customer claims handler jobs in West Midlands

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: - Manage and process domestic property claims efficiently and accurately. - Provide exceptional customer service by guiding policyholders through the claims process.

You will be responsible for:

You will also be highlighting missed opportunities, leakage, and areas for improvement. - Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc. - Supporting the team and continually helping them to develop their knowledge and skill set.

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require an experienced Senior Commercial Insurance Account Handler. The Role as a Senior Commercial Account Handler includes: - Assist in achieving Group/Division client...

Job Description COMMERCIAL ACCOUNT HANDLERDUDLEYSALARY UP TO £40,000 DoE OPPORTUNITY:I am working with a fantastic small, independent Brokerage, looking to expand their team with an Account Handler. They are a collaborative team who are looking for someone who would like to make a big impact as they grow.If you are an experienced SME Account Handler looking for an opportunity in a rewarding...

You will manage the full policy lifecycle, ensuring customers receive the right coverage at the right price. - Motor Insurance: Handling private car, motorcycle, and van enquiries. - Household Insurance: Managing buildings, contents, and high-value home policies. - Renewals & Mid-Term Adjustments (MTAs): Processing policy changes and ensuring retention through excellent service.

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process.

Job Description About the Company: This is a well-established, independent insurance brokerage with a strong SME client base. The business is family-owned, close-knit, and deliberately small, allowing for autonomy, direct client ownership, and real influence. The leadership team is hands-on but not intrusive, and the firm prides itself on long-term client relationships rather than high-volume,...

You will receive a generous basic salary ranging from £35K - £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!

Insurance Services Claims Handler Employer Location England, West Midlands, Solihull Salary - per hour + £ per hour UMB Closing date 24 Dec 2025 View more categoriesView less categories Sector Salary band , Contract type Hours Where will they be working You need to or to save a job. Job Details Location: Solihull - Hybrid Work Pattern Contract: 6 months Are you an experienced Claims Handler...

Technical Claims Handler We're hiring a Technical Claims Handler to support our growing Commercial Insurance team in the UK and Ireland. As a Technical Claims Handler, you will act as a technical referral point for less experienced handlers, ensuring complex claims are managed effectively and clients receive exceptional advocacy throughout the process. Responsibilities Handle complex and...

Claims Handler About the Role As a Claims Handler at Allianz, you’ll play a key role in delivering on our promise to customers by investigating, negotiating, and settling claims within agreed authority levels. You’ll ensure compliance with regulatory standards while providing exceptional customer service. This role requires strong organisational skills, attention to detail, and the ability to...

CANDIDATES MUST BE WITHIN 45 MINUTES COMMUTE OF BELMONT, SURREY About the Group: The group operates at the heart of elite and professional sport across the UK. Through two closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and other sports, and we also provide specialist insurance for the doctors and surgeons who treat them. Our clients...

A leading legal services company in Birmingham is seeking a proactive Credit Hire File Handler to investigate complex credit hire claims. The role requires excellent communication skills, experience in credit hire, and the ability to handle a case load effectively. Additionally, the position offers significant opportunities for personal development and a comprehensive benefits package including...

Join a forward-thinking Insurtech that is revolutionizing the claims landscape! As a Liability Claims Handler, you'll manage a diverse portfolio of claims, leveraging cutting-edge technology to deliver exceptional outcomes for clients. This home-based role offers flexibility and a supportive team environment, allowing you to thrive while working independently. With a competitive salary and...

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Job Description We're working with a well-established independent insurance broker in Coventry who are looking to recruit a Commercial Account Handler to join their busy commercial team. This is an excellent opportunity for someone looking to manage a portfolio of SME clients and develop their commercial insurance career in a supportive, professional environment. The Role: As a Commercial...

You will receive a generous basic salary ranging to circa £38,000 (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require additional Commercial Insurance Account Handlers in place. The Role as a Commercial Account Handler includes: - Building and maintaining excellent relationships with...