customer centre manager jobs in Warwickshire

You will be working with Customers who are primarily in arrears and you will help by ensuring their account is resolved by agreeing and negotiating repayments that are affordable and sustainable to the Customer. This will also include options of a direct debit, the booking of a pre-payment meter or a arranging a meter change of mode on certain account types.

You will manage early-stage customer enquiries, combining excellent customer service with a soft, consultative sales approach to qualify prospects and secure initial consultation (Discovery Session) appointments. This role offers genuine scope to grow as the service scales. Key Responsibilities:

You will work closely with customers to understand their circumstances, offering support by agreeing affordable and sustainable repayment solutions. A key part of this role is treating customers with empathy and respect, ensuring fair outcomes and positive customer experiences.

You must own an Android or IOS mobile phone which you will use as part of your job (BYOD)

You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community.

You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation.

Job Description Are you a dynamic sales executive who would like to direct and utilize your skills within the recruitment sector; Or are you an existing recruitment professional? This is an exciting career opportunity to join a dynamic recruitment team. We are looking for talented, motivated and committed recruitment consultants or sales executives who are able to retain, manage and win new...

A leading charity organization is seeking a full-time Residential Registered Manager in Rugby, responsible for overseeing operations and managing dedicated care teams. The ideal candidate will have extensive experience in the social care sector, excellent leadership skills, and relevant qualifications. This role offers a competitive salary of £39,000 and numerous benefits, including generous...

Are you a highly meticulous and organised individual who thrives in a fast-paced environment? Do you currently, or have you worked in operations involved in Customs & Excise activities and now looking for the next step in your career - then read on! From our shared user facility in Minworth, we are seeking an experienced Customs & Excise Manager to join us in leading our team of specialists in...

You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.

You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.

Job Opportunity: Customer Care ManagerLocation: WarwickWorking Days: Full time / Monday - Friday with 2 HYBRID work from home days Hours: 08:30 AM - 5:00 PMSalary: £27,000 per annumBenefits: 25 days annual leave + bank holidaysRole Overview:Join our dynamic Customer Outcome Team as a Customer Care Manager. This pivotal role ensures regulatory compliance and promotes fair customer outcomes. You'll...

We’re looking for a motivated and customer-focused Sales Account Executive to join our growing team in Stratford-upon-Avon. This role combines account management with proactive business development, perfect for someone who loves building relationships, delivering excellent customer service, and driving sales growth. You’ll manage a portfolio of existing B2B customers, ensuring they receive the...

Customer Operations Manager Location: Warwick, England, United Kingdom Working Hours/Shift Pattern: Monday to Thursday 7:00 - 15:30, Friday 7:00 – 12:00; 35 hours/week, 1-hour unpaid lunch break Monday – Thursday Type of Employment: Temporary only for 3 months (possibility of extension but no guarantee) Seniority Level Mid-Senior level Employment Type Contract Job Function Customer...

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK's fastest-growing retailers, and take your career to the next level. We're recruiting for a Customer Service Manager to lead the...

Our premium brand Automotive client is currently recruiting for the following role:Project Manager - Customer Experience - £35/hr (Inside IR35) - Warwickshire & Hybrid - 6 Months (potential to extend)Purpose of the Role Drive the successful delivery of the Customer Experience (CEX) Unity programme by managing timelines, dependencies, risks, stakeholder alignment, and programme governance meetings...

Customer Account ManagerSalary: £26,000Location: Stratford-upon-Avon (Hybrid, 2/3 days in office)Hours: 37.5, Monday–FridayA leading UK field services provider is seeking a confident and empathetic Customer Account Manager to support customers in resolving outstanding utility account issues. This hybrid role combines phone-based customer contact with accurate account management and collaboration...

Job reference number 332548 Lead Customer Operations Manager Salary starting from £45,888 plus £175.10/m allowance, potential 10% bonus, 25 days annual leave and generous pension Full time Permanent Banbury DO, Banbury, OX16 4AA At Royal Mail we deliver more. About Us We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71...

Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: £26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is...

A logistics and supply chain solution provider in Minworth is seeking a Customs & Excise Manager to lead a team managing Customs & Excise operations for British Airways. The successful candidate will ensure compliance with HMRC legislation and oversee all required documentation and reporting. This full-time position offers a salary up to £45,000 and a comprehensive benefits package including...

You will be working with Customers who are primarily in arrears and you will help by ensuring their account is resolved by agreeing and negotiating repayments that are affordable and sustainable to the Customer. This will also include options of a direct debit, the booking of a pre-payment meter or a arranging a meter ‘change of mode’ on certain account types.