customer contact agent jobs in Edinburgh

You will manage a front-line customer contact centre team, delivering an excellent, customer-first service across all inbound channels.

You will be responsible for coordinating scheduling, forecasting, and performance data to ensure service KPIs are met consistently.

You will find more information about this role and working for Harbour Multi-Trades in the job description.

Self Employed Estate Agent Location: Opportunities across Cheshire/ Derbyshire/ Herefordshire/ Gloucestershire / Shropshire/ Staffordshire/ Scotland/ Wales Earnings: OTE £70,000 - £120,000+ Company: Award-Winning Luxury Estate Agency Are you an experienced estate agent looking to work with a globally recognised premium brand while enjoying the freedom to grow your own business within your...

You will own the UK market from the first touchpoint to the final signature, selling directly to CTOs, Heads of QA, and Engineering Leaders.

You will assist them in making bedroom reservations whilst explaining all of the key features of the hotel, enticing them to experience all the property has to offer. We are looking for someone who is detail-oriented, a great communicator and passionate! As Reservations Agent, key aspects of your role will include:

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for you!Position: Driving Field Agent Location: EdinbrughHourly rate: £12.55Duration: Till 17/12/2026Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)Contract type: Temporary (weekly pay through Randstad)...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A global mobility leader is seeking temporary Customer Service Representatives based at Edinburgh Airport. The role involves greeting and assisting customers with vehicle rentals, processing agreements, and ensuring a great rental experience. Ideal candidates have excellent communication skills and prior customer service experience. Flexibility is required for shifts across the week. Join a...

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Then you should apply to be a Pensions Customer Service Representative , where you'll guide customers through their retirement journeys, ensuring they feel informed and supported every step of the way. Davies has been retained by one of the UK's leading Pensions and Investment firms...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

2 x Part Time Development Sales Manager’s (Sales Advisor)Scotland East region, Edinburgh, EH12 9DHCompetitive salary + attractive benefitsAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for...

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers.

You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again.

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Then you should apply to be a Pensions Customer Service Representative , where you'll guide customers through their retirement journeys, ensuring they feel informed and supported every step of the way. Davies has been retained by one of the UK's leading Pensions and Investment firms to...

Job Title: Service Designer Location: Edinburgh Salary/Pay Rate: C£600 per day via UmbrellaContract Length: 6 months (potential extension)Hybrid Working: On-site twice per week (Wednesday & Thursday)About the OrganisationOur client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are...

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh.This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

An established industry player in optical care is seeking a qualified Contact Lens Optician to join their team. This role emphasizes delivering exceptional patient care and expert advice while fostering relationships with both customers and healthcare professionals. You'll utilize your knowledge of contact lens technology to train and develop the optical team, ensuring a high standard of service....

You will work in the store across our clinics and the wider store to support day‐to‐day operations, reporting to the Store Manager/Hub Manager.

A customer service organization in Edinburgh is seeking a Customer Contact Centre Team Leader to manage the front-line team. The successful candidate will coordinate operations to meet service targets while driving performance through effective scheduling and analytics. Ideal candidates will have significant experience in contact centre management and a strong focus on customer service...