customer centre supervisor jobs in West Midlands

You will utilise your skills to reach your goals by being proactive and strategic.

You will be based at one of our Birmingham Explore Learning centres – please indicate in your application the centres that are local to you.

Better places, thriving communities. Job title: Incident Response Centre Supervisor Where: Coventry - Ansty Park When: We're looking to get the right person into the team Hours: 4 on 4 off working 12-hour shift patterns of days/ late nights 14.91 Per Hour Job objectives and responsibilities · Leading IRC Operators to support colleagues across the client's network by creating a safe and...

You will ensure that the centre is compliant with Ofsted and company safeguarding requirements. Diagnose areas of opportunity to grow the centre membership and increase profitability.

You will ensure that the centre is compliant with Ofsted and company safeguarding requirements.

You will utilise your skills to reach your goals by being proactive and strategic.

Overview Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Centre) to join their team, Inside IR35. Details Umbrella Pay Rate : £23.64 per hour. Responsibilities General Customer Service includes post-sale technical and / or non-technical customer service and support across multiple sub-families for business and / or end-consumer customers which...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

Job Description Your new companyA well-established building services provider with over 45 years of experience, delivering mechanical and electrical solutions across a wide range of sectors including industrial, healthcare, commercial, residential, pharmaceutical, and data centres. Known for high-quality service and large-scale project delivery across the UK and Europe, the company continues to...

You will be responsible for managing operations and delivering excellent customer service. We're looking for a versatile person with good organisational skills and a cheerful disposition. No prior experience is required, but the ability to achieve business goals is essential.

A leading technology firm in Coventry seeks a dynamic EU Service Centre Lead North to lead the Service Centre team, ensuring superior customer satisfaction and operational excellence. The role requires strong leadership and communication skills, along with experience in team management and CRM/ERP systems. Ideal candidates will exhibit an analytical mindset and commitment to innovative solutions....

You will be responsible for supervising daily operations within the machine shop, planning machining sequences, supporting operators with technical issues, and ensuring work is completed safely, efficiently, and to drawing specification.

You will lead a team of 4 cleaning operatives, ensuring tasks are completed to required standards while adhering to health and safety procedures. The role offers reliable weekday hours and a positive work environment. Ideal candidates will have prior cleaning experience and possess strong leadership and communication skills.

A family-owned furniture company in Gravelly Hill seeks a Customer Experience Specialist to deliver personalized service and support customers in their design journey. The successful candidate will engage with customers, guide them through various products, and follow up on leads. A passion for design, strong communication skills, and the ability to manage appointment efficiently are essential....

You will lead and supervise our team of Bodyshop technicians on a day-to-day basis, motivating them to strive for the best results and helping to co-ordinate logistics to keep work flowing smoothly.

You will report to the Aftersales Manager.

Job Title: Quality Assurance Team Leader / Supervisor - Food Manufacturing Location: B10 , Birmingham Salary: £35,000 - £40,000 / Negotiable Contract: Full-Time / Permanent About Us: We are a leading food manufacturing business, specialising who are committed to delivering the highest standards of quality, food safety, and product integrity . We’re looking for a Quality Assurance...

Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. Weu2019ve got an exciting opportunity for you to...

Job Description Job Title: Quality Assurance Team Leader / Supervisor - Food Manufacturing Location: B10 , Birmingham Salary: £35,000 - £40,000 / Negotiable Contract: Full-Time / Permanent About Us: We are a leading food manufacturing business, specialising who are committed to delivering the highest standards of quality, food safety, and product integrity. We’re looking for a Quality...

Operations Team Leader Full Time - Night Shift Saturday and Sunday night off Monday-Thursday night 21:30 - 05:30 Friday night 20:00 - 04:00 30025 per annum Our reputation as the UKs largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated...

A leading OEM Client based in Coventry is in search of a Customer Service Specialist (Call Centre) to join their dynamic team. The role involves providing both technical and non-technical customer service to business and end-consumer customers through various channels, including phone and online chat. Candidates must be experienced professionals capable of working independently and handling...

Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. Weu2019ve got an exciting opportunity for you to...

Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. Weu2019ve got an exciting opportunity for you to...

Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. Weu2019ve got an exciting opportunity for you to...