Customer Experience Lead jobs in Knaphill

A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Overview Position: Head of D2C Onsite Experience & Loyalty Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

This is an exciting opportunity to join a growing private healthcare company focused on sleep and respiratory health. It has outstanding reviews on Trustpilot because it excels in providing the very best care and advice. The company seeks a Customer Services Representative to join their friendly team. This is a full-time role, Monday to Friday. This is intended to be a hybrid working role, with...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A leading motorsport organization is seeking a Senior Manager to oversee brand activations for the World Endurance Championship, particularly focused on the 24 Hours of Le Mans. The role requires fluency in both English and French and involves extensive travel. Responsibilities include planning and delivering event experiences, managing budgets, and liaising with stakeholders. The position offers...

A leading racing organization seeks a Senior Manager to oversee operational planning and execution of fan and brand activations for the World Endurance Championship. The role involves extensive travel, managing event logistics, and collaborating with diverse stakeholders. Fluency in French and English is essential, alongside expertise in experiential marketing. This is a dynamic position based in...

Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we...

A popular coffee chain is seeking a Store Manager for its location in Woking to enhance customer experiences and lead a successful team. The ideal candidate should have strong leadership skills, a passion for customer service, and the ambition to grow within the company. Responsibilities include managing sales and profits while creating a welcoming environment for the community. This role is...

A leading fast-food chain in the United Kingdom is seeking a Customer Engagement & Loyalty Lead to enhance customer relationships and loyalty strategies across all digital channels. This role will involve managing CRM initiatives, personalisation efforts, and collaboration with various teams to drive engagement and maximise profits. The ideal candidate will have over 6 years of experience in...

You will serve as the primary contact for accounts, guiding onboarding and support while monitoring account health. The ideal candidate has experience in Customer Success or Account Management, strong communication skills, and a passion for technology. This role offers a competitive salary between £35,000 and £40,000 plus OTE incentives in a hybrid working environment.

About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global...

You will: Ideally you will Have 7 years experience in a software development role in financial technology specifically trading. Essential to have worked with C#,C++, SQL, .

You should ideally: Have a financial services background or experience, preferably in the FX or Crypto trading.

You will work closely with the CCO, taking ownership of an established customer portfolio and driving clearly defined strategic initiatives.

You will join a smaller organisation where impact is visible, decision making is close, and execution matters.

You will proactively position the value of engagement, particularly where time commitment is likely to be a customer objection.

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us in...

We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make...

A leading recruitment agency is seeking a Head of D2C Onsite Experience & Loyalty to drive customer journey strategies across a European platform. The role involves leading conversion rate optimisation initiatives and managing loyalty programmes to enhance customer satisfaction. Strong analytical skills and experience with A/B testing tools are crucial. Benefits include generous holiday...

Job Description This is an exciting opportunity to join a growing private healthcare company focused on sleep and respiratory health. The company has a small, friendly team that works together to make a difference in people's lives. It has outstanding reviews on Trustpilot because it excels in providing the very best care and advice. The company seeks a Customer Services Representative to join...

A leading motorsport organization in Woking is seeking a Team Leader for MTC Events to deliver innovative brand experiences. This role involves managing events from planning to execution, ensuring high standards and positive stakeholder relationships. The ideal candidate has strong event management and team leadership skills, and is skilled in budgeting and supplier coordination. Emphasizing...