Customer Experience Lead jobs in Broadfield

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Lead Air Source Heat Pump Installer

British Gas
Broadfield

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you...

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4 days ago

Senior Engineer - Developer Experience (DevEx)

Complexio
Crawley

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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2 days ago

Senior tax manager – nfp sector sussex/surrey – nfp tax experience not essential –

CK Search Global
Crawley

This role involves working as part of the Not-for-Profit tax team at our top 10 client to provide corporation tax advisory and compliance services to a wide range of clients from across the Not-for-Profit Sector, including charities, housing associations, education providers and public sector bodies.Each of their clients has different needs and in applying your expertise in different contexts,...

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a day ago

Technical Architect - Customer Experience

Rentokil Initial
Crawley

This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes all touchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice, web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer loyalty. Main...

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4 days ago

Head of Custom Delegate Acquisition

Rela8 Group
Crawley

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You'll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

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2 days ago

Customer Service Manager

Hays
Crawley

Customer Service Manager 12-month contract in the Crawley area – start ASAP Your new company One of the UK’s largest housebuilders, known for delivering affordable, multi-tenure housing through both private developments and partnerships.Your new role As the Customer Service Manager, you will provide day-to-day management and support to the Customer Service office and technician teams to provide...

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3 hours ago

Customer Account Manager - South

Edmunds Cocktails
Crawley

We're looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we're redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We're now looking for someone who can...

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2 days ago

Vehicle Service Experience Lead

Pembrook Resourcing
Gatwick

A customer service provider in Gatwick is looking for a Service Advisor to facilitate communication between the workshop and customers. The ideal candidate will manage service bookings, assess customer needs, and ensure high standards in service delivery. Responsibilities include greeting customers, preparing job cards, and handling queries effectively. A strong background in customer service and...

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a day ago

Incident Containment Logistics Lead

Southern Water
Crawley

You will be expected to work in the Durrington office as part of a shift team. The Shift pattern is:

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

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3 hours ago

Salesforce Development Team Lead

CitNOW Group
Crawley

About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW's app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global...

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a day ago

Strategic Account Lead

WeDo
Crawley

You will work closely with the CCO, taking ownership of an established customer portfolio and driving clearly defined strategic initiatives.

You will join a smaller organisation where impact is visible, decision making is close, and execution matters.

You will proactively position the value of engagement, particularly where time commitment is likely to be a customer objection.

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10 hours ago
Remote

Senior Product Lead – Enterprise & Commercial

Xpertise Recruitment
Crawley

Senior Product Lead – Enterprise & Commercial Location: Remote Role - (2 days amonth in the Yorkshire office) Salary: £70,000pa + Benefits I am looking for a senior product leader to take ownership of a large-scale Enterprise and Wholesale product portfolio within a complex, regulated, technology-led environment. This is not a delivery-only or incremental optimisation role - it's about shaping...

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2 hours ago

Lead Electrical Protection Engineer

First Recruitment Group
Crawley

Lead Electrical Protection Engineer 6 month contract initially Inside IR35 – Remote working 40 hours per week Job Summary: The preferred candidate is responsible for design preparation based on customer specification, conduct engineering activities from design stage until site commissioning and acts as a technical interface between customer and technical community. In-depth hands-on...

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2 days ago

Early Shift Work Area Manager — Lead, Optimize, Deliver

Royal Mail
Crawley RH10

A major postal service provider in Crawley seeks a Work Area Manager. Take the next step in your career now, scroll down to read the full role description and make your application. This role involves overseeing operations in a mail center, leading a team, and ensuring targets are met. The ideal candidate will demonstrate strong leadership, customer focus, and the ability to work under...

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42 minutes ago

Verification Lead

SRMD Ltd.
Crawley

Senior Verification Engineer – High-Speed Networking We are looking for a Senior Verification Engineer to verify high-speed connectivity IP using UVM and advanced SystemVerilog verification methodologies. The role focuses on functional coverage closure, constrained-random testing, and integration of verification IP (VIP) for next-generation networking protocols. Key Responsibilities - Develop...

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2 hours ago
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Hybrid

Engineering Team Lead

Anson McCade
Crawley

Engineering Team Lead Level: Senior / Lead Location: Belfast (Hybrid) Industry: AI / SaaS A senior hands-on leadership role in a growing AI business, combining people management with technical oversight. About the Role Our client is an AI company based in Belfast that builds SaaS products using machine learning to analyse large volumes of unstructured text, such as customer and employee...

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2 days ago
Hybrid

Lead Electrical Engineer

Manpower
Crawley

Role: Principal Electrical Engineer Location: Devonport(Hybrid role requiring onsite presence 2 days/month) Duration: 2 years Inside IR35: Umbrella About our Client: Our client in Devonport is a leading engineering and maritime organisation specialising in the maintenance, repair, and overhaul of naval vessels. The site operates with a skilled workforce across mechanical, electrical, and...

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2 days ago
No Experience

Lead Maintenance Engineer

E3 Recruitment
Crawley

Job Description A globally leading chemical manufacturer, located in the Arun District of West Sussex are seeking an electrically-biased Lead Maintenance Engineer to join their team. Offering a competitive salary, bonus and other great benefits! The role also offers training and development opportunities with the autonomy to lead the entire maintenance team. Operating in over 80 countries, the...

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3 hours ago

Lead Air Source Heat Pump Installer

British Gas
Broadfield

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you...

View salary & More Info
3 hours ago

Intensive Compliance Analysis Lead

Southern Water
Crawley

You will be expected to work in the Durrington as part of a shift team The Shift pattern is:

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

View salary & More Info
3 hours ago
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