Customer Experience Advocate jobs in Edinburgh

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

A leading financial mutual in Scotland is seeking a Customer Representative for their branch in Corstorphine, Midlothian. This permanent, full-time position involves providing exceptional support to customers across various channels while working as part of a team. The successful candidate will engage directly in transactions, assist with product applications, and ensure a top-notch banking...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of...

A global mobility leader is seeking temporary Customer Service Representatives based at Edinburgh Airport. The role involves greeting and assisting customers with vehicle rentals, processing agreements, and ensuring a great rental experience. Ideal candidates have excellent communication skills and prior customer service experience. Flexibility is required for shifts across the week. Join a...

You will engage with customers across various channels and collaborate with stakeholders to improve services. Ideal candidates are skilled communicators with strong interpersonal abilities, attention to detail, and adaptability.

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working...

A leading casino operator in Edinburgh is seeking an experienced Pit Boss to ensure compliance with gaming regulations and provide exceptional customer service. The role involves coaching staff, maintaining high operational standards, and adapting to varied shift patterns. A Personal Functional License is required. The position offers a competitive salary along with extensive benefits including...

You will foster strong relationships with clients, support software integration, and identify growth opportunities in the space sector. Ideal candidates will have solid account management experience and an understanding of satellite operations. This role offers a competitive salary, flexible working options, and ample opportunities for professional development.

Your newpany This prestigiouspany based in Edinburgh requires a self-driven Customer Experience Administrator to join their dynamic business on a temporary basis. Your new role Key responsibilities include: - Handle customer cancellation requests with care and efficiency. - Update customer accounts and process standard change of details requests. - Proactively raise any issues with your team...

You will be responsible for generating sales and providing a positive shopping experience. Core duties include greeting customers, maintaining store standards, and meeting sales goals. The ideal candidate should have excellent communication skills, previous retail experience, and the ability to work flexible hours.

A leading UK mutual bank is seeking a Customer Consultant at their Edinburgh branch. The role involves welcoming customers, helping them utilize digital services, addressing queries, and promoting Virgin Money's vision. Candidates should have a passion for service, strong communication skills, and an interest in technology. Opportunities for growth and various employee benefits are offered. If...

A global specialty retailer in Scotland is seeking a Brand Representative to engage customers by providing exceptional service and support. Candidates should be outgoing, stylish, and able to connect with customers effectively. Responsibilities include ensuring a welcoming store environment, assisting with customer needs, and following store policies. Benefits include a merchandise discount,...

A leading clothing retailer in Edinburgh, UK is seeking a part-time Brand Ambassador. In this role, you will engage with customers to enhance their shopping experience and represent the brand with passion. Ideal candidates are energetic, love interacting with people, and have previous retail experience. Benefits include product discounts and opportunities for career development. Flexible...

A well-known automotive company is seeking Customer Service Executives to enhance the customer experience at their Edinburgh branch. The role, known as Product Genius, involves learning about vehicles and guiding customers through the sales journey. Candidates should be confident communicators with a positive attitude and a desire for career progression into car sales. Opportunities for training,...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be provided with full training and development to give you every opportunity for success.

Customer Experience Manager - Scotland We're working with one of the UK's fastest-growing space technology innovators, a company that's literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...