Customer Experience Lead jobs in Finaghy

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...

Customer Service Advisor - Newcastle/HybridDo you want a role where helping someone genuinely changes their day?Looking for work that feels meaningful, not just another queue of tasks?Ready for a role that offers a blend of home working with supportive time in the office?About the RoleAs a DMS Advisor in our Client and Creditor Team, you’ll be the link between our clients, their creditors, and...

You will be a bridge between customer success and data analytics, collaborating with cross-functional teams to ensure our products and services meet customer needs and deliver exceptional experiences. The Customer Performance and Data Insights analyst will be part of the Business Solutions team but will work collaboratively across Camlin Group.

Job Description Engineering Team Lead £60000-90000 GBP Hybrid WORKING Location: Belfast, Northern Ireland - United Kingdom Type: Permanent A growing AI-driven SaaS company is hiring an Engineering Lead to lead delivery and technical direction while remaining hands-on. This role suits a senior engineer or DevOps lead ready to step into people leadership. As an Engineering Lead, you'll lead a...

Your new company Hays are working with a specialist engineering services provider that supports manufacturers across the UK and Ireland. Due to continued expansion, they are seeking a Part‐Time Lead Generation Specialist to enhance their commercial activity. Your new role In this part‐time position (20 hours per week), you will focus on creating and developing early-stage sales opportunities....

Job Description Mydas Recruitment are experts in the sourcing and supply of Engineers to leading organisations. We have an exciting new contract role available, for a capital projects engineer, based in Belfast. The successful candidate will work with multifunctional teams to manage budgets, infrastructure & investing in future technologies. Candidates should have 5+ years experience of...

You will be a key enabler of Farrans business strategy and instrumental to our continued growth and success.

🚨 We’re Hiring: 24/7 NOC Shift Lead 📍 Belfast (Newtonabbey) | 💼 Permanent We’re expanding a 24/7 Network Operations Command Centre in Belfast and are looking for an experienced NOC Shift Lead to play a key role in day-to-day operations. This is a newly created role offering real responsibility, visibility, and long-term growth. If you’re a confident people leader who thrives in fast-paced,...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Warehouse & Trade Counter Supervisor Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about...

Company Description Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been...

You will also champion broader employee experience and wellbeing initiatives, using insight, data and engagement to strengthen attraction, retention and performance. Working collaboratively across HR, Learning & OD and the wider organisation, you will help create an environment where people can thrive and bring their best selves to work.

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

Customer Experience Advisor | S | Retail Banking | Lisburn BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

Job Description SoftwareEngineering Team Lead- Northern Ireland A fast-growing technology company specialising in AI-driven insights and automation is seeking an Engineering Team Lead to join its engineering function. This organisation builds scalable, cloud-based products used globally and places strong emphasis on engineering quality, security and innovation within a high-growth...

Location: Belfast (Office-based at least 4 days per week)Reporting to: Sales Director UKI and MEAAre you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational management,...

You will receive structured training and guidance, with the opportunity to build confidence and skills over time. Key responsibilities First point of contact for all customer and delegate enquiries across email, HubSpot ticketing and phone. Provide clear, friendly and professional guidance from initial enquiry through to post event follow up, including support with event sales enquiries.