Customer Experience Lead jobs in Chatham

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You will lead discovery activity into how automation, AI and digital platforms can improve frontline services, developing robust business cases and working closely with operational teams, ICT, Digital and Business Change colleagues to co-design practical solutions. Key Responsibilities

Job Title: Hardware Team Leader Location: Rochester Salary: Circa £60,000 per annum What you’ll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical governance and ensuring adherence to company processes Leading cost...

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors...

You will be rewarded with a generous benefits If you feel you have what it takes, apply now for immediate consideration! This role is being handed by Holly, Executive Consultant for Pearson Whiffin Recruitment.

You will play a crucial role in ensuring that the bank complies with regulatory requirements, maintains a customer-centric approach, and provides appropriate support to customers facing financial difficulties. This role requires a deep understanding of mortgage collections processes, empathy, and effective communication skills.

You will have the chance to speak to our recruitment team throughout the process. As this role involves working within a regulated environment any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references.

You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

About the Role As a Customer Service Advisor, you’ll: Build meaningful relationships with our members and help them find the right products and services to support their goals whether that’s saving for a special trip, buying a first home, or planning for the future.Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their...

You will also provide support in relation to all maintenance tasks and projects being undertaken, including breakdowns, PPM, equipment updates, new installations and building maintenance or infrastructure upgrades.

You will develop a robust business case, including cost-benefit analysis, ROI assessment, and risk evaluation, while collaborating with ICT, Digital, Business Change, and Adult Social Care Transformation teams to ensure alignment with internal systems and the Medway 2.0 programme.

Role: Maintenance Team Leader / Lead Maintenance Engineer Salary: £54,000 - £56,000 per annum, plus Benefits and career growth opportunities Hours: Days Monday to Friday (7am - 4pm) Start/Finish flexible. Location: Rochester, Kent - commutable from Aylesford, Maidstone, Sittingbourne, Faversham, Canterbury, Tonbridge, Dartford, Gravesend & surrounding areas The Opportunity: Is suitable for either...

You will lead discovery activity into how automation, AI and digital platforms can improve frontline services, developing robust business cases and working closely with operational teams, ICT, Digital and Business Change colleagues to co-design practical solutions. Key ResponsibilitiesIdentify digital opportunities to improve Adult Social Care processes and outcomes.

Role: LeadSystems Engineer Location: Rochester, Kent – Hybrid Salary: £60,000 - £65,000 depending on experience Experienced Lead Systems Engineer needed in Rochester to work on cutting edge systems within the aerospace industry. What the role of the Lead Systems Engineer entails: Some of the main duties of the Lead Systems Engineer will include: - Providing guidance to less experienced...

Lead Systems Engineer Rochester Paying up to £65,000 Please note - due to the nature of the work, you will need to hold or be eligible to obtain a high level of UK Security clearance – please only apply if suitable Key Responsibilities: - Providing guidance to less experienced engineers, supporting team members' well-being and career development - Collaborating to uncover technical...

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You will lead cross functional teams to design and improve end-to-end customer experiences, identify and prioritise strategic opportunities and align stakeholders to customer objectives. In your day-to-day role, as a Lead Service Designer you will:

You will have the chance to speak to our recruitment team throughout the process.

You will be leading a team of highly capable engineers to deliver against your plans and estimates.

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors...