customer centre supervisor jobs in West Midlands

A local government authority in Wolverhampton is looking for a Relief Duty Officer to manage operational tasks at leisure facilities. This role requires leading shifts, ensuring cleanliness, and supervising staff. Applicants should have prior leisure centre experience, knowledge of health and safety regulations, and proficiency in Microsoft packages. A First Aid at Work Certificate is required...

Title: Contact Centre Manager (Coventry)Location: Coventry, West Midlands, West Midlands, UKCompany: Coventry Building SocietyOur Customer Savings Contact Centre are looking for an Customer Service Manager to join them. This is an up to 12 month opportunity. This role is responsible for leading, coaching and inspiring a team of customer focused Telephone Advisors, who deliver a first class...

Note - role reposted after re-evaluation of grade level. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial,...

You will ensure that the centre is compliant with Ofsted and company safeguarding requirements. Diagnose areas of opportunity to grow the centre membership and increase profitability.

You will ensure that the centre is compliant with Ofsted and company safeguarding requirements.

You will utilise your skills to reach your goals by being proactive and strategic.

Better places, thriving communities. Job title: Incident Response Centre Supervisor Where: Coventry - Ansty Park When: We're looking to get the right person into the team Hours: 4 on 4 off working 12-hour shift patterns of days/ late nights 14.91 Per Hour Job objectives and responsibilities · Leading IRC Operators to support colleagues across the client's network by creating a safe and...

A leading construction firm is seeking an experienced Mechanical Supervisor to oversee major data centre projects across the Midlands and Home Counties. The role involves supervising mechanical services, ensuring safety and quality standards, and coordinating with site management. Candidates should have proven experience in large construction projects, preferably in data centres. A competitive...

Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Centre) to join their team, Inside IR35.Umbrella Pay Rate: £23.64 per hour.Duties:General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers which includes Remote Customer Service and...

Auto Windscreens is one of the UK's fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions. We lead the industry in the training and certification of our technicians and offer an excellent opportunity for...

A leading logistics company in Coventry is seeking a dedicated Operations Supervisor to manage day-to-day operations and lead a cohesive team within their Distribution Centre. The ideal candidate will possess excellent leadership and problem-solving skills, alongside a strong knowledge of warehouse processes. In return, the company offers a competitive salary, professional development...

You will be responsible for managing operations and delivering excellent customer service. We're looking for a versatile person with good organisational skills and a cheerful disposition. No prior experience is required, but the ability to achieve business goals is essential.

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

A leading technology firm in Coventry seeks a dynamic EU Service Centre Lead North to lead the Service Centre team, ensuring superior customer satisfaction and operational excellence. The role requires strong leadership and communication skills, along with experience in team management and CRM/ERP systems. Ideal candidates will exhibit an analytical mindset and commitment to innovative solutions....

In einem dynamischen Arbeitsumfeld suchen wir einen engagierten Assistant Customer Services Manager, der das Team bei der Bereitstellung erstklassiger Kundenservices unterstützt. Diese Rolle erfordert eine Kombination aus Führungsqualitäten und einem starken Fokus auf Kundenbeziehungen. Sie werden für die Überwachung der täglichen Abläufe verantwortlich sein, das Team leiten und sicherstellen,...

You will be responsible for supervising daily operations within the machine shop, planning machining sequences, supporting operators with technical issues, and ensuring work is completed safely, efficiently, and to drawing specification.

Job Description Your new companyA well-established building services provider with over 45 years of experience, delivering mechanical and electrical solutions across a wide range of sectors including industrial, healthcare, commercial, residential, pharmaceutical, and data centres. Known for high-quality service and large-scale project delivery across the UK and Europe, the company continues to...

You will lead and supervise our team of Bodyshop technicians on a day-to-day basis, motivating them to strive for the best results and helping to co-ordinate logistics to keep work flowing smoothly.

You will report to the Aftersales Manager.

Note - role reposted after re-evaluation of grade level. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial,...

A leading construction firm in Coventry is seeking an experienced Electrical Supervisor for major Data Centre projects. The role focuses on overseeing the installation of electrical services on complex schemes, ensuring quality and safety. Candidates should have experience supervising subcontractors and a strong technical background in electrical systems. This opportunity offers competitive...

A leading automotive glazing company in Brierley Hill is seeking a Service Centre Supervisor. The ideal candidate will ensure that KPIs are met, maintain high service standards, and support the Service Centre Manager. Responsibilities include managing staff, maintaining stock levels, and ensuring health and safety standards. Strong communication and organizational skills are essential. Join a...

Note - role reposted after re-evaluation of grade level. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial,...