Customer Experience Lead jobs in Hereford

A leading online retailer in Hereford is seeking a skilled Contact Centre Manager to lead operations towards delivering exceptional customer service. This role involves managing team performance, implementing strategies, and overseeing daily contact centre operations. The ideal candidate has a strong background in team leadership, project management, and financial analysis. Competitive salary and...

A leading training provider is offering a Customer Advisor Apprentice position in Hereford. This role focuses on developing valuable customer service skills and technical knowledge within the Parts department. Ideal candidates are positive, motivated, and enjoy working with people. The apprenticeship provides structured training and leads to a nationally recognized qualification, offering a...

Customer Quality Engineer (Manufacturing) £40,000 - £45,000 + Flexitime + 33 Days Holiday + Private Healthcare Hereford Are you a Quality Engineer with experience in manufacturing looking for a varied, customer facing role where you will be given guidance and training on Six Sigma, within a progressive company who will always look to further your career? Are you looking to take on more...

A leading telecommunications company in the UK is seeking a Retail Store Manager in Hereford. In this full-time role, you will inspire and lead a large team to achieve outstanding commercial results while ensuring a top-notch customer experience. Responsibilities include driving revenue, fostering a high-performance culture, and building strong relationships with customers and the community. This...

You will ensure effective delivery of high-quality services, manage complex priorities, and drive continuous improvement across the OT function.

You will demonstrate:

You will contribute to meaningful improvement projects, collaborate across departments, and make a tangible difference to local residents.

This vacancy is referred to internally as INSURANCE AGENT Please ensure you read the below overview and requirements for this employment opportunity completely. A leadership opportunity for ambitious B2B sales professionals - Run a fully operational agency in collaboration with an experienced business partner - Drive new business growth and the agency's expansion in SME / Commercial markets -...

A leading hotel chain in Hereford seeks a Hotel Manager to lead a passionate team and enhance guest satisfaction. This role requires strong leadership and customer service skills, and offers comprehensive training and career development. Responsibilities include overseeing daily operations, ensuring health and safety compliance, and driving team performance. Join this vibrant environment with...

What you'll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store. Making sure that standards are...

Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: -...

Job Description Are you passionate about delivering exceptional customer service and ensuring smooth order fulfillment processes? Do you thrive in a dynamic environment where logistics, communication, and attention to detail are key? ADM is looking for a Customer Order Fulfillment Administrator to join our team and play a vital role in ensuring our customers' satisfaction and operational...

You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment.

You will need to be able to combine excellent customer service, with great organisational skills and be an enthusiastic team player, you will be expected to work hard, push the boundaries and take responsibility to delight our customers.

What you'll do Summary Starting from £12.75 per hour | 10 to 30 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are...

You will match customers with vehicles, meet sales targets, and work closely with management. Experience in car sales is desired, yet full training will be provided. This position offers competitive earnings of £58,000 OTE, a company car, and various employee benefits including holidays, pension, and wellness programs.

You will be responsible for fostering a high-performance culture and developing your team's potential. Significant earning potential through commission, alongside benefits like market-leading leave policies and discounts on products. Join us and make a difference in a dynamic environment.

A leading UK fashion retailer is searching for a Mid-Senior level Product Manager to join their team in Hereford. The role involves leading and empowering a dynamic store team to enhance the customer journey through exceptional visual standards and high-level service. Ideal candidates should possess a strong commercial mindset, passionate about fashion with robust leadership and problem-solving...

A leading community pharmacy branch in Hereford is seeking a Pharmacist to dispense prescriptions accurately and provide expert healthcare advice. Ideal candidates will hold a recognised pharmacy qualification and be registered with the GPhC, with strong attention to detail and customer service skills. This role offers a competitive salary, a bonus scheme, and generous holiday leave. Join a...

A prominent healthcare provider in Hereford is seeking a dedicated Registered Nurse to lead patient care and manage departmental responsibilities. The role involves assessing and evaluating patient care, promoting collaborative working within a multidisciplinary team, and ensuring the implementation of clinical governance. Ideal candidates should possess effective communication skills, experience...

You must be able to gain a clear DBS Have GCSE grades A*-C or 4-9 in Maths and English Language, or equivalent To have a minimum of 2 years’ experience working in an early years setting

Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front‐of‐house Customer Service and the technical world of Parts. Through a combination of hands‐on experience and structured training, you'll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes...