Customer Experience jobs in Lancashire

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community.

You will manage customer orders, act as a key contact, and support international business operations. Ideal candidates will have experience in sales support within manufacturing and strong customer service skills. Join a growing team and contribute to exceptional customer experiences in both UK and international markets.

You will drive operational performance while ensuring your team is well-trained and motivated. Ideal candidates will have experience in managing fast-paced operations and a proven track record of implementing improvements. Competitive salary based on experience along with comprehensive benefits including discounts, pension contributions, and wellbeing support will be offered.

A UK optical company is seeking a Customer Experience Specialist in Lancaster to manage customer accounts and provide outstanding service. The ideal candidate will proactively respond to customer inquiries, onboard new accounts, and support sales initiatives. Required skills include proficiency in CRM, Microsoft Office, and social media platforms. The role offers a competitive salary and a...

Customer Data and Insights Manager Permanent 39 hours - Monday to Friday Office based in Lytham St Annes, Lancashire Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Closing date: Sunday 8th February Interviews: Initial Chats - w/c 9th February Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital and Brand...

You should have confidence which shines through everything you do.

You should have a customer obsessed mentality – always putting the needs of the customer first and be able to genuinely ensure customers feel welcome and at home when they visit. ●You are friendly, courteous, and helpful; and you work well as part of a team.

A leading security company in Blackburn is seeking a Head of Customer Satisfaction to join their Customer Excellence Team. The role focuses on overseeing the QA programme and leading a mentoring team to enhance customer experience standards. Candidates should possess proven leadership in customer service and a strong background in CSAT management. This full-time position includes benefits such as...

Who are we? First Rail Stirling is a brand-new enterprise and start-up rail operator that will run an exciting long-haul train service crossing the entire country. The service will run from London to Stirling, reuniting Stirling with a direct service to the West Coast of England during the day. We are transforming the way people think about train travel, empowering our team from different...

You will have a High level of skills with Microsoft Office Applications. Be Confident in the use of bespoke software and have excellent organisation and planning skills. As well as experience of working with effective management systems and administrative procedures. The salary for this post is up to £24,559 pro‐rata.

A leading UK car retailer is seeking a Customer Service Manager to oversee the vehicle handover process and ensure outstanding customer service. The ideal candidate will have a proven track record in customer service and strong people management skills. Benefits include 31 days of holiday, paid time off every month, staff discounts, and various employee development programs. This is a full-time...

A financial institution in Lancaster is seeking a dedicated customer service representative to provide exceptional service to members and handle incoming calls. Candidates should have strong communication skills, problem-solving abilities, and a high school diploma. This role offers an hourly wage with a full benefits package from the first day of employment, including health insurance,...

Job Description Salary: Up to £24,000 DOE Location: Nelson or Prudhoe Working Hours: Monday to Friday 8:30/9:00 - 5:00/5:30 (37.5 hours) Responsibilities: The ideal candidate will have exceptional attention to detail and ability to re-build customer confidence through effective communication, in order to support with complex cases.Identify root causes of dissatisfaction and provide feedback...

Job Description Business Unit: Branch NetworkSalary Range: £25,250 per annum DOE + BenefitsLocation: PrestonContract Type: Permanent, 35 Hours Full Time Our TeamOur Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Preston branch has an opportunity in their team for...

Start Date - 16/03/2026 If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you’ll play a part in this by talking to customers...

If you re a natural when it comes to connecting with people building relationships and understanding their needs you could be a great fit for a Sales Advisor role with EE. At EE, we re harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you ll play a part in this by talking to customers over the phone and helping...

Join to apply for the Customer Experience Specialist role at Optimum RX Lens Specialists £28,000/year | In‐person in our new Lancaster City Centre Office | Mon‐Fri,.readline 95 | Full‐time, Permanent About Us Optimum RX Lens Specialists is an employee‐owned, fast‐growing UK optical company. We manufacture high‐quality spectacle lenses and partner with opticians nationwide to deliver exceptional...

Start Date - 16/03/2026 If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our [location] Sales Team and you’ll play a part in this by talking to customers...

You should have confidence which shines through everything you do.

You should have a customer obsessed mentality – always putting the needs of the customer first and be able to genuinely ensure customers feel welcome and at home when they visit. ●You are friendly, courteous, and helpful; and you work well as part of a team.

A leading UK retailer seeks an experienced Store Manager to oversee operations in Colne. This role involves ensuring exceptional customer experiences, leading a large team, and managing various operational aspects. The ideal candidate will have significant experience in a fast-paced environment, strong leadership skills, and the ability to handle HR matters. In return, the company offers...