Customer Engagement Manager jobs in Coventry

You will also apply your excellent engagement skills to deliver a programme of events and activities, and support cross-School initiatives to maximise opportunities for WBS and its global alumni community.

You will have substantial experience of working in a purpose-driven alumni or stakeholder engagement role with proven ability to recruit, manage and motivate volunteers.

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brand

You will lead your team to ensure every customer interaction reflects that prestige, maintaining a goal of 90%+ customer satisfaction (CSAT).

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area. You’ll play a key role in developing our...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. We are currently looking for an experienced Customer Relations Manager to...

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

A leading global e-commerce company in England is seeking a driven Senior HR Manager to join their Human Resources team. In this role, you'll serve as an advisor to senior operations leaders, focusing on talent management, organizational effectiveness, and employee engagement. Responsibilities include managing employee engagement programs, overseeing recruitment efforts, and facilitating...

A childcare recruitment agency is seeking a passionate Holiday Club Manager in Coventry. This permanent role operates only during school holidays and involves managing the holiday club, ensuring a safe and stimulating environment for children, leading staff, and engaging with parents. The ideal candidate should have a Level 3 Early Years Childcare qualification and strong knowledge of EYFS. If...

Overview Salary/Rate £27,000 annum. Excellent in-house training and future prospects. Over 95% are promoted from within. Location Coventry This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future. We are looking for approachable, all-rounder supply chain support, who thrive under pressure and...

A popular bakery chain in Coventry is seeking a Shop Manager to lead a dynamic team in providing top-notch service. Responsibilities include driving performance through recruitment and training, ensuring excellent store standards, and engaging directly with customers. The ideal candidate will have experience in a supervisory role within retail or food service and a passion for fostering an...

Overview Customer Service Representative / Trainee Account Manager (M/F/D) at Fastenal Europe. Salary £25,500 per annum. Excellent in-house training and future prospects. Over 95% of employees are promoted from within. Location: Coventry. This role offers a long-term career path with potential progression into managerial or senior sales roles. Responsibilities Customer Services: Handling incoming...

Overview Pay Rate: £40,000 Grade: K Contract Type: Permanent (Full-Time) Shift patterns: Monday to Friday, 9am to 5pm (Flexibility across weekends as and when required) Location: Coventry Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country...

You will be based in our Head Office in Binley, Coventry. The role is office-based and requires a flexible approach to working hours

You will embody the following behaviours / values: Respectful Challenger - driving performance and transformation through constructive challenge.

Pay Rate: £40,000 Grade: K Contract Type: Permanent (Full-Time) Shift patterns: Monday to Friday, 9am to 5pm (Flexibility across weekends as and when required) Location: Coventry Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running...

A leading financial services provider in the UK is searching for a Customer Service Manager to lead a team at their Coventry location. The role involves coaching and inspiring staff to deliver exceptional customer service while managing performance and compliance. Ideal candidates will have experience in managing telephone teams and delivering high standards in fast-paced environments. Benefits...

A leading UK university is looking for a Global Alumni Engagement Manager to drive its global alumni engagement strategy. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. This role focuses on building networks and enhancing relationships within a vibrant alumni community. Ideal candidates should have substantial...

Salary/Rate £27,000 annum. Excellent in-house training and future prospects. Over 95% are promoted from within. Location Coventry This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future. We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can...

A leading logistics company is seeking a Customer Service Manager in Coventry. Responsibilities include leading the Customer Care team, ensuring adherence to performance standards, and strategic workforce planning. The ideal candidate will have prior managerial experience in customer service, strong IT skills with Microsoft Office, and a natural aptitude for leadership. This position offers a...