Customer Experience Coordinator jobs in Hammersmith and Fulham

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

You must understand how trades, contractors, and projects flow in practice. Strong knowledge of property restoration or roofing services is preferred.

You will be required to handle any call backs to the business regarding recurring issues, and ensuring the correct surveyor goes back to attend any callbacks to attend any failures or misdiagnosis.

You will also lead on implementing Martyn’s Law requirements across local venues and public spaces, ensuring emergency preparedness, risk assessment, and security planning are fully embedded. Key ResponsibilitiesLead the corporate health and safety strategy, ensuring compliance with all statutory and regulatory obligations.

Senior Design CoordinatorUp to £70k DOE plus company packageLocation: LondonAbout the Company:Our client is a leading main contractor / residential developer, delivering high-quality homes and commercial spaces that shape communities and enhance lives. With a strong pipeline of projects across the country and a reputation for design excellence, sustainability, and innovation, they are now looking...

You will be building and maintaining relationships with our external stakeholders, contributing to the growth and success of our business.

You will need to be an efficient, organised and experienced Care Coordinator who is passionate about providing the best in community care, thrive on managing your rota’s to an impeccable standard and take pride in building relationships with your care workers

Fomac Agency require a Design Coordinator. This role will be mostly site based located in Hammersmith. The job is a refurbishment for commercial to residential. This is a long-term opportunity for the right candidate, working initially on this site as well as across other projects.Requirements: * Previous experience as a Design Coordinator or Assistant Design Manager within construction. or...

Job Description Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape....

Legal Counsel - London Publicis Groupe is one of the largest advertising agency holding companies in the world, as well as a global leader in the fields of marketing, communications, and digital transformation. Driven by data, cutting-edge technology, and creativity, our solutions enable brands to provide customers with tailored experiences on a large scale. We utilise the Power of One operating...

About the Job 🧑 ⚖️ Role | HR Officer 🎯 Areas | HR administration, recruitment, onboarding, employee relations, HR systems 📍 Based | London 💻 Remote | Hybrid 💰 Offer | £32,000 Hi 👋 Our client is a not for profit organisation seeking an HR Officer to support the day to day delivery of HR and people services across the organisation. Reporting to the Corporate Assurance and People Manager,...

Operational Finance Reporting Analyst - Location: Hammersmith (office based) - Sector: Hospitality - Salary: £65k We’re partnering with a leading international hospitality group to recruit an Operational Finance Analyst. Based in Hammersmith, you’ll play a key role in driving financial accuracy, reporting, and insight across a portfolio of hotels in Europe and the US. Responsibilities: -...

We are seeking a proven Business Support Manager to work across Business Operational Functions and manage the creation, updating and delivery of key processes and procedures for the business. Key areas of delivery include: - - Providing project support and process control to the wider Operation Team Functions - Development, implement and continuously improve business processes, policies and...

Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment...

Customer Support Advisor – Adult Social CareLocation: Hybrid (2 days office / 3 days home) – London Borough of Hammersmith & FulhamRate: £19.98 PAYE / £25.49 UmbrellaContract: Temporary | Full-time (8am-6pm Mon-Fri) | URGENT – IMMEDIATE STARTExperienced Adult Social Care professionals needed urgently for this front-door customer support role. If you have the essential background in adult social...

You will be part of the Operations team that is in charge of the overall orchestration of the delivery of core curriculum Learning Journeys and upskilling efforts.

You will work, in close contact with the “Global L&D Service Center” which is part of the team and handling the entire participant management.

You will collaborate with HR squad members to ensure user stories and artifacts meet the needs of the Product Owner, and key stakeholders.

You will use your deep knowledge of staffing applications and business process to support the Product Owner with backlog prioritization.

You will strengthen governance, coordinate ERM workstreams, deliver executive and board-level reporting, and engage stakeholders to foster a risk-aware culture across BCG. In this role you will have one direct report to support you as you set the governance for ERM. Key Responsibilities:

You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development.

You will work closely with the senior L&D team, HRBPS and business leaders to:

You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives.

You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues.

You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise.

You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes.

You will work closely with the Practice Area Leaders and their leadership teams when setting the strategic agenda and driving implementation. For additional tasks, you will collaborate with the Practice Area Coordinators, Sector / Topic Managers, HR and Marketing within the PA.