Customer Experience Lead jobs in Reading

A leading subsurface technology firm seeks an experienced Sales Manager to lead a dedicated team in driving revenue growth within the mid-market segment. The ideal candidate will possess at least 5 years of experience in a SaaS environment, proven leadership skills, and a strong aptitude for strategic sales planning. This role involves coaching team members, building customer relationships across...

Job Description Centre Experience & Commercial Manager?? Reading – brand new building by the station?? Permanent | £40,000–£50,000 + OTE up to £60,000Step into a leadership role where every day blends strategy, service, and sales. This is your chance to run a brand-new, premium workspace destination in the heart of Reading — a hub where energy meets excellence, and customer journeys are as...

Job Description Job Title: Centre Experience & Commercial Manager Location: Reading Salary: £40,000 - 50,000DOE + benefits About the Role: We're looking for a hands-on leader to drive exceptional customer experiences, operational excellence, and strong commercial outcomes. You'll oversee day-to-day centre operations, lead a high-performing team, and maximise revenue from coworking memberships...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

You will remove obstacles, provide support, and are empowered to “do the right thing. ” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES

A leading UK water company is seeking a Contact Channel CX Lead to enhance customer interactions. This role involves overseeing customer journeys across multiple channels like telephony, email, and SMS. The ideal candidate will have a strong background in campaign management and team leadership, along with expertise in data analysis to inform decision-making. The position offers a hybrid working...

We are seeking a User Experience & Adoption Lead to drive user engagement, adoption, and experience across workplace technology services. This onsite role is focused on understanding user needs, shaping communications, and ensuring new tools and services are effectively adopted. Your responsibilities as the UX & Adoption Lead: Act as the voice of the user across Workplace Technology services -...

Job Description Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral...

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. What Youll Do - Lead & Motivate:Coach and develop a team of Contact Centre Advisors to achieve individual and team performance targets. -...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

As part of the Serviceplan Group, the worlds largest independent and partner-managed agency group, Plan.net UK is the leading partner for building best brands in the digital now. We combine strategic thinking, data intelligence technology and creative excellence. By deeply understanding customer behaviour, we create personalised brand experiences and activate them through media, helping...

Job Description A dynamic recruitment agency is seeking a Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role involves ensuring customer satisfaction through effective delivery models, project management, and a focus on continuous improvement. The ideal candidate will possess extensive leadership experience, strong...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will ensure diversification is delivered with pace, precision, and scalability. Key Responsibilities - Lead all programme and project delivery across the New Business portfolio, from proof‑of‑concept to scaled deployment. - Build and govern a multi‑channel delivery capability, balancing internal, third‑party, and partner‑led delivery models.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will remove obstacles, provide support, and are empowered to “do the right thing. ” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.