienced...

HR / ER Manager Permanent South Leicestershire £40,000 - £50,000 SF Reruitmnet are working with a well-established business that operates internationally within a technical and regulated industry. Part of a wider global group, they support customers across Europe and beyond and have sites over the UK. They are looking for a HR Manager to take full ownership of the HR function and provide...

You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level