Customer Experience Lead jobs in Cuckfield

You will be responsible for the line management of the resident liaison team, ensuring excellent customer satisfaction, communication and collaboration.

You will ensure residents are aware of the works processes and communicate updates / changes accordingly.

You will be resilient under pressure and understand the need for discretion and respect in a public facing role.

You will collaborate closely with teams across the company, building strong professional relationships and genuine collaborations. The starting salary is £26,000 per year. The role offers hybrid working with 1 day in office (Burgess Hill). 25 days holiday (increasing to 27 days after 3 years of service)

A government agency in the UK is seeking a Senior Customer Relationship Manager to lead the customer relationship and insight for Vehicle Testing services. This role involves developing strategies to address customer needs and ensuring effective service provision. The ideal candidate should have strong relationship-building skills and experience in data analysis. This role offers many benefits,...

Customer Outcomes Lead (End-to-End and Risk-Based Cohorts) Location: Haywards Heath Salary: £55,000 - £60,000, depending on experience Department: Customer & Operations We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent...

You must already reside and be settled in the UK with UK employer experience. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi.

You must already reside and be settled in the UK with UK employer experience. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi.

Lead Java Developer HealthTech SaaS | Tech for Good UK-based, Fully Remote, Up to £75k, Excellent Benefits, Permanent Lead Java Developer is required by our successful HealthTech scale-up client. You'll be leading a small, focused engineering team (5 developers) working on full-stack development withJava/Spring Booton the backend andReact Nativefor mobile. You will: - Lead technical direction...

A leading NHS Trust in Haywards Heath is seeking a Consultant Psychiatrist to lead a multidisciplinary team in a new crisis and intensive home treatment service for young people aged 12–18. The ideal candidate will have extensive NHS experience in child and adolescent mental health services and demonstrate the ability to provide clinical leadership. Responsibilities include developing care...

A leading luxury evaluation firm in Burgess Hill seeks a Luxury Automotive Experience Evaluator. This freelance position allows you to select missions that match your interests in premium automotive environments. Your role involves observing and evaluating customer service experiences in luxury showrooms and providing honest feedback through structured questionnaires. Ideal candidates will be...

Estatesearch is dedicated to building data and technology services that empower legal professionals in supporting bereaved or vulnerable clients. We collaborate with professional membership bodies to drive better customer experiences for vulnerable individuals in financial institutions. Our award-winning Financial Profile Service simplifies asset and liability searches for Executors,...

A leading technical solutions firm seeks a proactive Facility Manager to lead the workplace experience in Burgess Hill, United Kingdom. The successful candidate will take full ownership of workplace operations, ensuring exceptional and efficient environments for all colleagues. Key responsibilities include managing facility services, mentoring the on-site team, and optimizing operational budgets....

You will manage a portfolio of existing customers over the phone, building strong relationships and identifying opportunities to grow sales through product recommendations and increased spend. This is not a passive order taking role and suits someone who enjoys proactive conversations and working towards clear targets.

What you’ll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

Customer Support /Account Manager - starting ASAPLocation: Burgess Hill Contract: Temporary, multiple contracts available, around 6-10 months + Start Date: ASAPWe are seeking an experienced Administrator / Account Manager to join a busy team on a temporary basis, managing existing global client accounts. This is a fantastic opportunity to work with a well-established household name and deliver...

A leading financial institution is seeking a Customer Representative for its branch in Burgess Hill, England. This permanent, full-time position involves supporting customers across various channels, including face-to-face interactions and digital services. Candidates should display strong customer service skills, empathy, and digital literacy. The organization values inclusivity and aims to...

A leading security company is seeking a Full-Time Security Officer for the Market Place Shopping Centre in Burgess Hill. The role requires maintaining security, providing excellent customer service, and conducting regular patrols within the centre. Candidates must have a valid SIA Licence and enjoy working in a collaborative team environment. Benefits include a Ride to Work Scheme and Employee...

A government agency is seeking an Operational Delivery Manager to lead a dispersed team in delivering high-quality services. This pivotal role emphasizes strategic oversight and customer service excellence while ensuring operational priorities align with the agency's mission. Responsibilities include performance management, fostering a culture of continuous improvement, and delivering on key...

A leading frozen food wholesaler in Burgess Hill seeks a Sales and Customer Service Executive on a fixed-term, on-site basis. The role involves managing customer accounts through proactive phone interactions, with significant commission potential based on performance. The ideal candidate enjoys building relationships, is motivated by targets, and possesses excellent communication skills. Full...

Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £89,402 - £111,752, depending on experience Department: Customer & Operations We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And...

Location: Haywards Heath Salary: £38,000 - £41,000, depending on experience Department: Customer & Operations We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won...