Customer Experience Lead jobs in Crawley Down

At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.From Automotive to Smart Infrastructure and Medical...

H/S Business Partner- Co Down Exciting new opportunity has arisen for an individual to take full site accountability for H/S on a Unionised site with exceptionally high standards. The individual will be afforded full site responsibility and must be capable of dealing with senior Management Departmental Heads. However, they will have total buy in. Staff turnover is particularly low and culture is...

A leading travel company is seeking a Product Lead in Crawley to develop and execute its pre-booking strategy. This position involves leading a product team, setting a vision that aligns with business goals, and ensuring a high-quality customer experience. Ideal candidates will have experience in agile teams, strong communication skills, and the ability to manage substantial budgets. Join a team...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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This role involves working as part of the Not-for-Profit tax team at our top 10 client to provide corporation tax advisory and compliance services to a wide range of clients from across the Not-for-Profit Sector, including charities, housing associations, education providers and public sector bodies.Each of their clients has different needs and in applying your expertise in different contexts,...

A leading retail company in Crawley is seeking a motivated leader to oversee a team and deliver exceptional customer experiences. The role involves leading and training a small team to meet sales and operational goals while supporting visual merchandising standards. Applicants should have supervisory experience and a passion for retail. This full-time position offers a competitive salary, bonus...

This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes all touchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice, web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer loyalty. Main...

You will ensure all technical requirements are met on time and to the highest standards, keeping customer satisfaction at the forefront while maintaining trust and integrity. Nature's Way Foods is the leading manufacturer of prepared salads, coleslaw and "food-to-go" for retailers and QSR, and as such we work closely with farmers across Europe.

Customer Service Manager 12-month contract in the Crawley area – start ASAP Your new company One of the UK’s largest housebuilders, known for delivering affordable, multi-tenure housing through both private developments and partnerships.Your new role As the Customer Service Manager, you will provide day-to-day management and support to the Customer Service office and technician teams to provide...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You'll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We're looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we're redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We're now looking for someone who can...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

Please note: Applications will be accepted only through completing the form in this URL → https://forms.gle/3n7hQFXKMPM2pdhNA OVERVIEW Job Title: Business Development Manager – Custom Merchandise & Corporate Gifting Company: Muggz Location: Remote (UK-based preferred) Employment Type: Full-Time (Flexible entry – commission-based trial available) ABOUT MUGGZ Muggz is a fast-moving UK-based...

A leading airline company in Crawley is seeking a Product Lead to develop the pre-booking experience and enhance customer journeys. This role involves setting strategy, leading a diverse product team, and managing budgets to deliver an exceptional experience. Successful candidates will be experienced leaders with a customer-centric focus and an agile mindset. The position offers a hybrid working...

A leading travel company seeks a Product Lead (App) in Crawley to spearhead the development of a transformative customer-facing app. This role requires proven leadership in agile product environments and a strategic mindset to enhance customer experiences. Offering a dynamic team environment, the position not only drives product vision but also manages a budget to ensure the successful growth of...

You will set vision, strategy, and goals for the app while managing a team focused on delivering a high-quality customer experience. Ideal candidates will have proven leadership experience in agile environments and a strong ability to manage budgets.

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A leading travel company in Crawley is seeking a Product Lead to oversee pre-booking strategies and manage a diverse product team. This role involves setting the vision and goals for improving customer journeys from inspiration to booking. Ideal candidates will have extensive experience in content strategy and digital storytelling, with a strong focus on enhancing customer experiences. Join this...

British Airways Holidays Come and be part of our next adventure Hybrid – Crawley (2 days per week) At British Airways Holidays, we don't just sell holidays — we create memories. From handpicked hotels to curated car hire and unforgettable experiences, we help customers make the most of their time away. And it all starts with our people. A Little About Us We're a thriving business, passionate...