Customer Experience Lead jobs in Esher

Job Description Are you passionate about creating exceptional customer experiences and driving service excellence? We’re looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix’s global assistance operations. In this role, you’ll ensure that every customer interaction—calls, claims, and beyond—is...

A leading UK retailer is seeking a Customer Experience Manager to enhance customer satisfaction across all levels of store operations. This role requires strong leadership to manage performance, coach teams, and ensure efficient operations from checkout to back of house. Ideal candidates will possess a track record of KPIs delivery in a high-volume retail or customer-facing environment. The...

You will be the face of the brand, engaging customers and guiding them on product choices, ensuring a memorable experience. Candidates should have relevant retail or hospitality experience, decision-making skills, and a customer-service mentality. The role offers training opportunities, a competitive bonus scheme, and employee discounts, requiring full flexibility across the week.

GUEST EXPERIENCE LEAD WELCOME TO KFC. HOME OF THE REAL ONES. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are...

A leading UK fitness company is seeking a dedicated individual for a full-time leadership role at their Epsom location. You'll be responsible for the day-to-day running of the club, leading the team in sales and operations while ensuring high standards and exceptional member experiences. Ideal candidates will have management experience in the fitness industry, a passion for health, and strong...

A leading consumer goods company is looking for an Amazon Customer Business Manager in Walton-on-Thames. The candidate will lead the Personal Care business with a focus on sales growth and e-commerce strategies. Responsibilities include developing consumer-led joint business plans and coordinating activities with Amazon in UK&I. Strong analytical skills, business relationship management, and a...

You will lead a dedicated pastoral team, support staff in implementing school policies, and provide direct intervention for pupils who require additional emotional or behavioural support. Key Responsibilities - Lead and develop the school’s pastoral team under the guidance of the Senior Leadership Team

Lead Family Practitioner Salary: £40,000 per annum Service: Residential Family Assessment Centre (Banstead) Reports to: Deputy Manager / Registered Manager Role Purpose The Lead Practitioner / Pre-Management role is a senior operational and practice leadership position within this beautiful therapeutic residential family centre. The post holder acts as a bridge between frontline practice and...

A local authority in the UK is looking for a Green Spaces Officer to manage green spaces, cemeteries, and commons. The ideal candidate will have a background in delivering green space contracts and managing a dedicated team. This role also emphasizes excellent customer service, community engagement, and innovation in service delivery. The position offers opportunities for personal and...

A renowned estate agency in England is seeking a Regional Director to lead branch performance across the London region. Learn more about the general tasks related to this opportunity below, as well as required skills. In this role, you will act as a brand ambassador and mentor high-performing teams while driving commercial success. Responsibilities include managing the P&L, translating...

A prominent recruiting agency is seeking a Catering Operations Lead to oversee and inspire catering operations at Daytona Sandown Park in Esher. This role involves managing compliance with safety regulations, preparing exceptional food, and leading a dedicated team to maintain high standards. Ideal candidates will have leadership experience, knowledge of stock control, and a passion for service...

Data Engineering Team Lead Location: Epsom Salary: Competitive Team: 3 direct reports, with opportunity to grow Benefits Snapshot: - Hybrid working (2 days office / 3 days remote) - increased time in the office during onboarding - Private medical cover - Excellent pension contributions and bonus scheme - Car scheme for employees & family wellbeing support - 25+ days holiday plus volunteering...

You will lead audits, prepare year-end accounts, and supervise junior staff.

A health care provider in Elmbridge is looking for a compassionate Band 6 Health Visitor to join their team in Surrey. This role focuses on implementing the Healthy Child Programme and improving health outcomes for families. Suitable candidates will have a Community Public Health Nursing qualification and experience in health visiting. A full UK driving licence and access to a car for business...

You will lead the development and delivery of a high-quality, inclusive PE and outdoor learning programme that reflects the needs of all pupils, encourages participation and supports both physical and emotional wellbeing.

You will be providing support and advice to our customers who require assistance for medical situations that may arise anywhere in the world.

A leading supermarket retailer is seeking a Nightshift Manager to oversee overnight operations in Walton-on-Thames. The role involves leading a team, managing replenishment, and ensuring a safe environment. Essential experience includes previous line management in a fast-paced context and a strong customer service focus. The ideal candidate should have KPI management experience, be adaptable to...

If you are looking for a role where no two days are the same and where making a difference is an everyday occurrence, then please read on..We are recruiting an candidates with great Customer Service skills. The job title will be Assistance Coordinator, and you will join our Healix Government (HMG) Contract team, based in Esher.Healix has been providing healthcare and risk management solutions to...

Job Description About Healix Healix is a global leader in Travel Risk Management (TRM) and Medical, Security and Travel Assistance Services with a vast range of products and services in each specific area. Healix is entrusted to look after the welfare of millions of expatriates, travellers and local nationals in every country of the world, 24 hours a day. About the Operational Team Lead...

A global healthcare provider is seeking a Facilities Manager to oversee day-to-day office operations and ensure a safe, efficient work environment. The ideal candidate will have experience in office management, strong knowledge of building systems and health & safety regulations, and the ability to lead and motivate a small team. This role includes managing budgets, compliance, and enhancing...