customer communications manager jobs in Derry

Join our team as a Customer Service Representative Specialist dedicated to fostering positive customer relationships and driving retention. This role emphasizes using empathy to understand client needs and providing tailored solutions related to our products and services. Key responsibilities include processing orders, managing returns and exchanges efficiently, and proactively offering product...

The Community Empowerment Officer: That's Powerful will coordinate, develop and deliver That's Powerful projects across Northern Ireland and the Border Counties as part of The Playhouse's Making Peaceful Change programme, funded by PEACEPLUS. That's Powerful harnesses the power of the arts and creative practice to explore social issues like migration, disability, the climate crisis, LGBTQIA+...

Microsoft Collaboration Communications Systems Engineer (MS-721T00) This Accredited 4-day training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft...

A community development organization in Derry/Londonderry is seeking someone to support the Partnership Manager in delivering community programs. This role involves developing relationships with local stakeholders, facilitating educational initiatives, and assessing community needs. Candidates should have a relevant degree and experience in community development and project management. The...

Assistant Manager | High Street Retail | Coleraine | Salary up to £30,000 Plus Bonus + Benefits | Zachary Daniels are recruiting for an Assistant Manager for popular high street retailer in Coleraine. xujxxms This popular brand offers customers an energised level of service and top quality product, who have a loyal following that is continuing to grow and expand with new store openings! This is...

You will be able to intervene effectively and resolve customer escalations appropriately - Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic

Corporate Tax Senior Manager Aberdeen A dynamic, growing Accountancy Firm is seeking an experienced Corporate Tax Senior Manager to join its growing tax team. The role suits an individual who thrives on managing compliance portfolios, delivering advisory work, supporting colleagues, and contributing to the improvement of internal processes.The successful candidate will join a collaborative...

You will also serve as a crucial point of contact for complex customer or client inquiries, ensuring prompt and satisfactory resolution. Essential skills include emotional intelligence, conflict resolution expertise, and a demonstrated ability to drive team morale and professional growth within a dynamic organizational structure.

You will serve as the primary liaison between executive leadership and operational teams, ensuring clear communication of objectives and results. This position demands proven experience in staff development, performance reviews, and implementing continuous improvement cycles.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will own a defined portfolio of existing accounts and be responsible for driving growth through expansion and cross-sell opportunities.

You will be responsible for renewing contracts and executing upsells to hit your goals.

You will have a minimum of 2 years of B2B SaaS sales experience, with a track record of renewing and expanding accounts.

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

You will be part of our diverse and dedicated team providing excellent standards of service within a busy, public facing office environment.

You will benefit from our industry leading training, which all our Station Enquiry Assistants receive before their deployment.

You will be able to showcase your administrative and IT skills, and learn new bespoke software packages.

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your...

You will be able to demonstrate previous experience in customer service, administration, or sales support. Be reliable, honest, and a true team player with great attention to detail. What you'll get in return A permanent position with apetitive salary and benefits package

You will display exemplary customer service skills and a sales-minded attitude.

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings. Focus on right first time, promoting the convenience of self service and digital options; delivering on commitments and promises.

You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings. Focus on right first time, promoting the convenience of self‐service and digital options; delivering on commitments and promises.

A leading insurance provider is seeking a Retail Strategic Lead to develop and implement innovative retail strategies in Ireland. This role involves driving performance improvement, managing stakeholder collaboration, and enhancing customer experiences across all product lines. The ideal candidate will have 5–7 years in retail management, strong analytical skills, and a relevant bachelor's...