customer centre manager jobs in Hinckley

You will almost always be having a real conversation, not following a script. The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of regular tasks, including requesting and recording information from customers (such as meter readings) and the handling of customer requests and queries.

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

Astute's Power team is partnering with a leading energy from waste company to recruit a Mechanical Inspection Manager within their Servicing team to work on site in Leicestershire. The Mechanical Inspection Manager role comes with a salary of up to £62,000 + private medical + benefits. If you are an experienced Mechanical Engineer with experience managing teams in a heavy industrial setting then...

Role: Logistics Broker (Based in Hinckley) PERMANENT ROLE Main Duties: - Resource / allocate loads on a daily basis achieving best possible margin. - Ensure deliveries are scheduled on time and in line with customer expectations. - Proactively look for other work through various trading platforms in use at the buisness. - Engage with new and existing customers to drive repeat business. -...

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, youll pay close attention to our...

About the Role Are you a driven leader passionate about packaging innovation and design excellence? DS Smith is looking for a high-performing individual to head up our Design & Innovation function across the cluster, managing a creative team and playing a pivotal role in shaping the future of our packaging solutions. As our Cluster Design & Innovation Manager, you will: Lead the design and...

You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion.

You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will achieve this by:Supporting two sites in Nuneaton and one in Rugby (mileage paid when required to go to Rugby)Answering the phones and greeting visitors to their centresAssisting with organising meetings and diary managementDistributing post and updating their databasesAny ad-hoc duties (this is a very varied role)

Deputy Home Manager – Residential Children’s ServicesHinckley, Leicestershire£15.60 per hour (+ 50p supplement for Level 5 qualified staff)Potential of an additional £3250 - £6500 per year for sleep in’sWe are recruiting a Deputy Home Manager on behalf of a well-established provider of therapeutic residential care for children and young people aged 5–18 with complex needs arising from trauma,...

PRACTICE MANAGER REQUIRED IN HINCKLEY To work Full time, Mondays- Fridays ASAP start Offering £14ph maximum Working hours: Mon 8.30am to 5.30pm, Tues 8.30am to 5.30pm, Weds 8.30am to 5pm, Thurs 8.30 to 5pm, Fri 8.30am to 5pm and Sat/Sun Closed 3 surgeries The practice has 2 car parks 1 for staff and 1 for its patients. It is situated near the town centre, with bus stops nearby and train station...

# Store ManagerStore Location: Hinckley the CrescentLead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. What We're Looking For: - Leadership experience– You've led teams and know how to bring out their best.-...

You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities:Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging.

Job Description Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time Compensation: 21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by...

A leading retail chain in the UK seeks a Shift Leader to manage store operations in a busy retail environment. The ideal candidate will coordinate a team to enhance customer experiences, manage health and safety protocols, and uphold store standards. Responsibilities include overseeing daily operations, addressing customer queries, and ensuring staff are effectively managed. Strong communication...

Customer Service AdministratorAbout Rapid Access Established for over 15 years, Rapid Access Ltd is an ever-expanding manufacturing company of Steel Access Panels and Riser doors to the construction industry, operating across 3 facilities in Warwickshire. We are a company dedicated to providing impeccable customer service and believe this is achieved through high levels of employee satisfaction....

Customer Care Executive Stoney Stanton, Leicestershire Permanent, Full-time, Hybrid £24,570 - £26,000 (Dependent on experience) About the Role: Are you passionate about delivering exceptional customer experiences, especially in challenging situations? Do you thrive on turning complaints into opportunities for service improvement? If so, we'd love to hear from you. We're looking for a Customer...

Summary £14.95 - £15.45 per hour | 35-40 hour contract |AM & PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high...

A leading energy provider in the UK is seeking a Customer Care Executive to join its team in Stoney Stanton. This role involves resolving escalated customer issues with professionalism and empathy. Candidates should have experience in complaint handling, strong communication skills, and the ability to manage multiple priorities. The position offers a hybrid work model, competitive salary, and an...

You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level

You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level